SMITIV

SMITIV Reviews

Total 19 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

37%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JF
Jack Ford

Not Specified, 1-10 employees

5.0

“High-quality final product”

Pros

For me it is great that they delivered a polished, high-quality final product.

Cons

Communication during the last stages of the project could have been a bit more consistent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

FA
Fahim Alizai

Not Specified, N/A employees

5.0

“Top-notch app development”

Pros

I'd absolutely recommend them to anyone looking for high-quality app development services.

Cons

Getting progress updates a little more often would make the overall experience even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KC
Kenneth Chua

Not Specified, 11-50 employees

5.0

“High-priority task handling”

Pros

Everything was handled with the highest level of priority and tasks were completed accordingly.

Cons

A few tasks would have gone even better with clearer upfront planning and communication.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

LW
Lanon Wee

Not Specified, 1-10 employees

5.0

“Keeps pace with change”

Pros

It did a really great job of keeping up with changes and even staying ahead by anticipating possible issues before they became problems.

Cons

There were a few times when more communication around changes would have been helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

ST
Sammi Tan

Not Specified, 1-10 employees

4.0

“professional site with easy upkeep”

Pros

They delivered a professional website that's easy to manage.

Cons

A few additional management features would make the site even simpler to maintain.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

MM
Manoharan Mudaliyar

Not Specified, 1-10 employees

5.0

“impressive communication”

Pros

Communication and delivery have been impressive throughout the experience and I really appreciate how well they've handled both.

Cons

Communication could be a bit more consistent at certain stages of the delivery process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

ST
Samuel Teo

Education, 11-50 employees

5.0

“Skilled team with reliable delivery”

Pros

Working with them gave me a sense of confidence because the team was clearly skilled and delivered exactly what they had promised.

Cons

It would be even better to get more frequent updates throughout the process for clearer visibility into the progress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

5.0

“Productive, reliable and knowledgeable tool”

Pros

Throughout the project they've been productive, efficient and punctual and their knowledge and experience are clear from the way they work.

Cons

The overall experience would be even better with a bit more detail included in the project updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JK
Jonathan Khoo

Not Specified, 500+ employees

4.0

“Strong mobile app expertise”

Pros

Our project has benefited a lot from their strong mobile app experience which has added valuable skills to the work we're doing together.

Cons

More frequent updates and regular communication around the mobile app work would make the collaboration even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

5.0

“dedicated team with strong effort”

Pros

It has been a really positive experience for me. They're hardworking, dedicated and clearly put a lot of effort into what they do.

Cons

As the project moves forward there's still a bit of room for more communication along the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Arts, entertainment & music, 1-10 employees

4.0

“Committed support throughout”

Pros

When we came across difficulties they made a real effort to work through them and kept pushing forward instead of stepping away from the challenges.

Cons

A few issues took additional coordination before everything was fully sorted out.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

GT
Gerard Thanaraj

Business services, 1-10 employees

4.0

“Hands-off team that delivers”

Pros

I appreciated that they focused on getting the work done instead of spending time asking unnecessary questions along the way.

Cons

It would still help to have a bit more discussion and a few extra questions at the beginning to make sure every detail is fully covered.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GG
Gracia Goh

Advertising & marketing, 1-10 employees

5.0

“excellent value for the price”

Pros

Considering what we paid the value we received from their work was excellent and made the overall experience worthwhile for us.

Cons

Pricing was great overall although having a bit more flexibility in the package options would make it even better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

RK
Rafel Kabir

Not Specified, 101-500 employees

4.0

“Reliable team with great delivery”

Pros

Strong technical skills have been one of their biggest strengths and I've seen them consistently work to deliver on the commitments they make.

Cons

The process would feel even clearer with more regular updates on technical progress.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

ML
Mohammed Lakha

Advertising & marketing, 11-50 employees

5.0

“easy coding and peace of mind”

Pros

The coding was very detailed and they did an excellent job taking care of every concern we brought up during the project.

Cons

It would be helpful to get a bit more communication throughout the development process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

NVK
Najat Van Kookmutsjes

Not Specified, 1-10 employees

5.0

“Open communication and transparency”

Pros

What stood out to me throughout the workflow was their honesty and the clear way they communicated with us.

Cons

A few project updates and finer details could be shared a bit more often as the work moves forward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CR
CV Raman

Education, 1-10 employees

4.0

“talented customer care team”

Pros

A good mix of cross-functional skills has helped their team adapt quickly whenever our project requirements changed.

Cons

There can be a bit of a delay when resources need to be reassigned after the project needs change.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

CC
Cyril Chia

Retail, 1-10 employees

5.0

“Expectations completely exceeded”

Pros

From what I've seen they set a very high standard for themselves and they honestly managed to go even beyond that.

Cons

Nothing to mention from me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT
Joyce Teh

Retail, 1-10 employees

4.0

“Reliable team and delivery”

Pros

The team stayed responsive throughout and could be counted on to deliver exactly what they promised.

Cons

It would be even better with a bit more proactive communication at a few stages of the process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8