
Alvys TMS Reviews
Total 22 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars27%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Leigh Anna
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“Extraordinary exceptional
Pros
We absolutely love Alvys! The TMS is modern, very easy to use and packed with great features. Plus they are always rolling out updates and new features, which means we have to adapt sometimes, but we really appreciate their commitment to innovation and continuous improvement.
Cons
The search feature used to be the best part of it, but now it has become a great disappointment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alanna
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“Great dispatch features but needs better reporting and integration
Pros
The driver interface is clean and simple to use. Our drivers can instantly upload paperwork to their loads, which saves a lot of time for billing. Alvys has also reduced our data entry workload with AI and a team that handles rate con data uploads. Plus the fleet management UI is easy to navigate, but having a mobile friendly version of the website would make it much easier for us to assist drivers after hours or when off-site.
Cons
The reporting system needs improvement. As sme data sets seem to be pulled from different sources, leading to inconsistencies in numbers depending on the report. To make things more confusing, certain data fields are labeled differently across reports, making it harder for us to interpret. Also IFTA reporting has been inaccurate for months and fixes take too long, leaving me sprinting for last-minute workarounds each quarter to avoid late fees and fines for IFTA, KYU and NM. We have also had ongoing issues with data not syncing correctly, whether within different Alvys modules (like fuel to driver pay) or when transferring data from Alvys to QuickBooks. This has caused major problems for our accounting team. Fixes for these issues are generally slow. I reported an IFTA issue on January 2nd but did not get a solution until the 28th, by which time I had already processed most of the data manually just to file our return on time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Varinder
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
“Was easy to learn
Pros
Alvys TMS interface is highly user-friendly which makes it easy for us to learn it with spending minimal time on training.
Cons
There is no option to revise an invoice once it is created. The only choice is to generate a supplement invoice.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
PRATEET
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“Packed with great features
Pros
It has multiple great features such as live dashboards and seamless integrations with top tracking software.
Cons
For more detailed reporting, we would love to see additional customization options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ramanpreet
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“Makes my job stress-free
Pros
Alvys is a great tool for securely handling our paperwork and making sure it gets to the right customer with an automatically updated email address. It also allows us to share multiple invoices at once and automatically selects the correct documents when sending invoices.
Cons
Once an invoice is finalized, the date can't be changed. Also, searching for multiple loads in a single search bar is not possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rahul
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
“Works as promised
Pros
It is the best for logistics billing as it generates invoices with all the required documents and automatically saves them for future use. Plus, exporting reports features makes it much easier for us to track and monitor data.
Cons
Well the system doesn't let us search for multiple loads at the same time, and there is no option to bill for past dates.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Honey
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
“It is the best trucking software out there
Pros
Not only is its interface clean but well-organized and easy to understand, which allows all our team members to use it without any hassle.
Cons
No complaints at all. I absolutely love it and the best thing about it is that it is making great improvements every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chirayu
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
“A must-have for trucking companies
Pros
What I like most about Alvys TMS is its layout. It is simple, well-designed and easy to navigate.
Cons
There is really nothing that I dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harmandeep
Accounting, 500+ employees
Less than a year
“It's a complete product
Pros
It has everything we were looking for from reporting and invoicing to payroll.
Cons
One issue is that the dashboard and customer revenue numbers do not match, which makes me dislike Alvys at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Satyam
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“Definitely worth the investment
Pros
Alvys TMS has some amazing features. Plus it makes data management fairly easy, has a user-friendly interface and the customer support team is excellent. As they are always available whenever we need. Plus, it integrates smoothly with other software.
Cons
The system crashes often and has glitches that slow down our productivity. Plus the user interface feels clunky and is difficult to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Amandeep
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“solid app
Pros
Really like for its easy to use interface, wide range of features, real-time shipment tracking, smooth integrations and powerful reporting tools. Plus it helps our business streamline logistics, increase efficiency and improve the customer experience.
Cons
Alvys reporting features aren't detailed or customizable enough for users like us who need in-depth data analysis.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mridhul
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“Needs serious updates
Pros
I find it user-friendly and easy to learn, even for beginners.
Cons
The response time for requests is too slow.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
4
Functionality
4
Michelle
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“Reliable one!
Pros
The website makes it easy for us to track loads with drivers, handle paperwork and generate invoices smoothly.
Cons
I feel like a search button at the top of the page would be helpful instead of having to go into the search area every time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shubam
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“Has streamlined our operations
Pros
Alvys TMS is the best and I am very happy with our choice. It simplifies my work by consolidating multiple tasks into one platform. The automation features have helped me manage jobs more efficiently, cut costs and reduce manual work. The Driver Mobile App is also fantastic, and the third-party integrations and AI automation are a huge plus. What I love most is how easy it was to get started as no long-term commitments, just a simple and user-friendly experience.
Cons
There are a few areas where I feel like improvement is needed. Such as settlement results are inaccurate, deduction reports are unclear and tracking drivers using their company ID is not possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Meenakshi
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
“Good, but improvements are needed
Pros
Well I find it easy to use, especially from a billing perspective. Entering rates and uploading images is also not a difficult task anymore, and the AI-powered document recognition is a great feature. The shortcuts are helpful, and pulling billing reports is also quick and easy.
Cons
Navigating through the software is not as easy as I expected. For example, after creating a filtered view and opening a load, going back does not return me to the same view.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Parijat
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
“Packed with some amazing features
Pros
It is user-friendly as I was able to use it without any trouble. Also it makes accessing different features quick and easy. The totals row at the end of each data table is a great tool for decision-making. Plus, there are a number of integrations and APIs available which makes my job even more simple. Last but not least, their customer support team is fantastic too. They are always active, responsive and helpful with any issues.
Cons
As my business has grown and data has increased, the software has been taking longer to load pages. Also some things are hard to find, like pulling a driver report for a month and seeing processed settlements and loads within that period. Moroever ticket resolution takes too long.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Pradeep
Accounting, 11-50 employees
Less than a year
“Our trusted partner!
Pros
Alvys TMS stands out to me for its ease of use, automation, real-time tracking and excellent customer support.
Cons
I wish there was an option available to download customized data. For now it is not available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Pardeep
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“A great all-in-one TMS solution
Pros
It has solved the efficiency issues we were facing with our previous TMS, eventually allowing us to run our operations much smoother.
Cons
It feels like a type of restriction to me that only a limited amount of data can be downloaded. Plus, the navigating driver information is also way too complicated.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kane
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“A leading software in the market
Pros
Alvys TMS has so many great things that we like about it. Like it is easy to use, loaded with helpful reports and designed well with a user-friendly interface.
Cons
One major con I have noticed is that downloading large amounts of data isn't possible.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Varinderjit
Logistics and Supply Chain, 51-100 employees
Less than 6 months
“Some key areas need improvement
Pros
I love its design as it is clean and user friendly. Plus finding what we need is quick and simple. And it even allows easy access to all important reports.
Cons
I would love to have better visual representation of reports and data insights.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10