Construction, 11-50 employees
More than a year
“important for our business and workflows”
Pros
We really put in the effort to get to know our business, our workflows and our processes. From day one until now they've been consistently top-notch, always accommodating and super easy to deal with.
Cons
The hardest part for us has been managing our time and it's not easy to set aside hours to implement a new system. But honestly that's on us as a business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 11-50 employees
Less than 6 months
“Guided through every step”
Pros
Such a great team. They've guided us every step of the way. The Calendar works perfectly for us and our teams on the road are really happy with it. Whenever we've had issues, they get back to us fast. I love that I can just pick up the phone or email and speak directly to the UK team.
Cons
We've run into the odd issue here and there like with scheduling or how things were set up for us.. maybe a bug here or there. But literally every time we reported it.. the team sorted it out fast.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Facilities Services, 500+ employees
Less than a year
“My experience with this tool”
Pros
The personal, family-like vibe at Husky is so refreshing. Too often companies ignore what you actually ask for and push their own thing instead. Husky went out of their way to tailor everything so we got exactly what we needed.
Cons
Honestly no negatives to report right now. We're really happy with the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Building Materials, 1-10 employees
Less than a year
“very quick respond time”
Pros
They react so quickly whether it's for new features, updates, problems or just random questions I have.
Cons
I don't have anything negative to say about Husky.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
Less than 6 months
“Flexible and smooth for clients”
Pros
I love how flexible the software is and it can really adapt to what my clients need.
Cons
There's nothing negative to report. our experience with this tool has been totally smooth and amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, 1-10 employees
Less than 6 months
“eliminated our paperwork problems”
Pros
It solved our huge paperwork problem. Stuff used to go missing all the time and now it doesn't.
Cons
I still haven't found any cons with the Husky system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“full visibility with drag-and-drop”
Pros
The schedule board is excellent. Being able to drag and drop jobs to different operatives gives us full visibility. From there, our team can view and edit their jobs and give real-time updates back to the office.
Cons
Sometimes the filters act up but a quick page refresh usually fixes it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 51-100 employees
Less than 6 months
“Very user friendly solution”
Pros
It is extremely user-friendly. Simple but really effective solution.
Cons
We can't separate work between departments in the system so everyone sees everyone else's jobs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Facilities Services, N/A employees
More than a year
“simple yet extremely effective”
Pros
The customer service is really nice and friendly.
Cons
That outage last year wasn't great but hey these things happen sometimes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Facilities Services, 51-100 employees
More than a year
“Trusted it for eight years”
Pros
I've been using it for over 8 years now. It's the most effective tool I've found to manage day-to-day workloads without stressing about what our staff are up to. It lets us focus on the actual work instead of worrying about what might have gone wrong. I've used it across two companies and just rolled it out in my new one.
Cons
I wish there was more reporting available for certain parts of the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 51-100 employees
More than a year
“made a massive daily difference”
Pros
Husky is simple to use and has made a massive difference to our business especially in how we schedule installations day to day.
Cons
Occasionally the filters don't work right and the system has crashed a few times which can eat into your time if you have to wait for it to come back.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Facilities Services, 101-500 employees
More than a year
“Build your own platform”
Pros
I love the flexibility to build your own platform and grow the system as you come up with new ideas to save time.
Cons
You can't delete the standard fields in forms but it looks like that'll be fixed in the new Version 3.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 51-100 employees
“user friendly with fantastic support”
Pros
It's very user-friendly and I love the mobile app. The customer service people are really friendly and quick to respond. Tech support sorts things out fast.
Cons
No cons so far!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10