Teamgo Reviews

Pros

Getting Teamgo up and running in our school environment was simple and didn't take much effort.

Cons

The downside is that there's no API available so we can't connect it to our VERACROSS database.

Pros

Being able to add a QR code to the sign in process is a really useful feature.

Cons

I couldn't point to any downsides. It's been perfect.

Pros

Implementation was easy and the app ran without issues.

Cons

Visitors need to enter quite a bit of information. Completing the forms takes 1 to 3 minutes and there's no option to skip any items.

Pros

Contactless sign in helps keep people and workplaces safer and healthier. Setup is simple and it's very easy to use!

Cons

Updates sometimes bring random glitches.

Pros

Using Teamgo is fairly easy and I love being able to give volunteers badges to swipe when they come in and leave. Signing in and out is simple for everyone at our Centre and having the option to use multiple terminals is helpful.

Cons

There's no way to search employees by a specific date. I'd also like to edit clock times online and if someone forgets to log out, I can only log them off, not change their leaving time. It would be useful to rearrange the "reasons" category with drag and drop instead of retyping.

Pros

The software feels user friendly to work with. We can adjust most parts of the system and add or remove staff on our own which is a plus since we don't need to contact customer service every time.

Cons

It would be useful if staff and contractors could sign in and out on a computer or through the app, rather than having to go to Reception to use the tablet each time. Our school is quite large so we now have to consider getting several tablets, printers and stands. It would also help to meet with a representative to learn how the program works and how to set it up, rather than handling everything through email. A phone call from a rep to discuss the software, initial setup and any questions would be helpful too. At the moment, it seems support is all by email or web chat.

Pros

Setup is quick and employee photos add a personal touch. QR coded passes can be reused. We use it to meet industry requirements and it fits that need well.

Cons

Support can occasionally be slow because we're in the US while TeamGo is in Australia. Still, we haven't needed to ask many questions so overall we're fine.

Pros

It's maintenance and adminstration was quite simple and the setup process was really easy too. Support is excellent and tablet based use keeps hardware costs to a minimum.

Cons

Active Directory users can't be imported and there isn't a native printing option which might be a cause. QR codes also aren't compatible with older security doors.

Pros

The app is highly customizable, letting me request details like first and last name, cell phone number, email and more. Its setup also lets me ask specific questions. For instance, I can prompt it to ask someone for their favorite color when they sign in.

Cons

Navigating the dashboard is my least favorite part of the app. After using it for about five months, I still find it difficult to get around sometimes.

Pros

Getting started was really easy and the design never got in the way of setting things up quickly.

Cons

More ways to customize the main screen would be nice and motion backgrounds would be neat to see.

Pros

Easy for end users and reception to use and it gives external visitors and clients a very professional impression.

Cons

We have several office locations so it would be helpful to have them all working through one system.