“Clear menus with attentive support”

Pros

The menus are clear and whenever any issue comes up the response is quick. The team is also very approachable and attentive.

Cons

Based on my experience I don't have anything negative to say.

“Good calendar and reservation management”

Pros

Calendar and reservation management works really well overall and it makes it simple for us to organize plans for the day, the week or even the whole month.

Cons

One issue worth mentioning is that the software only gets fixed or improved after someone hits a wall and not before. I think it would be better if they could proactively work on bettering it before it causes frustration.

“High quality platform”

Pros

It's so easy to use and the overall quality of the platform really stands out to me.

Cons

The reporting area still needs some improvement although I'm confident those updates will be added soon.

“efficient problem-solving workflow”

Pros

The workflow stands out to us for how efficiently it handles problem-solving.

Cons

A few features are still missing but they're being introduced little by little.

“spectacular team and steady growth”

Pros

Their work has been spectacular and they keep improving all the time.

Cons

So far I haven't come across anything negative to mention.

“Quick turnaround on support tickets”

Pros

One thing that really stands out is how quickly issues get handled. Unexpected situations can happen even if they're rare and having them resolved fast makes a huge difference. That responsiveness is incredibly valuable so for me it's a solid 10.

Cons

Honestly I can't point to anything I dislike. Even after trying to look for flaws, I haven't been able to find any shortcomings.