Gomocha Reviews

“Works well overall, but there are some bugs

Pros

The interface is really easy to use and I love how convenient the planning options are.

Cons

There are a lot of issues, especially when we need to make last-minute changes or when the internet connection isn't great.

“Nice alternative to the larger platforms

Pros

Both FMP360 and FSP are super user-friendly. Planning on the FMP portal is as easy as dragging and dropping and completing an order in FSP is just as simple, just follow the steps on your phone or tablet.

Cons

It takes a long time for new features or improvements to be rolled out.

“Needs more updates

Pros

I really like that the software package has so much potential. The combination of the portal and the app is a nice touch too.

Cons

The number of problems we face is honestly shocking. We deal with critical issues every day that impact our operations, and this has been going on for years now. Honestly, I haven't seen any real progress in fixing these problems yet.

“When it works, it does fine

Pros

Their support team is amazing! They're always super quick to respond and super helpful every time!

Cons

In our case, it's really buggy. Things tend to go terribly wrong almost every month, especially after updates.

“Perfect for our service needs

Pros

We're able to customize the tool to fit our processes, which is a huge plus. Since there's a basic process in place from the start, the implementation time is much quicker compared to other options.

Cons

There are some basic functions that I think should be standard by now but they're still not available. Things like a ticketing system, multi-device support for the app, and color options for the calendar are all missing.

“Bit unstable

Pros

The system is flexible with tons of possibilities and it's easy for both users and admins to make changes.

Cons

It is very unstable. It malfunctions a lot and we never know when the issues will actually be fixed.

“Really good for scheduling

Pros

I love the feature where you can assign specific tasks to specific people, complete with checklists.

Cons

We're still working on developing this program, so we'll have to see what it turns into when it's fully completed.

“Ideal for configuring maintenance apps

Pros

It is a great tool for setting up maintenance apps that are easy for technicians to use. The apps help the technicians find and complete their tasks efficiently. I like that it can be easily customized to fit the company's needs, unlike larger CMMS software.

Cons

Right now, we're using FMP360 as standalone software. It would be great if it could integrate with our CMMS SAP system.

“My experience with Gomocha

Pros

I really appreciate how your team always goes above and beyond to assist and help whenever I need it. No matter the issue, they're always ready to lend a hand and provide support. It's clear they genuinely care about making sure everything runs smoothly and that kind of customer service is hard to find!

Cons

What really frustrates me is that it's not user-friendly but the bugs are the worst. Many times, they're only fixed with the next release and sometimes that release ends up causing new issues.

“updates are awful

Pros

The desktop version is incredibly easy to use as well! Everything is laid out clearly!.

Cons

After every update, I always notice something goes wrong or is missing. It's frustrating because I never know what to expect.