Consumer Electronics, 11-50 employees
More than a year
“Versatile, practical and efficient tool”
Pros
The system is quick and practical for filling out editable forms which can be easily managed by the administrator. Also it is interactive and provides high quality attachments.
Cons
We have not faced any difficulties with the software. Whenever there were issues that impacted our company the field team helped us with timely updates, always meeting our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 1-10 employees
Less than a year
“Decent tool”
Pros
Service orders work well but I feel like the financial management section could definitely use some improvement to make it more efficient and user-friendly.
Cons
I feel like the delete function could use some improvements and the financial management features need some enhancements.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
5
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
“Helps get more done in less time”
Pros
It is simple and easy to implement. Also the ability to access it both on a computer and smartphone makes daily management much easier for both us and our technical team. Adjusting tasks and schedules is also a simple task.
Cons
The registration process feels too rigid and could be more flexible to accommodate different types of products, services, forms and activities across various businesses. Also the inability to link forms to specific equipment makes managing everything more challenging. Additionally registering activities for long-term contracts is limited since it does not properly link equipment, making the process even more cumbersome.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Financial Services, 1-10 employees
Less than a year
“Works the best”
Pros
The ability to generate reports and track our employees progress is really impressive and helps keep everything on track.
Cons
I feel like there should be an option to export reports in Word format for the platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
