IntelliServe

IntelliServe Reviews

Total 6 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

17%

3

Stars

17%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MK
Martin K.

Retail, 1-10 employees

Less than 6 months

5.0

“Affordable and user-friendly”

Pros

Pricing is really good and it's simple to use on both the web version and the mobile app.

Cons

The Apple app being paid is a downside and the reporting features could still use some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BG
Bongani G.

Construction, 11-50 employees

Free Trial

5.0

“Reliable tool”

Pros

Everything feels very user friendly and easy to use and I haven't had any issues with records going missing.

Cons

I haven't run into any problems so far and it already covers all the basic features I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MD
Matthys D.

Machinery, 500+ employees

More than a year

3.0

“useful dashboards but frustrating lag”

Pros

Getting around the product is easy and the reports and dashboards can be configured within the system to match specific requirements.

Cons

Performance is a real issue because the product runs slowly, overloads quite easily and often logs users out while they are busy working. Opening job cards also takes too long and there's no way to stop users from opening job cards against the wrong assets.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

6

HR
Houston R.

Computer & Network Security, 1-10 employees

More than a year

5.0

“Fast invoicing”

Pros

Turning jobs into invoices is really easy and sending client statements in bulk saves a lot of time.

Cons

There still isn't a mobile payment option and the tracking section feels a little underdeveloped.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MW
Marianne W.

Information Technology and Services, 11-50 employees

More than a year

5.0

“User-friendly invoicing experience”

Pros

Software is very user-friendly and simple to navigate.

Cons

At times the application freezes while processing quotes or invoices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
Sean B.

Education Management, 101-500 employees

Less than a year

4.0

“flexible workflow”

Pros

Their customer service has been excellent and the system is flexible enough to be developed around what your business actually needs. It also comes with a wide range of fields and features that cover just about everything needed to manage workflow.

Cons

The web browser can be a little slow to load at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8