Anthony G.
Automotive, 500+ employees
Less than a year
“engaging training modules”
Pros
The training modules are put together really well and the flow from one section to the next feels timely and simple to navigate. The sessions do a good job of keeping people engaged from start to finish.
Cons
Every now and then, the next steps in a course do not transition as clearly as they should and some of the initial touchpoints are not very easy to identify or navigate.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Chelsea G.
Maritime, 51-100 employees
More than a year
“helpful hazard training coverage”
Pros
It is easy to navigate and everything is clearly presented. It covers a lot of common workplace scenarios and does a good job explaining how to handle hazards and emergency situations.
Cons
Some parts feel repetitive. It would also be helpful to have the assessment offered on its own for annual refresher training on the same topics.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Joey M.
Automotive, 101-500 employees
More than a year
“constant login failures”
Pros
At least the interface looks decent on the surface whenever you do get to see it if the system actually lets you sign in.
Cons
Honestly, this platform barely functions. I originally left a 5 star review when they launched it because they were offering a gift card incentive but after using it for years, I'm extremely disappointed. Their old web portal actually worked, while this feels like putting lipstick on a pig. For us, the software does what it's supposed to do less than 25% of the time. Users are constantly running into login problems, admins keep losing location access or permissions and never get them restored and sometimes the issues and inspections we have to track for corporate won't even load. Corporate is constantly pressuring us to finish training but people can't get into their accounts to complete it. We've contacted our rep multiple times about these site problems and every time we're told IT will reach out within 24 hours. Of course, that never happens. We're left dealing with everything ourselves and it feels like KPA is just sweeping these problems aside instead of addressing them. I'd strongly recommend companies look somewhere else for EHS software and support.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jennifer R.
Automotive, 51-100 employees
Less than a year
“versatile tools for compliance and hiring”
Pros
There are a lot of built in options that cover just about everything we need, from compliance tracking to hiring which makes the platform feel very complete.
Cons
Since the changes were made, getting help hasn't been very convenient. Some users are still running into issues, certain resources are now harder to access and I often have to rely on email to get support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Raymond A.
Automotive, 51-100 employees
More than a year
“Simple layout”
Pros
The layout is well organized and makes everything simple to follow. Archiving is handled well and the training provided is relevant and useful.
Cons
I don't have any complaints about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joey M.
Automotive, 500+ employees
Less than a year
“easy to keep tabs on employee training”
Pros
Keeping tabs on employee training is really convenient with this system especially being able to see which courses still need to be finished. It's also a big plus having all of the MSDS sheets stored together online in one place.
Cons
Honestly I haven't run into any problems with this service so I don't really have a downside to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raschell F.
Hospital & Health Care, 101-500 employees
More than a year
“fantastic compliance tools”
Pros
Using KPA has been such a positive experience. The platform is simple to navigate, very user friendly and genuinely makes our day to day work easier. From an HR standpoint, it helps keep us legally compliant and works extremely well for applicant tracking, recruiting, onboarding, employee training, employee coaching and EEO 1 reporting, just to name a few areas. The standout piece though, is the customer service you get as a client. Their support team is absolutely incredible and always available when help is needed. I've been using KPA for five years now and fully plan to keep using it. I would absolutely recommend it!
Cons
Haven't run into any negative issues with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Antonio H.
Automotive, 500+ employees
More than a year
“training tracking made simple”
Pros
There's a wide range of training content available and it makes it simple to stay on top of issues and training records.
Cons
Everything has been working really well so I don't have any complaints about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deborah D.
Automotive, 101-500 employees
More than a year
“my review”
Pros
Every one of our managers can access all safety related areas whenever they need to.
Cons
Nothing to complain about right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim C.
Automotive, 500+ employees
More than a year
“very helpful support team”
Pros
It gives us a complete place to review and address any concerns and the one on one consultations have been really helpful in guiding us along the way.
Cons
I haven't run into any issues or concerns with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10