Wendes Systems Software Reviews

“Loved it”

Pros

Developers behind this estimating system are still active and providing support. As new plumbing, piping and duct materials become available, the software can be expanded to include those new systems as well.

Cons

Windows 64-bit version of Wenpipe is still in beta testing so there are a few bugs to iron out. They're working through those issues and expect to have it fully sorted out eventually.

“easy to use”

Pros

The platform is really easy to use and the support team is excellent. Gene even jumped in to help me during a Labor Day holiday weekend and the service quality was top-notch.

Cons

No downsides to report... software and service have been consistently strong.

“responsive support”

Pros

Support team has been really helpful and they're always available whenever I have a question. They also explain things clearly and the information they share is genuinely useful. The program itself is easy to run so it doesn't take much effort to get going.

Cons

After being on it for about three months, nothing stands out as a real issue or anything worth calling out.

“highly customizable”

Pros

It's easy to use and customizable enough that you can adapt it for just about any project. The bidding output also feels really accurate, whether I'm working on small jobs or much bigger ones.

Cons

Real-time updates could be better. Also, a few pieces of equipment we rely on for our projects aren't currently included in the software I've come across.

“Excellent tool”

Pros

Ease of use is spot on, the pricing feels like great value and the support team has been outstanding. Gene Kaplan in particular was extremely knowledgeable and even reached back to me on a Sunday morning when I needed help.

Cons

No real complaints, this program is genuinely useful, it's fairly priced and the support has been more than I could ask for. They're very responsive and quick to jump on support calls.

“so good”

Pros

It's been helping us estimate and bid future jobs more accurately. We keep getting reached out by general contractors saying we're among their top bidders which is honestly a great sign for our process.

Cons

I have no real complaints yet. The only thing to note is that you need access to Microsoft Office to use the reports but that isn't a Wendes problem.

“Amazing overall platform”

Pros

Managed to complete more jobs in less time and the pricing plus how the whole setup is organized helped me win more contracts.

Cons

Actually good, i have nothing to report

“features are great”

Pros

The turnaround for getting a bid out is really quick. The spec-driven setup is easy to work with and it's a big plus that there's a lot of the materials already programmed in.

Cons

Could use better pre-assembled options since some parts feel incomplete compared to what's needed. The graphics look outdated and I'm just waiting for the new 64-bit version.

“Great support”

Pros

Really like how easy the program feels and the tech support is genuinely excellent. They guided me through setting up all my pricing and it ended up being a smooth process from start to finish.

Cons

No cons

“you will love it”

Pros

We've been using it for more than 20 years and it's delivered really strong results for us. About a year ago, we noticed we hadn't updated anything in years yet it was still performing well. After upgrading, we gained even more functionality. There is a learning curve though... still, we've been able to onboard around 4-5 employees fairly quickly, roughly within 3-6 months, as long as we provide close training with an experienced estimator.

Cons

Hardware can fail occasionally, while the software itself stays fairly dependable. One thing to keep in mind, the initial setup takes a lot of hands-on effort.

“everything works great”

Pros

This software has been fantastic for pricing mechanical jobs. The interface is easy and the Wendes Systems team provides genuinely strong support. I picked up how to use the program quickly, thanks to the support group that's reachable whenever I need them. The developers also seem to stay on top of improvements because the new updates keep coming and they actually help. We're currently pricing about five jobs per week using WenPipe & WenDuct and our pricing has been consistently 100% right. Overall, it gives the company a clear path to reliable results and success.

Cons

Found no issues at all so far, I've been using it for nearly a year and everything has worked as expected.

“saves so much time”

Pros

Best part of this program has been the customer support. Their technical support team were genuinely helpful during training and they worked with me to design the software to fit the specific needs of my business. After just a few weeks of steady use, we've already cut out countless hours from our estimating process.

Cons

Nothing to complain about so far. Every question or concern I've had has been handled quickly and in a friendly manner.

“excellent overall experience”

Pros

I'm really happy with this software and everything about it feels polished. The workflow makes sense and it does what I need without any hassle. Setup and day-to-day use have been easy and the results have been consistently reliable for my tasks.

Cons

Right now, nothing negative comes to mind, my experience has been smooth and there haven't been any issues that bothered me.

“Solid performance and value”

Pros

Everything feels well put together and it performs reliably for my needs. Setup and day-to-day use didn't leave me wrestling with bugs or surprises and the overall value matches what I expected for a 5-star experience.

Cons

Haven't come across anything negative during my use.

“reliable interface”

Pros

Been using it for a while now and the overall experience feels dependable. The interface is easy so it's simple to get what you need without getting lost and performance stays consistent during regular use.

Cons

A couple of small refinements could make the workflow even smoother but nothing has been severe enough to affect day-to-day use.

“Amazing service and support”

Pros

Customer support was genuinely responsive and helpful throughout. Every question I had was handled quickly and I didn't feel like I was left waiting or guessing. The overall experience felt smooth and dependable from start to finish and the service matched what was promised.

Cons

Nothing negative to report, everything met my expectations.

“Loved the experience overall”

Pros

Everything about the service worked as expected. The process felt easy, the results were consistent and I didn't run into any annoying hiccups. It's the kind of app/service that just does its job without requiring extra effort.

Cons

Did not come across anything negative as of yet!

“outstanding support”

Pros

I've had a really positive experience using this and everything has worked the way I expected. The setup and daily use feel easy and the app keeps things organized without getting in the way. Overall, it's been a solid tool that delivers consistently.

Cons

None worth mentioning, everything I've tried has been smooth and dependable.