Total 23 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

YS

Yasir S.

Transportation/ Trucking/ Railroad, 1-10 employees

Less than 6 months

5.0
March 2021

A great one stop solution!

Pros

For my trucking operation LoadStop has become an excellent all-in-one platform that aligns our workflows and I rely on it for comprehensive load planning and a convenient location-selection database which helps us pick stops efficiently, it also provides reliable load tracking, assists with keeping compliance paperwork and other documents organized, simplifies driver settlement processing, allows us to manage multiple carriers within it, makes retrieving data easy, syncs load boards (DAT, Truckstop, Navisphere Carrier, etc.) and integrates factoring companies so I can handle invoices with a single click.

Cons

In my experience everything works very well and the interface feels user-friendly and approachable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Jafer S.

Transportation/ Trucking/ Railroad, 11-50 employees

More than a year

5.0
March 2021

Interactive and saves so much time

Pros

I love this tool because its modern, user-friendly design is highly interactive which made it easy to pick up, the workflow is uncomplicated and lets me carry out my everyday responsibilities with ease. Since I primarily manage billing, the ability to transmit all of my invoices to my factoring company with a single click aligns the process considerably and has saved me a significant amount of time.

Cons

The LoadStop team is continuously developing new features, yet they seldom provide us with any details or announcements about those additions, which leaves me wanting clearer communication, I would welcome updated user guides or instructional videos that explain how to use the new functionality. After I raised this concern with the LoadStop team, they acknowledged that communication gaps are recurring and told me they are actively working to resolve the issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SH

Samer H.

Transportation/ Trucking/ Railroad, 11-50 employees

More than a year

5.0
March 2021

Amazing and smart new tech

Pros

I'm genuinely impressed by this cutting-edge technology, since it anticipates needs, behaves very intelligently and feels remarkably interactive.

Cons

Whenever I faced something I didn't like, the team moved swiftly to acknowledge my issues and correct them to my satisfaction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10