Real Estate, 11-50 employees
“Works perfectly for me”
Pros
I really like how well this app works overall. The service quality, pricing and support team are all impressive. Scheduling is smooth and collaborating with my team has become easier. After trying other apps that didn't deliver, I finally found one that meets all my needs quickly and effectively.
Cons
Faced no issues so far. It fits our needs pretty well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 101-500 employees
“Maximize productivity and minimize expenses”
Pros
It really checks all the boxes for me. I can use it easily on my laptop, tablet or phone without any trouble. It gives me everything I need and skips all the unnecessary stuff that usually clutters up other apps. The customer service team is also super responsive and genuinely helpful.
Cons
Don't have any complaints. I honestly wish this app existed years ago! It would've made things so much simpler for me back then.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, N/A employees
“Good value for money”
Pros
This software helps simplify business tasks by automating the work that usually takes a lot of time. For what it offers, the cost is more than fair and worth every penny.
Cons
Can't complain. It offers a lot at a reasonable price.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Airlines/Aviation, N/A employees
“Top-notch phone support”
Pros
My experience with their phone support was excellent. The representative was polite, patient and solved my issue fast without passing me around like other companies do.
Cons
I see no downsides to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, 1-10 employees
“Efficient and simple to handle”
Pros
It is very user-friendly and doesn't overcomplicate things. Everything is right where it should be, making my job much simpler. I like the features too.
Cons
No drawbacks at all!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, 1-10 employees
“Saves time and effort”
Pros
This app has honestly saved me so much time. It's efficient, simple to use and helps me manage my day more productively.
Cons
I am satisfied with it. Wish I had found it earlier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, N/A employees
“Responsive support team”
Pros
I find it very easy to use. It is a comprehensive solution. What I like most is how everything works together including contacts, scheduling, billing and reports. It saves me time and keeps things organized. Whenever I've needed assistance, their team has been there and always resolves issues without delay.
Cons
I've never faced any issues. My experience with it has been great. Its simple to use and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Building Materials, N/A employees
“Checks all boxes”
Pros
I've had a really wonderful experience with ServiceJan Field Service Management. The layout is clean, well-organized and managing field work through it feels natural and stress-free.
Cons
There's nothing about it that bothers me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 11-50 employees
“Complete solution with powerful reporting”
Pros
Feels like it was built by people who understand real business needs. It brings together scheduling, dispatch and live tracking into one solid system. The reporting tools are detailed and it's well-organized interface makes it easy to keep field operations running efficiently.
Cons
I really can't think of anything negative. They keep adding useful updates and while not every feature applies to my business, its nice that I can turn them on or off depending on what fits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 1-10 employees
“Transformed our operations”
Pros
Using this platform completely changed the way I manage my landscaping company. I run a small team of about ten people and before ServiceJan, I didn't realize how big our client list was with over 240 customers! Now I can see every customer's info, their location, schedule and service details from any device. It's made my business way more organized and has helped it grow faster than I expected. I am loving it so far!
Cons
Never had a problem. It's perfect for what it does.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9