Descartes Fleet Management

Descartes Fleet Management Reviews

Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

0%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MA
Mike A.

Not Specified, N/A employees

5.0

“Clear integration guidance”

Pros

This product has been excellent to work with. It gives a clear picture of what needs to be done and the best way to approach it. It also integrates well with existing systems and the team is very supportive and easy to work with throughout the process.

Cons

It is a great system with very few drawbacks and it is easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AB
Andrew B.

Not Specified, N/A employees

5.0

“Reliable route updates”

Pros

Getting started with Descartes felt refreshingly simple and it didn't take long to learn how everything worked. One of the biggest advantages was how well it dealt with last-minute changes. We could adjust routes on the go without throwing the whole plan off which saved a lot of time and hassle. The ETA updates and customer notifications were also very accurate and that noticeably reduced the number of "where's my delivery?" calls we had to handle.

Cons

The part I liked least was the initial setup since it took a while to configure everything exactly the way we needed. Even so the Descartes team was very supportive during the whole process and their help made the implementation much easier to manage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LC
Luis C.

Not Specified, N/A employees

5.0

“Dependable daily workflow”

Pros

Using it every day has been very easy. The interface is clean and user-friendly and it consistently gets the job done without any issues.

Cons

At this point, I have nothing negative to point out because everything is working really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WB
William B.

Not Specified, N/A employees

3.0

“Should have simpler routing requests...”

Pros

In my opinion it has a clean, appealing look and it does what it's supposed to do.

Cons

Submitting a routing request takes too much unnecessary data entry. It would be much better to have a way to save repeated information instead of entering it every time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

5