Rose Rocket Reviews
Total 10 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars30%
3
Stars30%
2
Stars0%
1
Stars10%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joseph Max S.
Transportation/Trucking/Railroad, 500+ employees
“very easy to use with great value
Pros
I absolutely love this software!! It's super easy to learn and I can easily track and manage all my shipments and deliveries. It's a great value for the price especially when compared to other software out there.
Cons
Honestly there's not much bad to say about this software. Just keep improving it so we can keep benefiting from all the new features and updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristi R.
Transportation/Trucking/Railroad, 11-50 employees
“good tracking features but needs better support
Pros
The drag-and-drop feature for uploading paperwork is awesome! I can easily see the revenue and cost margins for each order and the order status is color-coded which makes it so much easier to track everything. The filters for reporting are super simple to use too.
Cons
Customer service was pretty slow to respond when I had issues and needed customizations. The divisions didn't default so we had to reclass at the end of the month. I also had to manually export everything to another accounting system for most of the reporting.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
7
Jeff G.
Transportation/Trucking/Railroad, 11-50 employees
“interface is clicky
Pros
Interface is really clear and easy to read which makes using the software a very easy and smooth for me.
Cons
It takes a lot of clicks to move through the screens and some of the reports were actually incorrect which was frustrating.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Papinder A.
Accounting, 11-50 employees
“a waste of time!
Pros
Honestly I did not like anything about this invoicing software. It just made things worse by requiring us to enter the same details over and over to create similar invoices which really added to our workload.
Cons
Everything about this software is a waste of time.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Zenen D.
Transportation/Trucking/Railroad, 11-50 employees
“smooth invoicing but needs more updates
Pros
invoicing process is incredibly smooth and so easy to use which I really appreciate. from start to finish, everything flows easily and I can quickly generate invoices without any trouble.
Cons
there are some features that are not working right now but I have already reached out to support to get them fixed.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Anonymous
Higher Education, 500+ employees
“user-friendly... no suggestions for improvement
Pros
It's really easy to use and set up which makes everything a lot more convenient. The layout is organized so I can easily find whatever I need when I need it.
Cons
I am really satisfied with everything about the software and I honestly don't have any suggestions for improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jennifer G.
Transportation/Trucking/Railroad, 11-50 employees
“perfect choice so far
Pros
I like the free training they offer and the free account until you start building customers and revenue. It's a nice way to get started.
Cons
Nothing at all! it is perfect. All the products are great but this was was the best choice for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William R.
Logistics and Supply Chain, 11-50 employees
“helpful team and needs more adaptability
Pros
RoseRocket team is amazing... They are super helpful and genuinely want their product to succeed. it has helped us get our business off the ground and their pricing is pretty competitive too.
Cons
the ease of use could definitely be improved since the current model of RoseRocket feels like it's a 'one size fits all.' But I know they are working on making the software more adaptable to each user's needs and business model so thats a plus.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Tom R.
Transportation/Trucking/Railroad, 11-50 employees
“time saving solution
Pros
porting feature from our Lumber system saved us from manually entering 250 loads every week which is such a time-saver.
Cons
Real-time updates are slow when something is added and when checking reports which can be annoying.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Pam H.
Transportation/Trucking/Railroad, 11-50 employees
“simple to use & needs custom reports
Pros
The ease of use and accessibility are definitely the standout features for me with it. It makes everything a lot easier to manage.
Cons
Data reporting is nice right out of the box but there are many reports that companies would want to adjust or build themselves to better fit their needs. Once they allow individual users to build their own reports it'll make the data much easier to work with.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8