Total 17 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

12%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ST

Sandeep T.

Veterinary, 11-50 employees

Less than a year

4.0
April 2021

Balanced and generally reliable

Pros

I have found that the services they offer for handling goods and items are very reliable, giving me confidence when placing orders and moreover the prices here are consistently fair and trustworthy, which is something I appreciate, their customer service also outperforms that of other comparable apps in my experience.

Cons

Although I appreciate many aspects, I have noticed that they do not stock every product I search for and occasionally the website freezes, forcing me to reload the page before I can continue.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

ZA

Zain A.

Automotive, N/A employees

Less than a year

5.0
June 2019

The affordable tracker you can count on

Pros

From my phone it's very simple to operate and I can pinpoint any vehicle fitted with the unit without fuss, the whole setup is very convenient. If someone needs a reliable yet budget-friendly GPS tracker they can depend on, I wouldn't look any further.

Cons

It experiences some lag but that doesn't bother me much since it still fulfills the purpose I purchased it for.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MT

Morgan T.

Automotive, 1-10 employees

More than a year

5.0
April 2019

A product that pays for itself

Pros

My experience is that the interface is very interactive and the setup was remarkably simple and overall the product has easily paid for itself for me.

Cons

No cons so far, I'm very pleased with GPS Leaders so far and have no complaints.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

DJ

Dan J.

Automotive, 1-10 employees

Less than 6 months

5.0
April 2019

quick checks, full approval

Pros

I need to verify something quickly, the software's easy design lets me move fast and my team appreciates it.

Cons

We absolutely loved every aspect of this product and we remain thoroughly pleased with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJ

Jessica J.

Automotive, 11-50 employees

Less than a year

4.0
July 2017

Hardware Heroooo!

Pros

I view the software as secondary to the hardware, it's truly plug-and-play and ready. The sales team was excellent. Support is usually responsive.

Cons

when I insist on locked configurations, my customers often cannot uninstall the app, resulting in an immediate negative impact, creating frustration and harming client relationships.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SF

Sholeh F.

, N/A employees

Less than a year

5.0
July 2017

gave me peace of mind

Pros

I am always able to monitor the locations of my vehicles, since I can pull up their positions whenever I want, and having that constant visibility gives me significant peace of mind.

Cons

The map takes a long time to download and I'm left wondering whether the delay is caused by my internet connection or by the app itself, nevertheless, taken as a whole, it still serves my needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TM

Terri M.

, N/A employees

Less than a year

5.0
July 2017

From demo to complete satisfaction

Pros

After my team conducted extensive research into tracking solutions, when a sales representative visited and provided a concise demonstration, I found myself immediately convinced that this product was the right choice for us to pursue. Eager to move forward, I purchased several units to test in our operations, and by mid-December we had fully switched over and have been satisfied customers since that transition. The online portal is exceptionally user-friendly and packed with many practical features that make daily management easy. I highly recommend this product to other dealerships because, in my experience, you truly cannot go wrong: it's an excellent product supported by a representative who is both attentive and honest, and it is easy to use.

Cons

Several units have experienced permanent signal loss, meaning I have to reach out to each impacted customer by phone to resolve the situation, therefore, I emphasize being very meticulous during installation to minimize the risk of this occurring.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TW

Tom W.

, N/A employees

More than a year

5.0
July 2017

user friendly product!

Pros

I find it interactive to operate, location tracking barely drops, the website is easy to learn and I value the home-locator.

Cons

It would be helpful to have a live breadcrumb trail feature, when problems occur I would want to track the driver in real time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

JK

Joseph K.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
July 2017

Gets our simple job done

Pros

It is flexible enough to meet the modest needs of our business and although we don't take advantage of every feature it provides, it reliably accomplishes the tasks we require.

Cons

There are a lot of clickable areas which I attribute to the wide range of functions the program offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Michael B.

Automotive, 1-10 employees

More than a year

5.0
July 2017

Simple and it works

Pros

Finding my car is easy with this service and because the site's layout is easy I can quickly access the vehicle history feature which I appreciate, overall the application remains remarkably uncomplicated.

Cons

NO CONS so far, the software is excellent and it continues to meet my needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PO

Phillip o.

Automotive, 1-10 employees

Less than 6 months

5.0
July 2017

smooth to use

Pros

It is remarkably easy to operate, since using through the various functions is so interactively designed that I can pinpoint any vehicle within seconds and the choices available for adding items to my menu seem virtually endless.

Cons

Honestly, there is nothing about this application that I would criticize and I genuinely love it with no complaints to voice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HA

Hector a.

Automotive, 1-10 employees

Less than 6 months

5.0
July 2017

Very Reliable software

Pros

the application is very interactive and easy to use and its dependability has left me very satisfied,so much so that I have not yet experienced the loss of a single vehicle.

Cons

Practically all aspects appeal to me and I consider it excellent value, however, if I were to think critically about improvements, I would add an alert system that actually places a phone call to me whenever a trigger occurs, providing a faster and redundant notification channel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH

Kristian H.

Automotive, 1-10 employees

Less than a year

5.0
July 2017

makes finding vehicles simple

Pros

I've found the mobile app very useful for my phone because it aligns locating my vehicles and makes sharing GPS data with repossession companies very simple, while the breadcrumb trail feature also significantly eases the process of tracking and recovering vehicles.

Cons

We haven't face any drawbacks and overall we're very satisfied with this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Malinda A.

, N/A employees

Less than a year

5.0
July 2017

much better than the old one!!

Pros

We had been using a different GPS service until we discovered GPS Leaders and I'm impressed that the application is very simple to operate and monitor, it dramatically outperforms the previous software by 1000%

Cons

I really appreciate this tool, it's very useful, so I have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AW

Andy W.

Transportation/ Trucking/ Railroad, 51-100 employees

Less than 6 months

3.0
July 2017

easy to use

Pros

It's fairly easy to use. I managed to train our staff and dispatchers with very little effort, and the mechanics have also begun using it for maintenance.

Cons

I run into issues when a vehicle cannot be located which happens frequently because many of our units operate in zones with very limited cellular coverage.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

JA

Jason A.

Automotive, 1-10 employees

More than a year

3.0
July 2017

Simple 5-minute tracker

Pros

I like how easy this tool is for tracking my fleet of cars, because whenever I've needed to repossess a vehicle the unit can be installed in literally five minutes, which has proven to be an enormous operational advantage for my business.

Cons

One major issue I've haveed is that if a customer discovers the tracker, they are able to disable it and once that happens I lose the ability to locate my vehicle, which undermines it's usefulness.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

AN

Alex N.

Automotive, 1-10 employees

Less than 6 months

5.0
July 2017

perfectly tracks our loaner cars within set perimeters

Pros

We are able to monitor our loaner vehicles and verify their locations within it, and we've configured a geofence that defines the area they are permitted to remain in.

Cons

because of inherent GPS cons, the device will sometimes report an inaccurate position, leaving us to estimate the vehicle's precise whereabouts , often within roughly a quarter-mile or so.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10