Rex Cirrus8 Reviews

“Excited to see how itll grow”

Pros

This property trust accounting system delivers everything needed to get the job done and it also has plenty of room to grow into an even better all around solution.

Cons

Every now and then, the system can be a bit slow.

“responsive support”

Pros

One thing that really stands out is the support team, along with the training they provide. The product keeps evolving with ongoing developments and new features and it's clear they actually pay attention to customer feedback and use it to make meaningful improvements.

Cons

The online help section could definitely use a complete refresh, as it feels outdated and needs a proper overhaul.

“user friendly navigation”

Pros

Entering data is really easy and getting around the program is simple and user friendly.

Cons

Wish they got rid of the SMS code feature. Phone signal is weak where I am although I understand that it's there to help prevent possible security breaches.

“huge time saver with clean design”

Pros

The layout is simple to follow and the design feels very well organized so getting around the system doesn't take much effort. It saves a lot of time overall especially for routine tasks.

Cons

It does slow down at times especially at month end when a lot of users are generating reports at the same time.

“works well for what I need”

Pros

Sales Trust, along with the Payment Run form and partition features, has been really useful and works well for what I need.

Cons

One area that still needs work is Tenant Activity especially when it comes to generating interest on arrears.

“Easy to use interface”

Pros

Interface is very user friendly and there's a wide range of reports available. The support and training have been exceptional and the software is constantly evolving and getting better. Automated invoicing also makes uploading supplier invoices much simpler.

Cons

Sales and leasing transaction input works really well but it's missing a single marketing portal that would make property marketing feel more smooth.

“powerful reporting”

Pros

Dashboard clearly displays upcoming tasks which helps users stay on top of their work and be more productive. It's also very simple to use making staff training much easier. The reporting features are excellent, with reports available in multiple formats and the ability to filter them down to exactly the information needed. Its integration with Macquarie works really well too. Being able to download the TXN file straight from the bank into the system makes receipting much faster, saves a lot of time and reduces the risk of errors. Uploading payments without needing to log in to the bank is another big time saving benefit.

Cons

Doesnt have a mobile app available rightnow and it would be much better if one were developed.

“local support is a big plus”

Pros

Easy to use and having local support available is a big plus.

Cons

At times, figuring out the menu can be a bit confusing and I sometimes struggle to remember where certain things are located in the system.

“Helps improve efficiency”

Pros

Right from the start, the product feels very user friendly and genuinely helps improve efficiency in day to day trust accounting and property management work. The way the system and its processes are set up just makes sense which also makes training staff on how to use it much easier.

Cons

Like any platform, the initial setup takes some time and there is naturally a learning curve while getting familiar with a new system. That said, new features are regularly introduced to simplify tasks and improve the software and the training manuals do a very good job of showing how those features should be used. Support can be busy at times when help is needed but most of the time responses to questions still come through within the same day.

“web based reports that deliver”

Pros

Built specifically for commercial property management, this product fits the job really well. Being web based means it can be accessed and used conveniently in plenty of situations. The drop down menus keep navigation super accessible and the wide range of property and financial reports gives both users and clients accurate, reliable information. Another big plus is that the team keeps improving the software and genuinely pays attention to what we need.

Cons

A phone version would make it even better.

“wide range of reports available”

Pros

Using this software has made day to day property management much easier. It's very user friendly and the wide range of reports available gives access to all kinds of property information. The budgeting workflow is much simpler now and still flexible enough to handle different lease arrangements. Being able to send mass mailouts to tenants is also a big help. Another useful feature is that it keeps copies of documents that have been sent out, including Arrears, Budget and Reconciliation letters. Invoice processing through OSR is another plus and the regular updates show that customer feedback is actually being taken on board.

Cons

Mobile app layout could be better. It can be accessed through the Google App but the screen layout feels too small to use comfortably.

“convenient access”

Pros

Working in the cloud has been a huge help especially during COVID when working from home became the norm. The support team is incredibly responsive which has been fantastic. I also really appreciate that the product keeps getting updated and improved with new functionality over time.

Cons

It would be even better if I could add two units under a single lease and set up two bank accounts under one property for strata purposes. A few small refinements would really optimize the overall experience but it's still a very functional piece of software that makes my day to day work much easier.

“clean and logical layout”

Pros

Layout makes everything simple to navigate and it's easy to find the information you need without having to click through too many screens.

Cons

At this point, there's really nothing we dislike about the product. Early on, we ran into a few minor bugs in the financials for a listed fund but the developers rolled out fast fixes and resolved them quickly.