Total 19 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

21%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Maria

Farming, 51-100 employees

Less than a year

5.0
October 2024

Fleet safety made easy

Pros

Being able to see our entire fleet's trip history makes a huge difference in keeping our drivers safe.

Cons

I wish there was a dash cam option available to view collisions as they happen, but sadly that is not an option right now.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

10

J

JERMAN

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
September 2019

Works fine but is lacking key features

Pros

Once we get the hang of it, FleetLocate software has become pretty simple to use.

Cons

The GPS accuracy is decent, but it is not 100% spot-on, I would say for now it is probably around 90%.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Damon

Facilities Services, 11-50 employees

More than a year

5.0
September 2019

Has helped us improve our services

Pros

It allows us to track and assist our drivers in real time, which has really helped improve our service.

Cons

At times it slows down a bit, but it's not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

teri

Transportation/Trucking/Railroad, 51-100 employees

More than a year

3.0
August 2019

Decent but needs improvements

Pros

The map is easy to read, which makes it so simple for me to have a look at my drivers whenever needed.

Cons

It would be great to have an option to find a unit on the map and also see nearby repair shops in the same view.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

6

Functionality

6

M

Mark

Retail, 11-50 employees

Less than a year

5.0
July 2019

GPS tracking at its best

Pros

FleetLocate software is highly intuitive as I did not have to look for any help when figuring things out.

Cons

Some of the reports are a bit confusing. I had to call tech support to get them set up properly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Matt

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0
July 2019

Simple setup and saves money

Pros

The portal is simple and with it setting it up vehicles, geofences and mileage reports is also easy.

Cons

No major complaint to share at the moment, but I feel like having scheduled, repeating reports would be a great addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julian

Utilities, 11-50 employees

More than a year

5.0
July 2019

It has become our work partner!

Pros

We have been using it for over the years and we have kept finding new ways it helps with our daily operations. At first, we just got it to track our vehicle assets but now it does so much more. It helps our analysts guide techs to job sites, assists in accident investigations and even helps with routing drivers when needed. We also use it for our driver safety program and to track our techs productivity and efficiency.

Cons

We could have taken advantage of more features earlier if we had scheduled an official training session for everyone when we first got it. However this is not a software fault but ours

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Billie

Consumer Services, 1-10 employees

Less than a year

4.0
July 2019

Excellent tool for tracking

Pros

Being able to check where my technicians are at any time of the day is proven highly beneficial.

Cons

The system goes down more often than I'd like. Also at times we stop getting alerts and occasionally, vehicle tracking just stops.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

L

Lorri

Construction, 11-50 employees

More than a year

4.0
July 2019

Quite impressed with it!

Pros

Not only is it easy to customize but it offers a lot of reports to choose from, all at a great price.

Cons

Not sure if it is a software issue, but sometimes FleetLocate cannot pinpoint exactly where our trucks are. It will only show the street name and city or just the city itself.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

R

Randy

Banking, 11-50 employees

Free Trial

5.0
July 2019

User-friendly experience

Pros

FleetLocate software is easy to use and allows me to track my assets with an ease.

Cons

Have not run into any issues yet, but I am not using it for anything too complex, so maybe that is why.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Wholesale, 51-100 employees

Less than a year

5.0
July 2019

Completely happy with it

Pros

Works great on both desktop and phone. The best thing about it is that it provided us a quick return on investment.

Cons

I feel like it would be really helpful to have a weather overlay instead of switching between programs just to check conditions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Sandra

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0
July 2019

Fleet tracking made easy

Pros

It is user-friendly and the price fits perfectly within my budget.

Cons

No complaints at all as everything has been working well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeremy

Facilities Services, 11-50 employees

More than a year

4.0
July 2019

Works well and gets the job done

Pros

FleetLocate is highly customizable. Also I can give specific access to different team members as needed.

Cons

There are many things I have noticed. Like speed alerts are not always accurate. Also they at times show the wrong speed limit for a road. Positioning jumps around or drops out occasionally, and real-time tracking is hit or miss. It is also frustrating that a free app can track a phone constantly, but this paid service only updates every few minutes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Juan

Hospitality, 1-10 employees

More than a year

5.0
July 2019

Packed with the best features

Pros

It has plenty of great features which make my job simple and is easy to use.

Cons

I had to call support to learn how to use it, but once I learned, nothing seems complex anymore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Candace

Construction, 11-50 employees

More than a year

5.0
July 2019

No need to look for another fleet tracker

Pros

The 15-second tracking is highly helpful, especially when our driver gets lost or a customer calls asking for an ETA. Another great feature is the ability to reroute drivers when traffic is backed up. Sending messages through the tablets for their next job makes everything run smoothly. The HOS feature is great and the tablets are also user-friendly. Our drivers picked up on the system with minimal training. Plus the alerts are another big plus, and they have been really useful for training and improving driver safety and habits.

Cons

Some of the report formats are not very user-friendly, and they don't always give the info I need. Also, the PTO On/Off feature never seemed to be set up correctly. Other than that, the program is great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Transportation/Trucking/Railroad, 101-500 employees

More than a year

4.0
July 2019

Reliable one!

Pros

The geofencing, reporting and overall functionality make it a solid tool. I simply like it.

Cons

The system runs a bit slow, which frustrates me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

D

David

Transportation/Trucking/Railroad, 51-100 employees

More than a year

3.0
July 2019

Affordable yet high-quality

Pros

FleetLocate best feature is asset tracking with 3 second updates. It helps our dispatchers guide lost drivers block by block. The live traffic updates on major roads are also a huge advantage, allowing our drivers to avoid delays and keep shipments on time.

Cons

Tracking for tractors and trailers is in separate windows, so we have to switch between screens to see which trailer a driver is using. Plus, trailer tracking updates only every 15 minutes, while tractor tracking updates every 3 seconds.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

6

J

Justin

Translation and Localization, 101-500 employees

More than a year

5.0
July 2019

Has everything we were looking for!

Pros

Everything is open, easy to find and simple to navigate. Also it is among one of the few platforms, I have come across, that really does not need much explaining or training. Updating alerts and reports is also quick and easy.

Cons

More space for notes in the maintenance section would be helpful, I think. Also, having a better way to send information to drivers would make dispatching easier something like their shift app, but just for dispatch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elena

Consumer Services, 11-50 employees

More than a year

5.0
January 2019

It's worth the cost!

Pros

Keeping track of our fleet has never been this easy. The real-time alerts let us know exactly where each vehicle is, and it is also very helpful when customers debate whether we were at a site on a specific date.

Cons

The biggest downside is that data is only stored for six months. A few times, I needed to look up older records and customer service charged a hefty fee to retrieve them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10