Kadence Reviews

Pros

Kadence has been a really hardy platform and getting around it feels very accessible. It handles time management extremely well and the overall setup is well thought out. Nice work by Kadence on this.

Cons

Cost considerations are the only downside I'd mention since the pricing could be a bit more affordable for employers. That said, I understand it's a competitive market.

Pros

Booking desks and parking through this system feels really simple and user-friendly. The visual layout during the booking process is especially helpful because it makes it obvious exactly which space you're selecting. It also connects with Microsoft which is a big plus since I can check when and where colleagues have booked and get notifications about that as well. On top of that, all of my booking details are shown clearly on the home page so everything is simple to find and access.

Cons

If I had to point out one downside, it would be that since everyone tends to book at the same time each day, there are moments when I click on a space and it has already been taken. It's only a minor inconvenience because I can just go back and pick a different one but that's really the only issue that comes to mind.

Pros

Right from the start, the platform felt very user friendly. Moving through the different settings is smooth, everything is laid out clearly and the integration with Microsoft Teams is a really nice bonus.

Cons

Every now and then some features take a little while to load, although that could be due to it being connected with Microsoft Teams.

Pros

It's been useful overall for keeping employees coordinated, managing workspace efficiently and giving companies a better analysis of how their office space is being used.

Cons

The price can feel a bit high for smaller teams but it still seems worth it over time because of the long-term benefits.

Pros

Kadence offers really strong workforce and resource management and the employee scheduling tools included are quite effective.

Cons

I haven't run into any issues with Kadence at all. It has been consistently amazing.

Pros

Occupancy insights for each office have been extremely helpful, along with the visual layout of the building. Getting started with both the mobile app and the browser-based version was very easy. Being able to reserve a desk with little to no guidance was exactly what we needed.

Cons

Development efforts are clearly ongoing, even though the platform still feels fairly new compared to some other options so a few features available elsewhere haven't been added yet. It seems likely the feature set will catch up with, or even surpass, competitors before long.

Pros

Support from the team has been helpful whenever needed. Getting this product up and running was very easy. The interface works really well for staff. Overall, the rollout process was simple and hassle-free.

Cons

Reporting features are still lacking at the moment. It would also be helpful to have more control over customizing alerts especially around when check-ins are allowed.

Pros

Software adoption across our organization was a big plus because it was very easy to navigate. The integration process went without any trouble and the support team was excellent throughout, always responsive, patient and willing to work with us to understand exactly how we needed the system to function.

Cons

In the beginning some of the available options felt a bit limited especially from an administrator's perspective. That said, those issues have since been addressed and the system has continued to become more user-friendly over time.

Pros

iOS deployment was very easy, with the app getting onto users' iOS devices without much effort. People enjoy using it because they can reserve a hot desk in just a few clicks and the EA team also finds the admin side simple to manage.

Cons

BI functionality is one area that could be improved. While it does include stats and graphs, they usually don't offer much real value. It would be better if this area were expanded somehow, maybe with a custom BI report where you could choose to opt in or out of additional reporting features or modules.

Pros

Getting everything up and running was fast and simple, with very little input needed during setup. The customer service team has been responsive and helpful whenever support was needed. It's a really user-friendly app overall and we didn't need much training to introduce it to the staff team. The visual floor map is definitely one of its standout features.

Cons

Guest bookings are missing a few useful options at the moment. There's currently no way to add notes to guest bookings and it would also be much better to have the option to view bookings in a calendar format instead of only as a long list.

Pros

Using this has been really user friendly and I especially love being able to let my team know when I'll be in the office.

Cons

One thing that would make it even better is if the software could recognize which team I work with and suggest the best place to sit so I'm closer to them.

Pros

The platform feels very user-friendly and being able to use it comfortably on both my smartphone and desktop has been a big plus.

Cons

A few improvements are still on the way, like conference room booking which isn't available yet but is expected soon. It would also be even better if it connected with Slack.