DataDocks

DataDocks Reviews

Total 7 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BB
Bryan B.

Mid-Market, N/A employees

5.0

“Adaptable scheduling”

Pros

This tool gives us a lot of flexibility with notes, tabs, tags and other settings. We can set up appointments around the way our business actually operates. When something isn't working properly, a quick email or phone call usually gets us back on track quickly, thanks to their team.

Cons

To be honest the only real drawback on our side is that we have not stayed current with the technology. It can do far more than what we are using today and I wish we were making better use of everything it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DI
Dean I.

Small-Business, N/A employees

4.0

“Effortless AI assistance”

Pros

It has been incredibly simple to use and the AI assistant Kyle makes everything even more manageable. The support and service team has been exceptional, always available, genuinely friendly and very helpful whenever needed. Kris Jags has been outstanding as well. Even the initial setup felt unbelievably easy.

Cons

Everything is great and nothing to mention from my side.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A
Anonymous

Small-Business, N/A employees

3.0

“Useful booking rules with API limits”

Pros

Setting up customer rules and automatic appointment booking helps reduce both costs and coordination effort. The report exports are also very useful when it comes to analysis.

Cons

Even though the product promotes itself as offering convenient integration the API options are fairly limited for logistics software. That makes it harder to use as a plug-in within a larger existing ecosystem or platform.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

SC
Sudhan C.

Small-Business, N/A employees

5.0

“Complete logistics solution”

Pros

This app delivers an excellent end-to-end logistics solution and is very customer-friendly. I really loved using it.

Cons

No issues yet. If I come across anything later, I'll definitely share it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SMRM
Shaikh Mohd Rizwan M.

Apparel & Fashion, N/A employees

4.0

“Quick job applications”

Pros

Applying for available job openings is easy and convenient.

Cons

Listed skills and responsibilities could be clearer and better aligned with the roles.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SB
Sunil B.

Enterprise, N/A employees

4.0

“Reduced dock delays”

Pros

Customer booking feature lets clients schedule dock deliveries on their own and it has been excellent for reducing unnecessary labor and lowering costs.

Cons

I've really been happy with it and haven't run into any limitations at this point.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7

RS
Raju S.

Enterprise, N/A employees

5.0

“Effortless scheduling process”

Pros

It has been my preferred logistics software because scheduling appointments is incredibly simple. The different appointment booking levels work exceptionally well and the customer support team is always proactive, responsive and truly outstanding.

Cons

Nothing negative but praise for this tool. From setting appointments to tracking them the whole process is clear and easy to manage and I honestly have not come across any downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10