Total 49 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GS
Gurpreet S.

Plastics, 500+ employees

Less than a year

5.0

Perfect tracking

Pros

this platform provides an excellent means of communication between the sender and receiver of an assignment, helping me to simplely monitor the freight's route while also supplying tracking details for the assignment through real-time data streams.

Cons

once I place an order there is no option available to edit or reroute the shipment, which limits flexibility when changes become necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS
Richard S.

Consumer Goods, 11-50 employees

Less than a year

5.0

Feature-rich but comes at a price

Pros

I've found that the application's standout capabilities genuinely simplify route planning and make keeping track of our deliveries an absolute pleasure

Cons

My only complaint is that the software is not free and the cost can be somewhat problematic.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

MO
Miriam O.

Consumer Goods, 51-100 employees

More than a year

4.0

simple interface but unresponsive support

Pros

I love the interactive, easy-to-use interface which makes managing logistics and coordinating dispatches remarkably easy and the integrated GPS provides around-the-clock monitoring and real-time tracking of our shipments across multiple routes and vehicles.

Cons

Although managing logistics and transport is generally easy, I sometimes have unresponsiveness from customer support when I need assistance.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

PM
Paul M.

Information Technology and Services, 51-100 employees

More than a year

5.0

Amazing features

Pros

I'm always able to review transport history and I find the platform's comprehensive transportation management capabilities impressive because they simplify dispatching and include tools that enable easy real-time tracking.

Cons

Personally, I did not have any particular hurdles while using it and my experience was free of significant issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SA
Subhash A.

Information Technology and Services, 500+ employees

More than a year

5.0

Great but inflexible for routes

Pros

As a team we rely on this tool to coordinate product deliveries to our customers and it performs exceptionally well as a comprehensive fleet management tool.

Cons

we find that although it is useful for planning routes for our fleet, once a route is selected we are unable to change it afterward.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

PW
precious w.

Business Supplies and Equipment, 51-100 employees

Less than a year

4.0

Good asset, weak mobile app

Pros

I consider Headlights Solution an invaluable tool for overseeing operations because it enables me to build schedules, allocate assignments and produce reports for different departments, and its reporting module , especially the feedback report , plays a crucial role in shaping our future planning and executive decision-making, additionally, the built-in GPS tracker allows me to provide customers with live, real-time visibility into delivery locations.

Cons

While I like many elements of the product, the Headlights Solution mobile app noticeably lacks the advanced capabilities present in the desktop version and I very much wish the mobile build could be updated so it fully reflects the desktop feature set, since achieving that parity would substantially boost both accessibility for my team and our overall productivity.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

EW
eric w.

Hospital & Health Care, 51-100 employees

Less than a year

5.0

rich logistics tool but little pricey

Pros

It is comprehensive and powerful platform that addresses a wide range of logistics challenges,from trucking and GPS tracking to full fleet management,and its most valuable capability, in my view, is route planning, because it suggests the most accurate and cost-efficient routes for deliveriesnwhile the GPS tracker reliably shows an asset's precise location in real time.

Cons

the free trial included with it provides only basic functionality that feels more like a demo platform intended to encourage upgrading and I worry that the premium tiers, which unlock the full suite of features, could prove prohibitively expensive for a small company trying to manage tight budgets.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM
Amos M.

Insurance, 500+ employees

More than a year

5.0

Cost-effective and easy to use

Pros

I found Headlight Solutions to be a highly cost-effective platform, which makes it particularly attractive for smaller operations that need enterprise-like capabilities without a large budget, during the implementation and rollout phases I was able to learn its features quickly and required little time to bring my colleagues up to speed, and the customization options integrated smoothly while it remained responsive and efficient.

Cons

I have no complaints about it, overall things have been running smoothly and I'm satisfied with the level of support and service they have provided to our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM
christine m.

Medical Practice, 11-50 employees

Less than 6 months

4.0

Excellent customer support

Pros

It offers an array of distinctive capabilities, yet what impressed me most was the level of customer service, their support staff are on hand 24/7, ensuring that anyone who raises a question receives excellent attention, and issues arising during setup and implementation are thoroughly handled through online help, which in my experience allows the tool to run smoothly and reliably.

Cons

Its quite difficult to use because the product includes a wide range of different tools and capabilities and consequently I needed to dedicate considerably more time than I initially expected in order to become fully competent with all of its functions and workflows.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

TN
Trixa N.

Research, 500+ employees

More than a year

5.0

Reliable and feature-rich tool!!

Pros

To feel confident about my fleet management I rely on a dependable platform and in my experience Headlight Solutions ranks among the top options for the job, it is easy to operate and offers flexible customization, while its integrations with third-party apps have been consistently reliable, and it arrives packed with a wide array of tools that support my daily route planning and overall fleet oversight.

Cons

I've been using this platform for some time and have haveed no problems to date, so my experience has been completely smooth, if your organization hasn't adopted this solution yet, I genuinely believe you're already behind the curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN
Simon N.

Consumer Goods, 500+ employees

Less than a year

4.0

Great features but high cost

Pros

I'm impressed by the capabilities included in this tool which enable me to oversee our transportation operations and optimize delivery workflows while providing continuous, around-the-clock monitoring through the integrated GPS tracking system.

Cons

Although I find the price to be higher relative to competing options, beyond that drawback I consider the software to be excellent in functionality and overall performance.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

8

LP
Luke P.

Information Technology and Services, 51-100 employees

More than a year

5.0

powerful solution

Pros

It simplifies fleet oversight and I appreciate that it integrates amazing GPS tracking capabilities because it's competitively priced yet sufficiently powerful, I can efficiently handle a wide range of transportation requirements.

Cons

While I acknowledge it isn't the cheapest product on the market, I still believe that the breadth and quality of its features make the investment worthwhile for my operational needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

CN
Celestine N.

Consumer Goods, 500+ employees

More than a year

5.0

Flexible tool but pricey

Pros

I'm pleased with the comprehensive set of features it provides, since they consistently enable me to monitor and manage deliveries every single time.

Cons

The pricing is higher than competing options, I personally haven't experienced any significant problems while using the product.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

JM
jake m.

Banking, 51-100 employees

Less than a year

5.0

Awesome tool, needs good internet

Pros

For my logistics work, I find it to be an extensive platform that handles a wide spectrum of needs, since it bundles GPS tracking, sophisticated route planning, and comprehensive fleet administration into a single package, when managing the fleet I can maintain detailed maintenance logs and generate analytical reports that support longer-term scheduling and decision-making and additionally it provides live monitoring and distribution features which together give me increased confidence in operational reliability.

Cons

It is heavily reliant on consistent internet access for normal operation and in situations where connectivity is poor or intermittent I can experience serious functionality limitations which may be a concern if my work is based in areas with unreliable network coverage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SA
Sunita A.

Information Technology and Services, 500+ employees

More than a year

5.0

Schedules deliveries efficiently

Pros

If I am searching for a modern order-delivery platform that allows me to schedule and manage shipments through Headlight Solutions, this option really stands out, because it employs cutting-edge technologies designed to get my orders to their destination in the shortest possible time.

Cons

I find it frustrating that once I have scheduled deliveries it refuses to allow any changes afterward which is a significant inconvenience for how I need to manage shipments.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

JH
Jacob H.

Information Technology and Services, 51-100 employees

More than a year

5.0

Resourceful GPS & fleet management

Pros

What I like most are the GPS monitoring capabilities, along with how easy route creation is, and because fleet oversight is uncomplicated it significantly enhances the smoothness of our transport planning and operational management.

Cons

I have found it to be an exceptionally useful piece of software for our operations and at this point I really have no criticisms to report.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

CJ
carl j.

Business Supplies and Equipment, 11-50 employees

More than a year

4.0

Versatile but demands time and money

Pros

It is great tool that covers everything I need , from live tracking and route design to comprehensive fleet oversight and the most impressive aspect for me has been how it combines GPS-based tracking with intelligent route planning because relying on GPS makes securing the most efficient route for a truck smooth and reliable without hiccups and it routinely proposes alternative paths I can select among, thanks to the tracking features I can also provide clients with up-to-the-minute updates about where their shipments are.

Cons

Its paked with alot of functions and can carry out numerous responsibilities, yet bringing every single feature to a level of perfection is challenging and will demand focused attention and a significant time commitment on my part to fully master the platform, additionally I have found the pricing to be somewhat steep for newcomers which could be a barrier for someone just getting started.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DG
Deepanshu G.

Information Technology and Services, 500+ employees

Less than 6 months

5.0

Optimizes orders, but routes are fixed

Pros

It makes handling orders and planning routes much easier, enabling me to manage and continuously optimize both order assignments and delivery routes to boost operational efficiency.

Cons

However, the main drawback I have noticed is that once an order has been processed and a route assigned, I am unable to modify that decision, which limits flexibility when changes are required.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

SM
Samee M.

Computer Software, 500+ employees

Less than 6 months

5.0

Excellent but requires learning time

Pros

From my experience managing shipments, this application has proven to be outstanding for logistics because it integrates practical capabilities like detailed route tracking and alignd order management which are interactively designed and easy for me to monitor.

Cons

That said, the main limitation I have is that it takes a considerable amount of time for me to learn and fully leverage the application's suite of tools and features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AT
Antra T.

Information Technology and Services, 500+ employees

Less than a year

5.0

works flawlessly but pricing is high

Pros

We rely on this tool heavily for managing transportation operations and planning routes and it supports us a great deal in those areas, it runs smoothly and with high efficiency, and by using the interactive dashboard we can monitor logistics in real time.

Cons

I am worried about the cost structure since in my view the pricing is on the expensive side and therefore not really appropriate for smaller enterprises operating on tight budgets.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10