TRUCE Reviews

“A nightmare to use

Pros

There are no benefits to using this app. I definitely would not recommend it.

Cons

This app keeps connecting to the beacons when you are nearby even if you are just sitting still in an office. It locks your phone when you are stationary which seems unnecessary. Also it blocks all notifications so you won't know when you stop. Once I had a fraudulent charge on my credit card which I only found out about through a notification. If the app had been active I would not have known about it in time and would have lost thousands of dollars. So it is great to block calls while driving but it should stop there. If it locks the phone even once while stationary it's a fail.

“They totally failed us

Pros

It worked fine during the years we had access to it but now we are no longer allowed to use it.

Cons

Well it feels weird and not very user friendly to me and I think it could definitely use some improvements.

“Won't let me get calls through Ford SYNC or Bluetooth

Pros

TRUCE does not do what it promised. There have been constant failures in resolving connection issues we were facing.

Cons

I feel like everything needs to be improve

“Bad, Bad, just Bad

Pros

I cannot think of any positive aspects for this app or the device.

Cons

Where do I even begin? It crashes my UI every day, does not always turn on and has permissions to record audio, take videos and edit my contacts. There are so many privacy concerns with this app as it feels like an invasion.

“Pretty nice tool

Pros

The software does exactly what it's supposed to as it blocks phone use while driving and to improve accuracy and reporting, we added the hardware trigger. It works almost too well and I was surprised at how often I reached for my phone while driving, only to be reminded by Cell Control that it is unsafe. This app is really improving our work culture and I would definitely recommend it.

Cons

I do not have many complaints about the software, but one issue is the number of manual steps needed to enable phone access for the app to function properly. Sometimes it requires 7 to 8 steps for it to work. We had to write out detailed instructions for our employees to make sure they installed it correctly.

“Does what it say!!!

Pros

I love that it blocks access to email, texts and the internet while driving helping keep me focused and safe on the road.

Cons

As with any tech some of our team members need to replace their units batteries and will need to plug them in from time to time.

“Manages Driver Device Interaction While Driving

Pros

This solution lets us control how drivers can interact with devices while they are in motion.

Cons

There really arent any major issues with the solution that I noticed

“Has everything but it's pricey

Pros

One thing I like about it is that it can block both phones and laptops. Overall it somewhat serves its purpose by eliminating distractions while driving.

Cons

They discontinued the OBDII product, leaving us stuck with a much more expensive recurring contract. Support took months to fix an issue with repetitive alerts. Also the web portal is frequently updated but feels clunky and it requires constant maintenance. There are other solutions out there that do parts of what it does and they do it better.

“Difficult to handle

Pros

I like the idea behind it but if you don't have a company phone with no other MDM software, it is difficult to manage. There are also multiple steps involved.

Cons

The maintenance process is overly complicated and I noticed that assigning triggers, managing users and sending SMS for acceptance all require too much effort.

“Works fine for me

Pros

It works exactly as it should keeping my drivers from doing anything they should not. Overall it is very effective and reliable.

Cons

Setting it up can be tricky and some of our users encounter bugs. However the issues are usually resolved quickly by support.