Total 7 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

C

Collins

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2024

Reliable features make it a great pick

Pros

Fleetio is quite helpful when it comes to managing transportation and fleet navigation. It basically takes care of our whole process and allows ut to keep things running smoothly.

Cons

It is a great tool and we have no complaints to mention here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Harley

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

5.0
October 2024

Reasons it is worth considering

Pros

It is been great for keeping track of any issues with our trucks. Plus, it really helps make sure all our drivers are actually doing their pre trip inspections.

Cons

Our mechanic never checks Fleetio, so we still have to tell him about truck issues. But honestly, that's on us, not their problem.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Shaq

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0
June 2024

The future of fleet management

Pros

Once Fleetio is all set up, it is awesome to use. It does almost everything we need and I love how they're always adding new features and making improvements.

Cons

Setting it up was nothing less than a nightmare. It is quite technical and complex, which made installation a real challenge.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

4

Functionality

8

M

Max

Transportation/Trucking/Railroad, 11-50 employees

More than a year

5.0
February 2024

Top app for fleet upkeep

Pros

It is simple and easy to use. I really like that we can add custom fields wherever we need them as it makes tracking stuff so much easier.

Cons

No complaints here. Anytime we had a question, the support team was super quick to respond.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elizabeth

Consumer Services, 11-50 employees

Less than 6 months

5.0
December 2023

Cannot imagine working without it

Pros

Fleetio turned out to be way better than we expected. The onboarding team was incredible. they were really particularand way better than any other onboarding experience I've had. Our initial meetings with the sales team were quite helpful. It did not feel like they were just trying to sell us the software but more like they genuinely believed it could help our company. The step by step onboarding schedule made everything feel manageable and set us up to get the most out of the software. I highly, highly recommend it!

Cons

No downsides at all. We have loved Fleetio from day one. The software is solid and their team has been great to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristina

Environmental Services, 11-50 employees

Less than 6 months

5.0
October 2023

One of the best for fleet maintenance

Pros

I love how easy it is to enter vehicle and maintenance info. It is also awesome that we can store all our vehicle documents like registration, insurance and bills of sale that too in one place. Anyone on our team who needs access can get to it, which beats using Dropbox, SharePoint or Google Docs. For fleet management, it has been fantastic for tracking maintenance intervals and just takes all the guesswork out of it.

Cons

I have not had any issues with Fleetio so far. The only thing you need to do is make sure you enter the service schedule and current mileage in the right order. I messed it up at first and it showed the vehicle didn't need maintenance for another 7,500 miles instead of counting from the last service. Once I got it right, everything worked perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Government Administration, 500+ employees

Less than 6 months

4.0
September 2023

A modern and updated system

Pros

We switched from a fleet management software that was starting to feel outdated. But after moving to Fleetio, we realized our old system was even more behind than we thought. The integration with our GPS system has been a game changer. I also love how easy it is to create a write-up on the phone, track the repair process and communicate once it is done. It just makes everything flow so much better.

Cons

The ordering and tracking of parts could be better. It really needs recommended reorder levels. Also, I feel like barcode scanning should work on laptops not just phones. A part number cross-reference would be great too so we can check if we already have the same part under a different number.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8