Harsha K.
Commercial Real Estate, 11-50 employees
Less than 6 months
“dependable shipment tracking”
Pros
From tracking shipments and updating documents to customs clearance and invoicing, this platform handles the workflow really well. It also helps ensure critical payments are made on time, keeps delivery instructions clearly communicated and the reporting features are very useful.
Cons
The pricing could be more flexible for consignees that don't use it very often. It might also help to make the clearance process a bit simpler.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Anilkumar A.
Consumer Goods, 500+ employees
Free Trial
“Cloud platform with AI features and ERP integration”
Pros
I think its biggest strengths are its end-to-end capabilities, cloud-based setup and AI-enabled features which make the platform especially appealing. It also integrates well with any ERP system.
Cons
There aren't any specific features missing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Tushar P.
Broadcast Media, 500+ employees
Free Trial
“Clear presentation layout”
Pros
The user screens are well organized and the overall presentation layout feels clear and user-friendly.
Cons
Nothing specific has come up yet though I still need more time using it to discover any possible issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
VASUDEV P.
Food & Beverages, 500+ employees
Free Trial
“Love the user interface!”
Pros
I think the best part of this software is the user interface. It's simple to understand and getting familiar with it doesn't take much time. Using it feels natural and comfortable even for someone new.
Cons
One thing that could make this software better is more detailed reporting. The reports should be more elaborated especially since industries today need greater transparency and clearer visibility into data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ajay S.
Food & Beverages, 101-500 employees
Free Trial
“easy navigation”
Pros
Navigating the software is uncomplicated and the screens are very user-friendly to work with.
Cons
I think there are still a few functions that need to be added to better fit the current requirements.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
prashant s.
Transportation/ Trucking/ Railroad, 11-50 employees
Less than a year
“real-time tracking with flexible integrations”
Pros
Real-time tracking has been the biggest advantage for me and the platform is flexible enough to connect with almost any software or portal.
Cons
Everything has been working well and the site is user-friendly too.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Shubham A.
Logistics and Supply Chain, 500+ employees
Less than a year
“Easy to navigate”
Pros
This is something I'd definitely recommend. It's user-friendly, simple to navigate, easy to access and it doesn't consume much data either.
Cons
Any issue that comes up gets resolved right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anindya G.
Consumer Goods, 500+ employees
Less than 6 months
“Very fast implementation”
Pros
Speed of implementation and the level of detail really stood out. Their support team played a big role in moving the project forward and stayed very involved throughout. We had some doubts at the beginning but the project ended up giving us a much better understanding of the technologies Fretron is working with.
Cons
Our internal processes still need to be simplified so more change management is required to fully realize the benefits of the technology. Hopefully once the economic challenges and the Covid period are behind us there will be more room to push new innovations forward.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
VARUN B.
Logistics and Supply Chain, 101-500 employees
More than a year
“Tracking technology performs excellently”
Pros
The tracking technology they use is excellent and works really well.
Cons
There's nothing specific to complain about since any issues I have reported get resolved promptly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Junaid K.
Retail, 500+ employees
Less than 6 months
“powerful TMS with dispatch and tracking features”
Pros
Offers a complete transport management setup with important features such as dispatch planning, vehicle indenting, yard management, ETA-based real-time vehicle tracking, e-POD, consolidated vendor bill uploads and vehicle life-cycle management. It's a very user-friendly and flexible platform and the feature set has helped bring a lot more efficiency to logistics operations.
Cons
To be honest we haven't run into any major problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Akshay V.
Logistics and Supply Chain, 500+ employees
More than a year
“Workflow automation with detailed dashboards”
Pros
They've helped us automate our entire workflow and also deliver detailed reports, dashboards and custom features adjusted to our specific needs.
Cons
We've been working with them for a long time and haven't run into any issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
DEEPENDER P.
Transportation/ Trucking/ Railroad, 11-50 employees
Less than 6 months
“affordable with a friendly UI”
Pros
It's a very good product at a low cost and the platform is simple to use with a user-friendly interface. I'd definitely suggest everyone give it a try at least once.
Cons
As a user, I haven't come across any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
