Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU
Verified User

Small-Business, 1-50 employees

4.0

Thanks to Orderry

Pros

I really like how I can access everything in real-time and how quickly orders are processed. It makes everything so much smoother.

Cons

Sometimes the updates reorganize things a bit too much and it feels like I need to learn new things every time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JM
Joh M.

Small-Business, 1-50 employees

5.0

Couldn't ask for anything better!

Pros

The ease of use is amazing! It's so much better than other products I've tried in the past.

Cons

Honestly, there's not much we don't like. We really enjoy using it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified User

Small-Business, 1-50 employees

5.0

Syncs up nicely with Xero

Pros

I absolutely love the integration with Xero. Once you set it up the way your business needs it, Orderry just works really well.

Cons

I wish we could put more than one work order for a customer. Right now, we have to create two separate work orders for the same job or create an invoice, which seems unnecessary when you can just do it from a work order.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JO
Josue O.

Small-Business, 1-50 employees

4.0

Really happy with how the software

Pros

The integration is super easy to handle, the interface is really good and it's simple to understand. plus there's ongoing training and improvements, not to mention the great price and solid technical support.

Cons

The system can definitely keep improving but the good thing is they're constantly working on updates.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

NS
Natalie S.

Small-Business, 1-50 employees

4.0

Simple and flexible system

Pros

What I like the most is how simple and straightforward the system is. Everything is easy to find and it really helps give me clearer data about our services.

Cons

One thing I don't like about Orderry is that it doesn't allow us to import data, like our fleet data which would be super helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

ST
Scott T.

Small-Business, 1-50 employees

4.0

Perfect all-in-one tool

Pros

The integration with other apps like Xero is great, plus the interface is nice and they keep updating things regularly.

Cons

It was a little tricky to get the hang of at first but once you figure it out, it's really great.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

PD
Pedro D.

Small-Business, 1-50 employees

5.0

Lots of customization options for the UI

Pros

The app is super user-friendly and the more I use it, the more I see how much of a helpful tool it is for my business.

Cons

Sometimes the system is a bit slow, which can cause delays when trying to access information. It would be awesome if the interface was a bit more flexible when switching between different sections.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

VU
Verified User

Small-Business, 1-50 employees

5.0

Great tool for launching a new business

Pros

They have such an informative knowledge base with tons of guides. As soon as I signed up, I got immediate support for my business. It's clear they have a lot of experience working with service centers.

Cons

I haven't figured out the tasks section yet but support told me they're going to update it this year. Honestly, I don't use this section much at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ST
Scott T.

Small-Business, 1-50 employees

4.0

Ideal software for SMBs

Pros

It works really well for our industry (IT/electronic repairs) and I love the Xero integration and the CRM. It's been a big help.

Cons

It feels a little overpriced and the site often refreshes when I'm filling in details. also there's no option to send end-of-month statements and the difference between invoicing and work orders is a bit confusing.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7

CL
Chris L.

Small-Business, 1-50 employees

5.0

Affordable and perfect for IT

Pros

I really like the simplicity and customization options with Orderry. We can easily create fields that suit our business needs. plus the app is super convenient and easy to use. The price is low and there's no contract, which is perfect for new businesses like ours.

Cons

I'd love to see the UI design modernized and have the option to customize things like colors. It'd also be awesome to add a feature that shows a list of all open orders maybe on a separate display , that'd be perfect for technician teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9