Veterinary, 51-100 employees
More than a year
“Simply perfect!”
Pros
Quartix is really easy to use. Also we get the best support from our account manager and it allows us to add unlimited vehicles. It definitely offers great value for the money.
Cons
No complaints at all. Everything works just fine for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than a year
“Customer support lacks global coverage”
Pros
Love that it is Plug and Play. No complicated setup, just works right away. Also we did not have to spend a lot of time learning it.
Cons
The emailed reports show up days late and customer service is terrible. The people answering the phones don't seem to know much about the software. They always say, We will write a report and get back to you, but meanwhile my billing department is stuck waiting. Also the British accent and unfamiliar terminology make it even harder to communicate. Plus, their business hours do not match up well with ours in the States.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
3
Functionality
5
Machinery, 11-50 employees
Less than 6 months
“A reliable product with great features”
Pros
Setting it up and rollout was a simple task. We installed and boom, it was all set to go. Plus adding users and groups is also simple. Overall, it is a great product with great value.
Cons
It would be great if we could manually set up and manage geofences along with notifications. Also the home screen should automatically default to live view.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“Avoid it as better options are out there”
Pros
It works fine for the most part but the bad tech support really overshadows any positives it has.
Cons
Since they are based in Europe, getting tech support is nearly impossible. They don't answer the phone and there is zero responsiveness until unless you are canceling, then they are quick to hit you with a fee.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Consumer Services, 11-50 employees
More than a year
“I like its GPS”
Pros
Everything about it is easy. Installing the units is simple and the app lets me instantly see where all my employees are. Customer service is also fantastic. They always respond within a day. Plus, the price was the best compared to other GPS services I checked out.
Cons
I feel like the online platform could be more user-friendly. Also whenever I log in to rename vehicles or change settings, it feels a bit outdated and basic. That said, it is still easy to use, so it is more of a suggestion than a complaint.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Transportation/Trucking/Railroad, 11-50 employees
Less than 6 months
“Just avoid it”
Pros
The price was good, but honestly nothing else stood out enough to make me keep it.
Cons
It is poor, simply poor. I would recommend staying away from it.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Information Technology and Services, 11-50 employees
More than a year
“Meets expectations”
Pros
Does exactly what it is supposed to do. I can track my fleet vehicles and run activity reports easily. Also the interface on both PC and mobile is user-friendly.
Cons
If it provides more integrations, it would be nice. As for now, I only know about fuel card and dashcam integrations. Also it would be great if it worked with Microsoft Teams for alerts or user status updates.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Internet, 51-100 employees
More than a year
“Fleet tracking made easy”
Pros
Quartix is very easy to integrate and add vehicles. It has all the tracking features we need and being able to group vehicles by department is a huge help. Our old software couldn't do that.
Cons
User management is not as basic as it should be. We had to call Support just to add extra users. Other than that, everything's great.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Wholesale, 11-50 employees
Less than a year
“Delivers as we wanted it to be!”
Pros
It is a great software for tracking our company cars and monitoring driver performance.
Cons
Well I cannot really think of anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Restaurants, 11-50 employees
Less than a year
“Budget-friendly yet reliable”
Pros
Quartix is a budget-friendly GPS tracking that covers all the basics for the price. Overall it gets the job done for us without breaking the bank.
Cons
When the ignition is running, it logs multiple entries at the same address, making it hard for us to track when a vehicle actually leaves and arrives at the next stop.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
7
