Onkarabile M.
Marketing and Advertising, 1-10 employees
Less than a year
“powerful all in one compliance platform”
Pros
Having safety, health, environment and quality management in one platform is what I appreciate most about this platform. The interface is user friendly so moving through the different modules and keeping track of compliance feels easy. The real time analytics and reporting tools are especially valuable because they help identify and address risks early which matters a lot in high risk sectors like mining. On top of that the customizable workflows give it the flexibility to fit different operational needs.
Cons
One challenge I ran into was the initial setup since it can take quite a bit of time and feel fairly complex especially in larger organizations with multiple departments. There's also a noticeable training requirement to make sure everyone on the team can use the system properly. The mobile version is another area that could be improved, as a more simplified design would make it more practical to use while on the go.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Gavin D.
Construction, 1-10 employees
Less than a year
“Solid features for businesses”
Pros
There are a lot of options in the program and it offers plenty of functionality that can really support a company.
Cons
Getting everything implemented does take some time but it should become quicker as you get further along.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alexis S.
Computer Software, 11-50 employees
More than a year
“amazing compliance hub”
Pros
GRC requirements and ESG data being in a single system makes compliance and sustainability much simpler to manage with this.
Cons
It keeps everything so well organized that I really can't blame missed deadlines on messy data anymore...
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Shianne v.
Consumer Services, 1-10 employees
More than a year
“rich data access”
Pros
This app has a really broad range of data available and having so much collected and accessible in one place is a big advantage.
Cons
One thing that could be better is downloading documentation from within the document management area.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Andre E.
Consumer Services, 500+ employees
More than a year
“covers the basics but frustrating to use”
Pros
It handles the basic needs and core requirements of a SHEQ system if you're looking to put one in place.
Cons
Recording everything takes a lot of time and the system also has errors that can take forever to get fixed if they get resolved at all.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Jennifer M.
Information Technology and Services, 500+ employees
More than a year
“Smooth integrations”
Pros
Using this app has been going great so far and the integration with Libryo for EHS regulatory content adds a lot of value.
Cons
There's nothing I dislike about this.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Adelle P.
Mining & Metals, 51-100 employees
More than a year
“better accountability for employees”
Pros
The non conformance and action features do a good job of keeping employees accountable and helping the company stay compliant with product quality requirements.
Cons
One thing that could improve it is a way to make employees automatically log into the system when they start their computers since it's easy to forget to open it and then the system doesn't get used properly. It would also help to have a more detailed HR/IR module where employee information can be uploaded by category, such as leave records with the option to attach the leave document in the correct folder.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Hospital & Health Care, 101-500 employees
More than a year
“flexible setup with rich features”
Pros
One of the biggest advantages is being able to customize the system to fit your own needs without having to rely on someone else. On top of that there are plenty of built in features and functions which are pretty great.
Cons
At the same time because the system comes with so many features and functions, there is a downside to that. It can take a while to fully learn how everything works and really understand the system.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Patrick H.
Warehousing, 1-10 employees
More than a year
“helps you get audit ready”
Pros
Across my client work, this application and their team have consistently delivered on every expectation. The system has successfully come through rigorous HACCP, BRC, ISO9001, ISO45001 and ISO14001 audits which says a lot about how reliable it is for compliance. On top of that the support from the team is outstanding and really sets the system apart.
Cons
It would be even better with full app functionality for tablets and phones. Every now and then, the system can be a bit slow but it only happens intermittently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ryan C.
Management Consulting, 1-10 employees
More than a year
“An affordable option”
Pros
SHEQX's feature set is excellent for the price especially since similar products we looked at were noticeably more expensive. The month to month license fee per user also makes it very manageable and flexible.
Cons
Im having a difficult time coming up with any real downsides to this product.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Mmamotena R.
Food Production, 11-50 employees
Less than a year
“linked sections work brilliantly”
Pros
Being able to link different sections together is really useful.
Cons
Can't really point to any faults that Ive noticed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Elroy A.
Management Consulting, 1-10 employees
Less than a year
“Reports are readily available”
Pros
Email action reminders keep things on track, status visibility is immediate and reports are available right when needed.
Cons
The navigation could be better in some modules by adding a back option to return to the previous screen. In certain cases, it would also be better if changes were not saved automatically and users could choose when to save after finishing their edits.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Lungile M.
Pharmaceuticals, 500+ employees
More than a year
“consolidated visibility across teams”
Pros
Right from the start, the platform has been very simple to use. It works especially well for a multinational, multi location business like ours because it gives us consolidated visibility across the organization. It's also very helpful for keeping teams aligned and under control.
Cons
Every now and then, when we request a change, it gets treated more like a suggestion and can take quite a while to be added to the system especially when it's something specific to our company.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Shirley F.
Biotechnology, 11-50 employees
More than a year
“Comprehensive modules”
Pros
The platform is very comprehensive and the workflow stays consistent across the different modules which makes it much easier for users to get comfortable with it.
Cons
One frustrating part is how slow the support is. On top of that software fixes can take months to be resolved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Jabulisiwe N.
Logistics and Supply Chain, 11-50 employees
Less than a year
“All in one reporting platform”
Pros
It effortlessly connects the different modules and lets us log and track actions, non conformances, audits, strategies and customer details or complaints without hassle. Having the organization's information centralized in one place, along with reporting, makes it very useful.
Cons
Its mobile app still isn't fully functional yet which is a downside.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Justin B.
Electrical/ Electronic Manufacturing, 51-100 employees
Less than a year
“solid quality issue tracking”
Pros
Keeping a record of quality issues and following up on them works really well which makes the system useful for managing and tracking these items.
Cons
A few parts of the functionality and the user interface could be better especially when moving between modules or screens and when linking different actions together.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Elna M.
Mining & Metals, 51-100 employees
More than a year
“SHEQX review”
Pros
Putting together a report is quick and easy. The Training module helps replace Excel spreadsheets since everything can be managed directly in it. It's also useful for recording changing management across the company. On top of that customer and supplier interactions can be stored in the system and when you need a report, all the related data is available there.
Cons
I'd suggest changing the customer and supplier lists to display from A to Z instead of the current Z to A order. Another issue is that if you open an NCR from, say, page 5 and then return to the index, it takes you back to page 1 instead of the last page you were working on.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Monique W.
Machinery, 101-500 employees
Less than 6 months
“all in one platform thats convenient to use”
Pros
Having everything kept in one place makes things really convenient and the reminders work really well.
Cons
Haven't come across anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Amore N.
Industrial Automation, 101-500 employees
Less than a year
“cost effective tool”
Pros
It really works as a full Integrated Management System and serves as a single place to manage ISO standards. On top of that it's cost effective both to use and to roll out.
Cons
If I had to mention anything, it's that implementation takes a bit of time since company data needs to be imported during setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Lukas R.
Construction, 1-10 employees
More than a year
“comprehensive ISO coverage”
Pros
Handles all the key ISO standard requirements and even goes beyond them.
Cons
One downside is that documents automatically download when you open them to view.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9