Korbyt Booking Reviews

Pros

Moving into a new office gave us the chance to upgrade both our processes and the software we use and that change has worked out well.

Cons

The booking flow could be improved and the page layout could do a better job of making things easier to find.

Pros

Right from the start, the system has been very user-friendly, with strong features and functionality. The company's well known reputation also gave us confidence and it really helped that the sales team has been so consistent over the years. The support team had been working with us for more than a decade. On top of that, their knowledge of the legal industry made the whole experience even better.

Cons

Going live was followed by a quick adjustment to the new system and at this point, I really don't have any complaints. The rollout was handled extremely well and the support team has been excellent throughout. It didn't take long at all to become comfortable using it quickly.

Pros

Coming from an old Lotus Notes database that had become extremely outdated, this software feels like a much more modern upgrade.

Cons

At this point, I haven't come across anything notable worth pointing out.

Pros

The Outlook plugin worked better for our needs and the pricing was also a strong advantage.

Cons

Switching to the Outlook plugin hasn't been very user-friendly especially for people who were used to a web-based booking system for such a long time so adoption has been pretty limited.