FleetUp Reviews

“Reliable option

Pros

The tracking and geofencing features are reliable and works exactly as we need them to.

Cons

I have not come across any issues as everything works great so far.

“All is well, except for customer service

Pros

Not only is Fleetup quite affordable but it also offers great quality for its price.

Cons

Customer service takes way too long to follow up. Also whenever I call the main number, I never get an answer almost of the time.

“Offers amazing services

Pros

We have been using this service for over a year on our truck and vehicle fleet, and we really love it as they offer the best service.

Cons

Honestly, there is nothing that we dislike..

“Works fine for our small fleet of 8 to 10 vehicles

Pros

Well, we use FleetUp software to help our drivers stick to designated routes and train new drivers to make better, quicker deliveries. Also, it lets us review the old days with our drivers so we can help them improve.

Cons

My only complaint is that the on-board voice at times becomes disturbing. It talks to the drivers when they think they are doing something unusual, even if they are not. Thankfully, we were able to turn that off for our experienced drivers.

“Worth the cost

Pros

It has all the essential GPS tracking features we need without any unnecessary extras.

Cons

I have noticed that the customer support team is really slow when it comes to resolving device issues.

“Has the potential to shine

Pros

FleetUp is quite helpful when it comes to tracking trips, speed and hard driving, especially when our crews are on the road every day.

Cons

After using it for a year in our fleet, equipment failures and the fact that things do not always work have become a major concern for me.

“Accurate and offer quick support when in need

Pros

We can access it from anywhere and review everything in real time. Plus it allows us to check our routes as part of our daily routine.

Cons

It might not be the quickest, but at least it is accurate, and the service is available right away when I need it.

“Perfect for small businesses

Pros

What I love most about it is that I can track my driver and provide accurate ETAs to my customers. In our business, we at times get sidetracked and lose track of important details but with FleetUp I can monitor each truck's progress and make sure my drivers are not under too much pressure while still performing well.

Cons

I have had a bit of trouble with my Fleet Up account. The main issue is that it is kind of tricky to fix mistakes. For example, when a driver operates their vehicle off duty, it logs everything, which makes it tough to figure out what to erase or reassign.

“So far, so happy

Pros

I really like the tracking feature along with the live feed view.

Cons

Well, I wish they introduce a feature that lets me talk directly to the driver.

“Trust, but don't forget to verify

Pros

The ability to look back at past days and check a trucks location when something seems off is highly useful. We trust our techs to be where they say they are, but there have been times when the work ticket hours did not match the timesheet hours. However this feature has helped us catch those issues and avoid overcharged service jobs.

Cons

I am not a fan of the unit's security because it is not tamper proof at all and using zip ties just isn't enough. Plus, the onboarding process did not provide any proper training for the admins.

“Glad we switched

Pros

It offers accurate reporting with faster updates than other programs we have tried.

Cons

The trip review feature is not as good as other products. Sometimes I have to dig through past trips to figure things out and also it is not as easy to use as on other systems.

“Perfect!

Pros

I use the fleet GPS to always know where my truck is. No matter where it goes, I can easily track its location and stay updated.

Cons

No complaints to report.

“Offers the best support

Pros

Being able to locate and track our machinery saves us a ton of time and makes us much more productive. The other best part of Fleetup is it's customer support. They are knowledgable and helpful.

Cons

It is a reliable software and we are happy with it.