ProSpace Reviews

“Easy to make bookings”

Pros

Right from the start, the platform felt incredibly user friendly. I'm not especially technical yet I was able to start using it almost immediately without training or anyone walking me through it. The desk booking feature is very easy as you can clearly see which desks are free, filter by floor or zone and reserve one in just a few taps. Meeting room booking works just as well, with a real time view of availability, quick reservations and instant confirmations. It removes the usual confusion, avoids double bookings and cuts out the endless email back and forth over room scheduling. The interface is clean, modern and uncluttered without feeling intimidating. It honestly turned office space management into something I actually enjoyed instead of something I used to avoid.

Cons

It's genuinely hard to point to any major flaws with ProSpace because it handles its core features so well. If there's one thing that could be improved, it's that some of the more advanced customization settings, like defining specific booking rules or changing desk availability windows, could be easier to locate. Even then, it's a very minor issue and didn't affect daily use at all. A more guided onboarding walkthrough for admins would also be helpful for helping new users make the most of everything the platform offers a bit faster.

“handy calendar sync feature”

Pros

Booking desks and meeting rooms in real time has been really convenient and being able to check how many desks are still available at any time is especially useful. The Outlook calendar integration is another big plus since reserved meeting rooms are added automatically. It's also very convenient that the service works on both web and mobile.

Cons

There really isn't much to complain about since I've been satisfied with the system overall.

“simple room booking”

Pros

Makes it very easy to book rooms. The system is simple to use, without any complicated onboarding or confusing navigation. It also supports multi SSO integration which has been especially helpful for our organization and we can even configure SSO across multiple domains.

Cons

At this point, I haven't run into any issues.

“meeting rooms finally under control”

Pros

With our office staff growing so quickly, meeting room reservations had become a real headache and caused plenty of frustration internally. Since we introduced ProSpace's meeting room booking system though, things have settled down a lot. We can instantly see each room's booking status on the tablet installed outside and the check in feature helps cut down on no shows which has made our meeting room usage much more efficient.

Cons

Customer support has also been very responsive so we really haven't run into any major issues while using the system.

“handy room booking features”

Pros

Sharing meeting rooms with external staff in the same office was very convenient and being able to reserve a room on the spot through the app and the QR codes in each meeting room worked really well too.

Cons

I didn't have any issues with the solution itself. The only thing that came up was when downloading data or CSV files from ProSpace, files with Korean names would always get corrupted so we had to rename them manually.

“quick QR check in”

Pros

Booking through the smartphone app is super simple so it doesn't take long to learn and is very convenient to use. The coworker search feature is also really helpful. On top of that being able to check in instantly by scanning a QR code has been especially convenient and all of our employees are using it without any trouble.

Cons

Nothing comes to mind at the moment. Up to now, the system has been performing as expected without any issues.

“responsive support”

Pros

Right from the start, the customer service has been excellent. Even though our needs are pretty small, their support team has stayed helpful, responsive and easy to reach whenever needed.

Cons

nothing comes to mind.

“convenient office booking”

Pros

Being able to reserve a preferred seat ahead of time is very convenient and fits well with the goal of running a smart office. The calendar layout makes it simple to check meeting room booking status at a glance and the O365 integration helps a lot with schedule management. The wayfinder has also been useful especially with the news feed feature since sharing announcements along employees' movement paths has had a positive impact on our organizational culture.

Cons

One inconvenience came up when configuring private seats because each one had to be set up separately. It would be much better if settings could be applied by zone or to multiple seats at once using checkboxes.

“very user friendly tool”

Pros

The platform felt very user friendly and it synced effortlessly with our Google calendars. Because of that, our team could schedule meetings faster and quickly spot available workspaces without any problem.

Cons

On top of the software itself, ProSpace really shines when it comes to customer support. Their team was knowledgeable throughout the implementation process and has continued to offer excellent help afterward. That kind of ongoing support makes a big difference in helping users get the most out of the system and adds a lot to the overall experience.

“easy booking across platforms”

Pros

Very simple to book spaces and works well overall. It's quick to check availability and reserve a room from different platforms, whether through the app or the Outlook plug in. The interface is clean and well organized without feeling overly complex which makes the whole experience much more user friendly.

Cons

An area that could use some work is the instruction manual. It would be more helpful if the web portal included simpler guidance along with pictures or video walkthroughs that explain the admin features. That would make onboarding new admins who need to manage the system a lot easier going forward.