Geoviewer Mobile

GeoViewer Mobile Reviews

Total 19 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

37%

3

Stars

16%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Public Safety, N/A employees

More than a year

4.0

“accurate feedback that adds value”

Pros

What I value most is the quality and accuracy of the feedback. The insights are useful and I can rely on the information when I need it.

Cons

interface could be more user-friendly. For instance the menu bar on the left sometimes takes a couple of tries before it actually opens and displays properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

SL
Santiago L.

Utilities, N/A employees

Less than 6 months

5.0

“data at your fingertips”

Pros

Having the data I need right at my fingertips makes daily use much easier for me. Everything is simple to work with so I don't have to spend much time figuring things out.

Cons

Only downside was that the valve data from our old system didn't get transferred over.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VG
Victor G.

Design, N/A employees

Less than 6 months

5.0

“great tool”

Pros

Aerial images, parcel data and other related information being available in one place has made this software really useful for us. I find the layout easy to follow the menus simple to access and the information clear enough to use without much effort.

Cons

Honestly, I don't have any real complaints because the program makes sense and is easy to work with. If I had to suggest one improvement, it would be making county record maps a little more user-friendly to retrieve.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

AG
April G.

Government Administration, N/A employees

More than a year

5.0

“handy tool for parcel lookup”

Pros

Finding parcels, property owners, natural drainage courses and other information is easy for me with this software. I can move through it without spending much time figuring out where things are.

Cons

This product has been outstanding. I honestly don't have anything negative to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RS
RICHARD S.

Government Administration, N/A employees

Less than 6 months

4.0

“feature-rich and reliable”

Pros

With plenty of features available the software gives me a lot to work with while still being easy to get started with. It also runs reliably and has remained stable during my daily use.

Cons

Every now and then it needs to be reloaded and a few areas could still use some polishing. Even with that, it's still very useful overall.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

DG
Daniel G.

Construction, N/A employees

Less than a year

4.0

“valuable field access”

Pros

Being out in the field the simple usability is a big plus. Since our books only get updated every few years, having access to current, up-to-date information in the system anytime and from anywhere is incredibly valuable.

Cons

One issue that comes up pretty often is trouble logging into the mobile app. I'm not sure what causes it but it gets pretty frustrating when I need to look something up while I'm out in the field.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

BA
Bassam A.

Utilities, N/A employees

More than a year

5.0

“fantastic functionality”

Pros

The system has excellent functionality and is very user-friendly.

Cons

At this stage there's not much to complain about since I'm still new to it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DS
David S.

Utilities, N/A employees

Less than 6 months

5.0

“Fast offline reliability”

Pros

Everything runs quickly and without hiccups. It works reliably whether I'm online or offline and it's very simple to use even on a smaller device.

Cons

What's missing is the ability to select multiple assets at once which would cut down on tedious repetitive input and save time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JO
Javier O.

Construction, N/A employees

More than a year

5.0

“powerful field mapping companion”

Pros

Working out in the field as a building inspector, this has been incredibly useful because my office is constantly mobile and I usually do not have time to go back and check APN numbers or property lines. I can take my iPad straight to a job site, view property lines in real time and mark them with GPS. It is also very helpful when I need to review older Google Maps imagery to get a better sense of previous construction on a property. Being able to pull up past images for an address through Street View makes it much easier to show owners what was already there, what counts as existing construction and back that up with pictures.

Cons

One challenge is that the software takes time to learn because there are so many things it can do. I would definitely recommend getting some kind of training or reference material since it is packed with features and I personally got much more out of it after attending a training seminar. Another downside is the lack of offline support. You need an internet connection at all times in the field so if there is no signal, it simply will not work. Most of the areas where I work have decent coverage with very few dead zones but every now and then I still have to rely on a physical scaled map to get around.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JA
jonathan A.

Utilities, N/A employees

Less than 6 months

5.0

“paperless and simple to use”

Pros

Cutting out all the printing has been a huge plus for us. After spending a little time getting familiar with it, it became extremely simple to use.

Cons

Only part I'm not a fan of is that you have to have an internet connection to sign in and out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AB
Art B.

Construction, N/A employees

Less than a year

3.0

“handy mapping but slower lately”

Pros

Having the entire mapping system right at your fingertips is probably the part I appreciate most about it.

Cons

Lately though, it's been struggling to load and that becomes really inconvenient when you need something quickly.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

5

TM
Theresa M.

Civil Engineering, N/A employees

More than a year

4.0

“Better efficiency overall”

Pros

This software has boosted our overall efficiency and helped things run more effectively.

Cons

One thing I'd still like to see is the ability to zoom in even further.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

AH
Annie H.

Civil Engineering, N/A employees

More than a year

3.0

“Flexible layers with room to improve”

Pros

One thing that's really useful is being able to add or remove the layers that matter for the data I'm looking up.

Cons

Layer setup still needs improvement though. For example, when I want to view a sewer system in a specific area the information doesn't appear unless I zoom or pan way out. The problem is that once I do that the street names disappear. Because of that, I end up keeping Google Earth open at the same time and switching back and forth between screens to line everything up.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

KY
Khojimurod Y.

Government Administration, N/A employees

More than a year

5.0

“great value”

Pros

The speed, functionality, pricing and database capabilities have all been really satisfying. It handles what I need efficiently and overall it offers strong value for the cost.

Cons

Database could refresh updates more quickly and having a mobile application would make it even more useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KT
Kelly T.

Utilities, N/A employees

More than a year

4.0

“Excellent navigation and photo records”

Pros

Getting around the system is very easy and it gives quick access to the important information when needed. The ability to document things with photos is excellent and adds a lot of value.

Cons

I honestly didn't run into any real downsides. This program is far better than relying on paper maps or manual record-keeping.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CO
Cesar O.

Utilities, N/A employees

Less than a year

4.0

“Responsive support that delivers”

Pros

Whenever issues come up the engineering team is quick to respond and very proactive about helping us work through anything we run into.

Cons

Navigation isn't completely simple at first and takes a bit of time to get familiar with.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

PC
Pete C.

Utilities, N/A employees

Less than a year

5.0

“Always up-to-date maps”

Pros

Using this is much better than relying on old, outdated maps all the time. Plus, whenever something needs to be updated, you can handle it yourself.

Cons

Honestly there's nothing not to like. I love it because it works so well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AB
Alyssa B.

Civil Engineering, N/A employees

Less than 6 months

3.0

“Useful features but frustrating update lag”

Pros

I like that this tool offers a wide range of capabilities.

Cons

One frustrating issue is that changes made to valve information do not show up right away. You usually have to restart the system or wait around an hour and sometimes the updates do not appear at all.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

DH
Diane H.

Health, Wellness and Fitness, N/A employees

Less than 6 months

4.0

“Portable high-resolution tutorials”

Pros

The high resolution looks excellent and being able to use it portably on my Android tablet is a big plus.

Cons

There are so many tools available, layers and all the imagery features are wonderful, that I honestly wish I had more time to fully learn and use everything.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10