Service Geeni Reviews

“Simple to navigate and useful”

Pros

Getting around the system is very easy and the screens are laid out in a way that makes navigation simple. It fits the work I do really well and has been helpful for my role.

Cons

There are still quite a few bugs, along with lag and random glitches. That gets frustrating at times and can definitely slow our work down.

“helpful support every time”

Pros

More than just being an excellent product, it really stands out because help is always just a phone call away whenever something needs troubleshooting. The support team is friendly, knowledgeable and capable and I never seem to be stuck waiting on the line for very long which I really appreciate. It really is all about it.

Cons

I'm still having a hard time coming up with anything I don't like about it.

“Strong integration”

Pros

Right from the start the team understood exactly what we needed from the system which made it possible to customize the software closely to our requirements. SG also played a key role in the integration project that linked our existing ERP system with their platform.

Cons

Nothing I disliked. A few parts of the platform could have been adjusted a bit more to match our specific needs but we've been able to suggest those changes through the support process for future development so I really can't complain.

“reliable equipment tracking”

Pros

Being able to schedule and monitor all of our equipment along with our spare parts inventory keeps everything running very efficiently. It's been incredibly valuable for staying on top of all this work.

Cons

At this point, I don't have any complaints, it's meeting our expectations.