
Driveroo Fleet Reviews
Total 12 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Seren
Insurance, 11-50 employees
Less than a year
“Delivers the best services
Pros
Driveroo Fleet has a great GPS tracking system that really works well.
Cons
One thing it lacks is a proper live chat feature for real time engagement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
John
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
“Excellent - I recommend it!
Pros
The app is quite user friendly and packed with amazing features. Plus the customer service and support are simply the best.
Cons
I really cannot think of anything bad as everything about it is pretty good.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Marcus
Warehousing, 51-100 employees
Less than a year
“Great software
Pros
Driveroo app is really easy to use and it helps us keep track of damages. It even take care of preventative maintenance.
Cons
Nothing seems to be missing at all. I honestly think the app is great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josue
Automotive, 51-100 employees
Less than a year
“We love it
Pros
Our team loves how simple it is to work with it every day.
Cons
So far, everything is been running well which means I have no dislikes to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Package/Freight Delivery, 51-100 employees
More than a year
“Has so many amazing things
Pros
It has many good things. It helps in vehicle inspection and even provides accident reports. Also the customer support is fantastic.
Cons
I would like it even more if it allows us to see a side by side comparison that shows which vehicles are in and out of service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Davey
Construction, 11-50 employees
Less than 6 months
“Helps us work efficiently
Pros
We mostly use it for our pre and post trip inspections but the maintenance scheduling, accident reporting and work order tools have proven quite helpful for us too.
Cons
There is nothing that I do not like.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sarah
Logistics and Supply Chain, 51-100 employees
More than a year
“Amazing product backed by exceptional customer service
Pros
To me Driveroo software is perfect for handling a busy fleet with lots of changing vehicles and many drivers. It is easy for both drivers and dispatchers to use and it always gives me the info I need about each vehicle. Also the customer service is the best I have ever experienced as whenever there is an issue, I get updates right away via email and phone and fixes happen quite quick. I would say the communication is totally 5 star.
Cons
I just wish I could upload videos for each vehicle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nathaniel
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“A remarkable solution for all fleet management issues
Pros
I love that we have custom graphics and processes customized to our fleet for inspections. Also it is quite basic and easy to use. Also Driveroo made the setup a simple task for us and they keep checking in to make sure we're happy. We could not be more happy!
Cons
Well I cannot really say anything negative, except I wish the Android integration were a bit better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Srivas
Logistics and Supply Chain, 101-500 employees
Less than a year
“Excellent and simple software
Pros
We use Driveroo for DVIR and asset management, and we also use it to dispatch our couriers. It helps us gather important info like the equipment they use, their routes, gas reports and any accidents. Also it has been really useful for storing records and making sure our couriers are always in safe vehicles.
Cons
There is not much we dislike about it. It is user-friendly and does not require a lot of training to get started.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Brad
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“I am very satisfied with it!
Pros
I really like the fleet maintenance features along with the driver tools like fuel reporting and inspections.
Cons
I have nothing specific to mention that I really dislike about this software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ali
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“What makes it worth it?
Pros
Driveroo software's inspection portal is quite helpful because it shows exactly where, when and what damage or issues are with the fleet and who's responsible. Plus being able to see the full history of inspections in the app is beneficial too. Another great thing about it is how helpful the software team is as their turnaround time for customizations is outstanding.
Cons
Everything is good except the app's layout. It is a bit bland. I think a few more colors and graphs would be a welcome change.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Justin
Construction, 51-100 employees
Less than a year
“Big fan of driveroo
Pros
I appreciate how easy it is for field workers to download and use the app on their phones. It is really simple to navigate when they need to report equipment issues.
Cons
Occasionally, updates change the layout and make it a bit difficult to use. However the good thing is that one quick email from us to customer support fixes it right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9