Collins T.
Not Specified, N/A employees
“Precise fleet data tracking”
Pros
A proven track record in fleet-related accuracy and reliability has made this software a dependable choice for us.
Cons
This tool also has great security controls in place so disruptions have not been an issue for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Seren R.
Not Specified, N/A employees
“Profit-focused fleet management”
Pros
The focus on helping every fleet run successfully while keeping profitability in mind really stands out to me.
Cons
It is built to capture and manage all fleet-related processes in one dedicated system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marko S.
Not Specified, N/A employees
“Dependable vehicle maintenance”
Pros
Managing repairs and maintenance across our entire truck fleet is much easier with this software. It has the functions we need and works very well for this purpose.
Cons
Some of the more advanced features are not that easy to understand at first. Also, depending on how your company's network is configured, you might run into problems when trying to connect remotely for the first time.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Tiffany O.
Not Specified, N/A employees
“Effective management”
Pros
Preventative maintenance and repair orders are easy to keep up with and the support team has been excellent whenever we need assistance. I also like having one place to store important numbers for each unit, add notes about past repairs and create daily reports which has been very helpful for our team.
Cons
At times, changing employee permissions can be hard to figure out. Because of that there are moments when staff members do not have the access they need to make updates when necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Andrea F.
Not Specified, N/A employees
“feasible inspection tracking”
Pros
Inspections and repairs for both heavy equipment and trucks are much easier to manage with this system. I really like how well it keeps track of everything and the interface is easy to use.
Cons
I honestly do not have any real complaints about it but if I could change one thing, I would make the reports a little more user-friendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
ALEX T.
Not Specified, N/A employees
“Dependable parts and work orders”
Pros
Managing parts is much easier with this system and the work order features have been very helpful. It also works with PeopleNet and I can contact customer service whenever I need help.
Cons
None so far in my opinion.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Julia B.
Not Specified, N/A employees
“Adaptable departmental fit”
Pros
Across our multiple divisions and departments, this software gives each team the flexibility to manage its work on the same platform while still keeping everything aligned where it needs to be.
Cons
The security is strong but it can take some digging to figure out which permissions are assigned to each employee or group.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sandy C.
Not Specified, N/A employees
“Quick learning curve”
Pros
From the start, it was easy to learn and easy to use.
Cons
Can't think of any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beverly L.
Not Specified, N/A employees
“easy fleet analytics”
Pros
Right from the initial setup, this program has been easy to configure and easy to move through. Compared with the other fleet safety software options I reviewed, this one gives us the flexibility to enter the information we need and analyze the data in a way that matches our requirements.
Cons
At this point, I do not have any complaints. I hope that continues as we keep using the product.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Grant W.
Not Specified, N/A employees
“Impactful daily reporting”
Pros
What keeps impressing me most is how strong the daily reporting is across the board. Preventive maintenance and inventory reorder features are outstanding and it's very easy to update equipment data or specifications while entering daily information like work orders. The support team is the best I've worked with and the annual it Users convention is a great opportunity to connect with other it System users while also seeing the latest software updates introduced each year.
Cons
The only drawback is that offsite training can be expensive when a new user needs onboarding although the training itself is extremely thorough and top quality.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Brent C.
Not Specified, N/A employees
“Scalable maintenance insights”
Pros
Across our company, this tool gives us the ability to closely review repair orders through custom reports and filter units based on the warranties that currently apply. It also helps us manage inventory efficiently through the repair order function which supports keeping our fleet at the highest quality while gathering useful data for future reporting. On top of that, it plays a key role in handling all scheduled maintenance effectively, offers strong inventory and warranty tracking tools and supports the business with reporting overall. As our family business continues to grow, we expect to rely on this system even more to help us reach our goal of maintenance excellence.
Cons
Everything has been flawless so far. It's exactly what I needed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Raymond C.
Not Specified, N/A employees
“Essential mission partner”
Pros
For over 25 years, Greater Lynn Senior Services, a nonprofit human services agency, has provided essential paratransit and other consumer-focused supports throughout Greater Boston and the North Shore. Our work helps older adults and people with disabilities stay active, safe and independent in their communities while maintaining their dignity. With a fleet of more than 300 vehicles, we see it as an important partner in supporting that mission every day.
Cons
During my time using it, I haven't run into any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Douglas B.
Not Specified, N/A employees
“Mechanic-friendly interface”
Pros
Even with very limited computer experience, this system is easy to use. Mechanics can be taught how to work with it in a short amount of time and the vendor has been very helpful and supportive throughout.
Cons
Honestly, I have not come across anything I dislike about either the product or the vendor.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Stefan S.
Not Specified, N/A employees
“Data-backed decision making”
Pros
Having great, relevant data available has helped us make better decisions. The software is user-friendly for everyone on our team, including technicians, supervisors and administrators. The reporting tools are especially helpful because we can modify reports, save them based on selected criteria and even schedule them to run automatically. We rely on several automated reports to stay on top of PM schedules and vehicle assignments. Technical support has also been excellent and the pricing is flexible depending on what you need the software to handle.
Cons
Interface could definitely use an update. Other than that, all of our interactions with the vendor have been positive and they have always been honest and easy in every dealing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9