Total 22 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

27%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LA

Leigh Anna

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0
January 2025

Extraordinary exceptional

Pros

We absolutely love Alvys! The TMS is modern, very easy to use and packed with great features. Plus they are always rolling out updates and new features, which means we have to adapt sometimes, but we really appreciate their commitment to innovation and continuous improvement.

Cons

The search feature used to be the best part of it, but now it has become a great disappointment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Alanna

Transportation/Trucking/Railroad, 51-100 employees

More than a year

4.0
January 2025

Great dispatch features but needs better reporting and integration

Pros

The driver interface is clean and simple to use. Our drivers can instantly upload paperwork to their loads, which saves a lot of time for billing. Alvys has also reduced our data entry workload with AI and a team that handles rate con data uploads. Plus the fleet management UI is easy to navigate, but having a mobile friendly version of the website would make it much easier for us to assist drivers after hours or when off-site.

Cons

The reporting system needs improvement. As sme data sets seem to be pulled from different sources, leading to inconsistencies in numbers depending on the report. To make things more confusing, certain data fields are labeled differently across reports, making it harder for us to interpret. Also IFTA reporting has been inaccurate for months and fixes take too long, leaving me sprinting for last-minute workarounds each quarter to avoid late fees and fines for IFTA, KYU and NM. We have also had ongoing issues with data not syncing correctly, whether within different Alvys modules (like fuel to driver pay) or when transferring data from Alvys to QuickBooks. This has caused major problems for our accounting team. Fixes for these issues are generally slow. I reported an IFTA issue on January 2nd but did not get a solution until the 28th, by which time I had already processed most of the data manually just to file our return on time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

V

Varinder

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

4.0
January 2025

Was easy to learn

Pros

Alvys TMS interface is highly user-friendly which makes it easy for us to learn it with spending minimal time on training.

Cons

There is no option to revise an invoice once it is created. The only choice is to generate a supplement invoice.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

P

PRATEET

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

4.0
January 2025

Packed with great features

Pros

It has multiple great features such as live dashboards and seamless integrations with top tracking software.

Cons

For more detailed reporting, we would love to see additional customization options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Ramanpreet

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
January 2025

Makes my job stress-free

Pros

Alvys is a great tool for securely handling our paperwork and making sure it gets to the right customer with an automatically updated email address. It also allows us to share multiple invoices at once and automatically selects the correct documents when sending invoices.

Cons

Once an invoice is finalized, the date can't be changed. Also, searching for multiple loads in a single search bar is not possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Rahul

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

5.0
January 2025

Works as promised

Pros

It is the best for logistics billing as it generates invoices with all the required documents and automatically saves them for future use. Plus, exporting reports features makes it much easier for us to track and monitor data.

Cons

Well the system doesn't let us search for multiple loads at the same time, and there is no option to bill for past dates.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

H

Honey

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

5.0
January 2025

It is the best trucking software out there

Pros

Not only is its interface clean but well-organized and easy to understand, which allows all our team members to use it without any hassle.

Cons

No complaints at all. I absolutely love it and the best thing about it is that it is making great improvements every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chirayu

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

5.0
January 2025

A must-have for trucking companies

Pros

What I like most about Alvys TMS is its layout. It is simple, well-designed and easy to navigate.

Cons

There is really nothing that I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Harmandeep

Accounting, 500+ employees

Less than a year

5.0
January 2025

It's a complete product

Pros

It has everything we were looking for from reporting and invoicing to payroll.

Cons

One issue is that the dashboard and customer revenue numbers do not match, which makes me dislike Alvys at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Satyam

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0
January 2025

Definitely worth the investment

Pros

Alvys TMS has some amazing features. Plus it makes data management fairly easy, has a user-friendly interface and the customer support team is excellent. As they are always available whenever we need. Plus, it integrates smoothly with other software.

Cons

The system crashes often and has glitches that slow down our productivity. Plus the user interface feels clunky and is difficult to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Amandeep

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

4.0
January 2025

solid app

Pros

Really like for its easy to use interface, wide range of features, real-time shipment tracking, smooth integrations and powerful reporting tools. Plus it helps our business streamline logistics, increase efficiency and improve the customer experience.

Cons

Alvys reporting features aren't detailed or customizable enough for users like us who need in-depth data analysis.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Mridhul

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

3.0
January 2025

Needs serious updates

Pros

I find it user-friendly and easy to learn, even for beginners.

Cons

The response time for requests is too slow.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

4

Functionality

4

M

Michelle

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0
January 2025

Reliable one!

Pros

The website makes it easy for us to track loads with drivers, handle paperwork and generate invoices smoothly.

Cons

I feel like a search button at the top of the page would be helpful instead of having to go into the search area every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shubam

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
January 2025

Has streamlined our operations

Pros

Alvys TMS is the best and I am very happy with our choice. It simplifies my work by consolidating multiple tasks into one platform. The automation features have helped me manage jobs more efficiently, cut costs and reduce manual work. The Driver Mobile App is also fantastic, and the third-party integrations and AI automation are a huge plus. What I love most is how easy it was to get started as no long-term commitments, just a simple and user-friendly experience.

Cons

There are a few areas where I feel like improvement is needed. Such as settlement results are inaccurate, deduction reports are unclear and tracking drivers using their company ID is not possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Meenakshi

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

4.0
January 2025

Good, but improvements are needed

Pros

Well I find it easy to use, especially from a billing perspective. Entering rates and uploading images is also not a difficult task anymore, and the AI-powered document recognition is a great feature. The shortcuts are helpful, and pulling billing reports is also quick and easy.

Cons

Navigating through the software is not as easy as I expected. For example, after creating a filtered view and opening a load, going back does not return me to the same view.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

P

Parijat

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

4.0
January 2025

Packed with some amazing features

Pros

It is user-friendly as I was able to use it without any trouble. Also it makes accessing different features quick and easy. The totals row at the end of each data table is a great tool for decision-making. Plus, there are a number of integrations and APIs available which makes my job even more simple. Last but not least, their customer support team is fantastic too. They are always active, responsive and helpful with any issues.

Cons

As my business has grown and data has increased, the software has been taking longer to load pages. Also some things are hard to find, like pulling a driver report for a month and seeing processed settlements and loads within that period. Moroever ticket resolution takes too long.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

P

Pradeep

Accounting, 11-50 employees

Less than a year

5.0
January 2025

Our trusted partner!

Pros

Alvys TMS stands out to me for its ease of use, automation, real-time tracking and excellent customer support.

Cons

I wish there was an option available to download customized data. For now it is not available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

P

Pardeep

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
January 2025

A great all-in-one TMS solution

Pros

It has solved the efficiency issues we were facing with our previous TMS, eventually allowing us to run our operations much smoother.

Cons

It feels like a type of restriction to me that only a limited amount of data can be downloaded. Plus, the navigating driver information is also way too complicated.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

K

Kane

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
January 2025

A leading software in the market

Pros

Alvys TMS has so many great things that we like about it. Like it is easy to use, loaded with helpful reports and designed well with a user-friendly interface.

Cons

One major con I have noticed is that downloading large amounts of data isn't possible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

V

Varinderjit

Logistics and Supply Chain, 51-100 employees

Less than 6 months

5.0
January 2025

Some key areas need improvement

Pros

I love its design as it is clean and user friendly. Plus finding what we need is quick and simple. And it even allows easy access to all important reports.

Cons

I would love to have better visual representation of reports and data insights.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10