Quartix Reviews

“Simply perfect!

Pros

Quartix is really easy to use. Also we get the best support from our account manager and it allows us to add unlimited vehicles. It definitely offers great value for the money.

Cons

No complaints at all. Everything works just fine for us.

“Customer support lacks global coverage

Pros

Love that it is Plug and Play. No complicated setup, just works right away. Also we did not have to spend a lot of time learning it.

Cons

The emailed reports show up days late and customer service is terrible. The people answering the phones don't seem to know much about the software. They always say, We will write a report and get back to you, but meanwhile my billing department is stuck waiting. Also the British accent and unfamiliar terminology make it even harder to communicate. Plus, their business hours do not match up well with ours in the States.

“A reliable product with great features

Pros

Setting it up and rollout was a simple task. We installed and boom, it was all set to go. Plus adding users and groups is also simple. Overall, it is a great product with great value.

Cons

It would be great if we could manually set up and manage geofences along with notifications. Also the home screen should automatically default to live view.

“Avoid it as better options are out there

Pros

It works fine for the most part but the bad tech support really overshadows any positives it has.

Cons

Since they are based in Europe, getting tech support is nearly impossible. They don't answer the phone and there is zero responsiveness until unless you are canceling, then they are quick to hit you with a fee.

“I like its GPS

Pros

Everything about it is easy. Installing the units is simple and the app lets me instantly see where all my employees are. Customer service is also fantastic. They always respond within a day. Plus, the price was the best compared to other GPS services I checked out.

Cons

I feel like the online platform could be more user-friendly. Also whenever I log in to rename vehicles or change settings, it feels a bit outdated and basic. That said, it is still easy to use, so it is more of a suggestion than a complaint.

“Just avoid it

Pros

The price was good, but honestly nothing else stood out enough to make me keep it.

Cons

It is poor, simply poor. I would recommend staying away from it.

“Meets expectations

Pros

Does exactly what it is supposed to do. I can track my fleet vehicles and run activity reports easily. Also the interface on both PC and mobile is user-friendly.

Cons

If it provides more integrations, it would be nice. As for now, I only know about fuel card and dashcam integrations. Also it would be great if it worked with Microsoft Teams for alerts or user status updates.

“Fleet tracking made easy

Pros

Quartix is very easy to integrate and add vehicles. It has all the tracking features we need and being able to group vehicles by department is a huge help. Our old software couldn't do that.

Cons

User management is not as basic as it should be. We had to call Support just to add extra users. Other than that, everything's great.

“Delivers as we wanted it to be!

Pros

It is a great software for tracking our company cars and monitoring driver performance.

Cons

Well I cannot really think of anything I dislike about it.

“Budget-friendly yet reliable

Pros

Quartix is a budget-friendly GPS tracking that covers all the basics for the price. Overall it gets the job done for us without breaking the bank.

Cons

When the ignition is running, it logs multiple entries at the same address, making it hard for us to track when a vehicle actually leaves and arrives at the next stop.