Information Technology and Services, 51-100 employees
More than a year
“Great fit for diverse industries”
Pros
I have found Forms on Fire to be a great fit for different industries and the variety of form templates makes employee inspections so much easier.Also, setting it up was super simple and I did not run into any issue at all.
Cons
Booking appointments with the technical team is super easy and I have never had any trouble getting the support I need.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Computer Networking, 11-50 employees
Less than a year
“Easy-to-use”
Pros
It has been incredibly easy for me to use and its flexible features make accessing everything so much more convenient.
Cons
I have not run into any challenges with this software, it has worked smoothly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Airlines/Aviation, 51-100 employees
More than a year
“limited features”
Pros
The mobile app is compatible with most devices, including iOS and Android, so our team can use it in remote areas without issues.
Cons
The mobile app is decent but it does not have as many features as the Windows and Mac versions, which can be a bit limiting at times.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Facilities Services, 101-500 employees
More than a year
“Absolutely love Forms on Fire!”
Pros
I like that I can build powerful forms and present information in multiple ways to fit exactly what I need.
Cons
It took me some time to figure out how to use the databases and run queries but once I got the hang of it, everything became much easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Management Consulting, 11-50 employees
Less than a year
“Streamlined workflow for everyone”
Pros
The onboarding support was excellent. They did a lot to ensure we were set up correctly and were always quick to respond.
Cons
No complaints at all! We switched over from a competitor and the experience has been so much better in every way.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
Free Trial
“Boosts productivity”
Pros
What I appreciate most about this software is its flexibility and customization. It is incredibly user-friendly and the templates make fieldwork much easier by allowing us to create mobile forms for data collection quickly.
Cons
The only downside is the pricing, it is on the higher side. But considering how much value it provides, I think it is still worth it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Telecommunications, 500+ employees
Less than a year
“Form-building made simple”
Pros
The drag-and-drop interface is a game-changer, super flexible and easy to use. I also love its advanced features and how smoothly everything functions.
Cons
I do not have much to dislike about Forms on Fire, but some of the more advanced features take a while to learn. Some tasks take time to learn and that can be a little frustrating.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“Great support!”
Pros
What really makes Forms on Fire stand out is their outstanding customer service. Every interaction has been professional, quick and solution-focused. The support team is knowledgeable, responsive and always goes the extra mile to help.
Cons
I honestly have not found anything to dislike about Forms on Fire. It has been a great experience so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“Absolutely love Forms on Fire!”
Pros
They basically built an app for us to create proposals for our gutter company customers. I told them what I had in mind and they delivered beyond my expectations.
Cons
I have no complaints about this company. Every person I have interacted with has been incredibly helpful, knowledgeable and professional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farming, 11-50 employees
More than a year
“Keeps everything in order”
Pros
This app helps me stay on top of my work. It keeps everything organized especially after a long day when tasks start piling up.
Cons
The sun is bright and most apps can be tricky to use but honestly, this one has been pretty easy!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
Less than a year
“Efficient solution!”
Pros
I love how customizable Forms on Fire is! The data entry is very easy and the flexible data collection format makes everything so much more efficient.
Cons
The spell check function can be a bit of a struggle, especially when working with international names.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Non-Profit Organization Management, 51-100 employees
Less than a year
“Worth every penny!”
Pros
Forms on Fire even offered to build our first form, which was a huge help. We now collect data from 14 different organizations in real-time and assess performance easily. Their tutorials and walkthroughs were great and after comparing it with four other competitors, Forms on Fire had the best product. Customer service has been outstanding. I highly recommend it for any company looking to manage complex data across multiple organizations and streamline operations.
Cons
No drawbacks at all and it has been fantastic in every way!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 500+ employees
More than a year
“Simplifies gathering information”
Pros
It is easy to learn and use. I can make edits without disrupting the field team and the data can be accessed in any format I need. Plus, the data is always clean and consistent.
Cons
My only frustration is that I cannot use a repeating table inside another repeating table with the Sync SQL connector. I have quite a few projects where this feature would be really useful. I do have a workaround using subforms, so it is not a dealbreaker but it would still be nice to have.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 11-50 employees
More than a year
“Mobile-friendly solution”
Pros
I find customization super easy and the support team is always quick to respond and very professional.
Cons
I just wish the subscription was a little more affordable!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Medical Devices, 51-100 employees
More than a year
“Makes processes more efficient”
Pros
The amount of time I have saved with Forms on Fire has definitely been worth the cost of the subscription and setup fees.
Cons
It can be frustrating when backend issues come up and processes change without any notice. A little heads-up would go a long way in making things smoother.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Food Production, 101-500 employees
More than a year
“Easy to learn”
Pros
Switching from paper documents to digital was super easy with Forms on Fire. The customization options give me a lot of flexibility to tailor everything to my needs.
Cons
Honestly, I have no real dislikes when it comes to this product. It has worked well for me and I have had a great experience using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10