SHEQX

SHEQX Reviews

Total 31 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

23%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AM

Aj M.

Human Resources, 1-10 employees

Less than a year

5.0
September 2022

User friendly interface

Pros

Such an amazing and user friendly software. The interface and dashboard are very simple to navigate.

Cons

My only regret is not having started using it sooner.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MM

Marlize M.

Import and Export, 51-100 employees

More than a year

4.0
September 2022

clear dashboards

Pros

The way the data is displayed works really well and the graphs and tables are clear enough to understand at a glance.

Cons

The available report types still don't cover every requirement so some reporting needs are left unmet.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

SV

Shianne V.

Consumer Services, 1-10 employees

More than a year

5.0
September 2022

practical modules with high impact

Pros

Across our business, the biggest value has come from the training, medical, document, incident investigation, risk assessment and relationship management modules especially for contractors, suppliers and clients. Most of the core modules are very practical and simple to work with, while some others, like ENVIRX and Report Builder, are more advanced and definitely take more time, training and practice to use well. Bringing the application into our existing business processes was fairly easy and it helped strengthen areas where our previous management system was falling short.

Cons

Supplier management could be improved with better alignment. The only parts that have really been difficult to use are ENVIRX and Report Builder although that is partly because they are very detailed and comprehensive modules.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

MB

Morne B.

Glass, Ceramics & Concrete, 500+ employees

More than a year

5.0
September 2022

Ideal for integrated systems

Pros

Interface is easy to use and works really well for integrated systems.

Cons

Making organization specific changes isn't always possible but support is consistently available and they do take new ideas into consideration.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

LS

Lavine S.

Information Technology and Services, 11-50 employees

More than a year

5.0
September 2022

flexible platform with strong scalability

Pros

Right away, this software feels easy to use and it scales really well as needs grow. It also supports both web and app based data capture which makes it practical across different working environments. On top of that the platform can be configured and customized for specific business nuances without requiring much effort.

Cons

The reporting engine could be better. It would be even more valuable with stronger support for advanced analytics as well as AI/ML driven models.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KL

Keegan L.

Marketing and Advertising, 11-50 employees

More than a year

5.0
September 2022

excellent support

Pros

Honestly the support team has been outstanding. They're very knowledgable and respond quickly.

Cons

I honestly don't have any complaints. It feels like a very well rounded application.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NG

Noel G.

Facilities Services, 11-50 employees

Less than 6 months

4.0
September 2022

useful for spotting issues

Pros

It does a good job of helping identify potential problem areas and the app isnt difficult to use.

Cons

At times it can be a little slow and some pages that need to be filled out, like work orders, could probably be shortened a bit.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

CA

Charles A.

Financial Services, 51-100 employees

Less than a year

3.0
September 2022

Great for project tracking

Pros

Keeping track of activities is easy and the dashboard does a good job of showing how the project is progressing.

Cons

Sometimes the system is unavailable or runs slowly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

5

FK

Faldie K.

Logistics and Supply Chain, 11-50 employees

More than a year

5.0
September 2022

Solid safety controls

Pros

The health and safety checks and safeguards are really solid.

Cons

A few of the health and safety questions felt repetitive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AM

Anneline M.

Mining & Metals, 500+ employees

Less than a year

5.0
September 2022

smooth workflow

Pros

Getting this set up with our business processes went pretty naturally. The customization options are somewhat limited but they're still easy to work with. Implementation support was excellent the whole way through and moving historical data into the system caused no issues at all. The software is very user friendly, simple to navigate and the information flow across the pages is well laid out. Overall, it's been a very pleasant experience using it.

Cons

One weak spot is with support tickets that get escalated to the development team. Those issues didn't end up getting resolved and unless the user keeps chasing updates, there's basically no communication about the progress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

NG

Ndhlovu G.

Facilities Services, 11-50 employees

Less than 6 months

3.0
September 2022

handy call logging function

Pros

One thing that works well is the call logging. The system is easy to use and overall it feels manageable for day to day tasks.

Cons

The downside is that monthly reports aren't available and when documents are exported, they don't include the company logo.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5