GeoViewer Mobile Reviews
Total 19 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars37%
3
Stars16%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Public Safety, N/A employees
More than a year
“accurate feedback that adds value”
Pros
What I value most is the quality and accuracy of the feedback. The insights are useful and I can rely on the information when I need it.
Cons
interface could be more user-friendly. For instance the menu bar on the left sometimes takes a couple of tries before it actually opens and displays properly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Utilities, N/A employees
Less than 6 months
“data at your fingertips”
Pros
Having the data I need right at my fingertips makes daily use much easier for me. Everything is simple to work with so I don't have to spend much time figuring things out.
Cons
Only downside was that the valve data from our old system didn't get transferred over.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, N/A employees
Less than 6 months
“great tool”
Pros
Aerial images, parcel data and other related information being available in one place has made this software really useful for us. I find the layout easy to follow the menus simple to access and the information clear enough to use without much effort.
Cons
Honestly, I don't have any real complaints because the program makes sense and is easy to work with. If I had to suggest one improvement, it would be making county record maps a little more user-friendly to retrieve.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Government Administration, N/A employees
More than a year
“handy tool for parcel lookup”
Pros
Finding parcels, property owners, natural drainage courses and other information is easy for me with this software. I can move through it without spending much time figuring out where things are.
Cons
This product has been outstanding. I honestly don't have anything negative to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Government Administration, N/A employees
Less than 6 months
“feature-rich and reliable”
Pros
With plenty of features available the software gives me a lot to work with while still being easy to get started with. It also runs reliably and has remained stable during my daily use.
Cons
Every now and then it needs to be reloaded and a few areas could still use some polishing. Even with that, it's still very useful overall.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Construction, N/A employees
Less than a year
“valuable field access”
Pros
Being out in the field the simple usability is a big plus. Since our books only get updated every few years, having access to current, up-to-date information in the system anytime and from anywhere is incredibly valuable.
Cons
One issue that comes up pretty often is trouble logging into the mobile app. I'm not sure what causes it but it gets pretty frustrating when I need to look something up while I'm out in the field.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Utilities, N/A employees
More than a year
“fantastic functionality”
Pros
The system has excellent functionality and is very user-friendly.
Cons
At this stage there's not much to complain about since I'm still new to it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Utilities, N/A employees
Less than 6 months
“Fast offline reliability”
Pros
Everything runs quickly and without hiccups. It works reliably whether I'm online or offline and it's very simple to use even on a smaller device.
Cons
What's missing is the ability to select multiple assets at once which would cut down on tedious repetitive input and save time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Construction, N/A employees
More than a year
“powerful field mapping companion”
Pros
Working out in the field as a building inspector, this has been incredibly useful because my office is constantly mobile and I usually do not have time to go back and check APN numbers or property lines. I can take my iPad straight to a job site, view property lines in real time and mark them with GPS. It is also very helpful when I need to review older Google Maps imagery to get a better sense of previous construction on a property. Being able to pull up past images for an address through Street View makes it much easier to show owners what was already there, what counts as existing construction and back that up with pictures.
Cons
One challenge is that the software takes time to learn because there are so many things it can do. I would definitely recommend getting some kind of training or reference material since it is packed with features and I personally got much more out of it after attending a training seminar. Another downside is the lack of offline support. You need an internet connection at all times in the field so if there is no signal, it simply will not work. Most of the areas where I work have decent coverage with very few dead zones but every now and then I still have to rely on a physical scaled map to get around.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Utilities, N/A employees
Less than 6 months
“paperless and simple to use”
Pros
Cutting out all the printing has been a huge plus for us. After spending a little time getting familiar with it, it became extremely simple to use.
Cons
Only part I'm not a fan of is that you have to have an internet connection to sign in and out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, N/A employees
Less than a year
“handy mapping but slower lately”
Pros
Having the entire mapping system right at your fingertips is probably the part I appreciate most about it.
Cons
Lately though, it's been struggling to load and that becomes really inconvenient when you need something quickly.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
5
Civil Engineering, N/A employees
More than a year
“Better efficiency overall”
Pros
This software has boosted our overall efficiency and helped things run more effectively.
Cons
One thing I'd still like to see is the ability to zoom in even further.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Civil Engineering, N/A employees
More than a year
“Flexible layers with room to improve”
Pros
One thing that's really useful is being able to add or remove the layers that matter for the data I'm looking up.
Cons
Layer setup still needs improvement though. For example, when I want to view a sewer system in a specific area the information doesn't appear unless I zoom or pan way out. The problem is that once I do that the street names disappear. Because of that, I end up keeping Google Earth open at the same time and switching back and forth between screens to line everything up.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
6
Government Administration, N/A employees
More than a year
“great value”
Pros
The speed, functionality, pricing and database capabilities have all been really satisfying. It handles what I need efficiently and overall it offers strong value for the cost.
Cons
Database could refresh updates more quickly and having a mobile application would make it even more useful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Utilities, N/A employees
More than a year
“Excellent navigation and photo records”
Pros
Getting around the system is very easy and it gives quick access to the important information when needed. The ability to document things with photos is excellent and adds a lot of value.
Cons
I honestly didn't run into any real downsides. This program is far better than relying on paper maps or manual record-keeping.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Utilities, N/A employees
Less than a year
“Responsive support that delivers”
Pros
Whenever issues come up the engineering team is quick to respond and very proactive about helping us work through anything we run into.
Cons
Navigation isn't completely simple at first and takes a bit of time to get familiar with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Utilities, N/A employees
Less than a year
“Always up-to-date maps”
Pros
Using this is much better than relying on old, outdated maps all the time. Plus, whenever something needs to be updated, you can handle it yourself.
Cons
Honestly there's nothing not to like. I love it because it works so well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Civil Engineering, N/A employees
Less than 6 months
“Useful features but frustrating update lag”
Pros
I like that this tool offers a wide range of capabilities.
Cons
One frustrating issue is that changes made to valve information do not show up right away. You usually have to restart the system or wait around an hour and sometimes the updates do not appear at all.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Health, Wellness and Fitness, N/A employees
Less than 6 months
“Portable high-resolution tutorials”
Pros
The high resolution looks excellent and being able to use it portably on my Android tablet is a big plus.
Cons
There are so many tools available, layers and all the imagery features are wonderful, that I honestly wish I had more time to fully learn and use everything.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10