Total 3 reviews

1.3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

0%

2

Stars

33%

1

Stars

67%

Satisfaction score

Ease of use

4

Value for money

3

Customer Support

4

Functionality

2

JW

Jeff W.

Oil & Energy, 11-50 employees

Less than 6 months

1.0
March 2020

Fails to do the job

Pros

Nothing about this met our expectations, neither the features nor the support.

Cons

As I mentioned before, I did not like anything about his software. It was a huge disappointment.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CPO

C. Pierre O.

Events Services, 1-10 employees

Less than 6 months

1.0
May 2019

Disappointing experience

Pros

The idea of tracking my equipment and vehicles sounded great, but it sadly did not quite deliver as we expected.

Cons

Trackers keep breaking way too often, way more than I expected. In short they don't work the way the sales team described, and on top of that, Automile keeps changing tracking settings without letting users know.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

2

GP

Gary P.

Retail, 500+ employees

Less than 6 months

2.0
February 2019

Misleading marketing tactics

Pros

Automile app was easy to use and the setup process was quite simple too. Plus they also offer free trial which I quite like.

Cons

The cost is one thing, but the real issue is tracking a vehicle in an emergency. If the device gets unplugged, I feel like it should have a built-in battery backup so it can still send its location. One of the main features is supposed to be GPS tracking, but the moment it's disconnected, it completely loses its ability to help find a stolen vehicle.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

3