Total 8 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

38%

3

Stars

0%

2

Stars

0%

1

Stars

25%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

A
Alyx

Construction, 1-10 employees

Less than 6 months

4.0

Super easy to use

Pros

This tool is great, super handy and quick. I can use it anywhere, anytime, which makes it perfect for on-the-go use!

Cons

No cons from my side. I really love how customizable the app is, and the layout is pretty cool too!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

J
Jerome

Financial Services, 1-10 employees

Free Trial

4.0

Solid tool for fast canvas creation

Pros

It's really easy to tweak and imagine my designs for the app, plus it works well for multiple other uses.

Cons

There are too many basic options when it comes to personalizing the canvas, which feels a bit limiting.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

4

O
Olivia

Medical Practice, 51-100 employees

Less than 6 months

5.0

Amazing solution!

Pros

What I really like about this software is how simple it makes project management. It just makes everything flow so much easier.

Cons

Honestly, there's nothing I dislike about GoCanvas at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Robert

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0

Awesome job!

Pros

The team at GoCanvas was really on top of things. They solved the problems fast and I was impressed by how quickly everything got resolved!

Cons

Nothing to complain about. Everything was handled really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Julia

Food & Beverages, 500+ employees

More than a year

4.0

Great tool for multi-unit management

Pros

It's really easy and fast to update and change checklists whenever I need to. The process is smooth and straightforward.

Cons

It's completely self-managed but there's a bit of a learning curve when it comes to building and managing things.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

P
Priscilla

Building Materials, 11-50 employees

More than a year

5.0

Perfect software for digital forms

Pros

The software is really simple to use when it comes to digital forms and collecting electronic signatures. It makes everything so much easier.

Cons

I had to store all the forms in a separate database that was HIPAA-compliant, which was a bit problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

T
Trevor

Construction, 11-50 employees

More than a year

1.0

Definitely not worth it

Pros

It's okay for what it does. The paperwork functionality is alright, but it's not anything extraordinary.

Cons

The integrations are pretty bad and their cancellation process is a joke! They don't even have a way to reduce seats or cancel directly. I got assigned to a retention specialist who supposedly reduced our seats from 15 to 3 but I kept getting charged for 15 anyway. I emailed them for 11 days trying to cancel the remaining 3 and get a refund for the difference, but I got no response from my account managers. I was completely ghosted. Honestly, the worst experience ever. I wouldn't recommend this company to anyone.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

G
Giuseppe

Construction, 11-50 employees

More than a year

1.0

Bad business practices

Pros

When Canvas was first around, it was one of the few options but now there are many more affordable, user-friendly alternatives that work even better.

Cons

They wouldn't let me reduce my seats or cancel my subscription. To cancel, I basically had to close my credit card. It honestly felt like they think they own me just because they have my data.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2