UrVenue

UrVenue Reviews

Total 2 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

50%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Entertainment, 500+ employees

1.0
November 2023

credit card fraud concerns

Pros

Unfortunately, my only experience with this company has been a negative one.

Cons

The system they created for handling customer ticket purchases crashed several times. Even worse, customers have been seeing fraudulent credit card charges after buying tickets through this. Since their core responsibility is to process credit card information correctly, that is a serious failure. Partnering with this company can end up damaging your business's reputation.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Accounting, 11-50 employees

5.0
October 2022

powerful venue operations system

Pros

Whether it's a smaller venue or a large resort, this platform really helps maximize efficiency from front of house to back of house. The connected tools and automated workflows keep operations teams organized, updated in real time and prepared to deliver high level service whenever it's needed.

Cons

There really isn't anything negative for me to point out here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10