Total 38 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

29%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
April

Facilities Services, 11-50 employees

More than a year

5.0

Logistic solution

Pros

The customer service has been incredible. They are available through phone, chat, or email and their response is quick and helpful. Loading new routes is fast and the navigation is easy to follow.

Cons

It would be beneficial to have the ability to customize a route based on our company's specific needs without having to manually optimize it. While it might work well for some industries, it doesn't always suit our requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kimberly

Restaurants, 1-10 employees

Less than 6 months

5.0

Route4Me

Pros

Route4Me is my favorite choice because all the features work flawlessly in guiding me to my destinations. It provides added features like mileage tracking, road closure updates, and speed limit information.

Cons

Having to pay for it is the only thing I dislike about Route4Me; other than that, it functions very effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Austin

Hospitality, 11-50 employees

Less than a year

5.0

Route4Me Is A Game Changer

Pros

The most valuable aspect of Route4Me is its route planning functionality. It not only plans efficient routes but also offers valuable insights for scheduling the day in advance for my drivers.

Cons

I believe the development of new features could be faster.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D
Dean

Transportation/Trucking/Railroad, 500+ employees

Less than a year

4.0

Route4Me is a good tool for our drivers

Pros

Setting up and using routes is not an issue anymore and the IT team at Route4Me has been incredibly helpful.

Cons

The route optimization feature doesn't always perform well when considering job deadline times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

9

A
Aairon

Package/Freight Delivery, 11-50 employees

More than a year

5.0

best tracking and tracking app for the delivery of your packages

Pros

I like how Route4Me allows me to stay organized and the way routes are created using this platform.

Cons

No comment, everything is good. If there's room for improvement, it would be to make it consume less battery on low-end cell phones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Harpreet

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0

Great Software for Route work!

Pros

The best part of this software is the driver tracking and route optimization capabilities.

Cons

Occasionally, it can be slow to load, but overall, everything is great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jacob

Food Production, 51-100 employees

More than a year

5.0

Route4Me for meal kit logistics.

Pros

The ability to adjust routes on the fly to accommodate day-to-day deliveries is excellent. Additionally, the option to add custom data is a huge advantage for our business, as we often need to create files with specific run data. The feature manager allows us to select the specific add-ons we require. I must mention that Route4Me's support staff is exceptional; they always resolve any issues promptly.

Cons

We remove routes on a weekly basis for general housekeeping, and this makes the Dashboard irrelevant as we can't track our long-term progress. This might be an internal issue rather than a problem with Route4Me, as there's likely API functionality that could be used to export data into a local dashboard on a weekly basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Matthew

Food Production, 51-100 employees

More than a year

5.0

Route4me makes things so much easier for our business.

Pros

Route4Me tracking system and route creation feature make my day much easier, and it's incredibly user-friendly.

Cons

I haven't encountered any real issues with Route4Me. It would be helpful to have a better memory system that remembers frequently used presets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
leandro

Food & Beverages, 11-50 employees

Less than a year

4.0

Experience with route4me last year

Pros

The ease of use, various route planning alternatives, and adaptability to our customers for control and follow-up are highly beneficial.

Cons

Improved features could include more personalized advice to maximize the different options available and enhance driver and delivery efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Albert

Wholesale, 500+ employees

Less than a year

5.0

MAFS Review

Pros

Implementation process is smooth, and the support for integration and post-installation is excellent.

Cons

Analytics for a network our size is an ongoing matter being addressed by Route4Me support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nicolas

Logistics and Supply Chain, 51-100 employees

More than a year

4.0

I highly recommend route4me

Pros

About Route4Me I love how simple it is to configure different options and modules. The route creation process is seamless.

Cons

Route4Me maps for Switzerland need updating as there are numerous incorrect addresses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

User

Pros

Route planning and the ability to share routes between drivers are key features for me.

Cons

The navigation can be quite erratic, frequently changing directions and sometimes leading to circular routes for stops close to each other. Google Maps is more accurate for navigation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

D
Douglas

Wholesale, 1-10 employees

More than a year

5.0

Amazing app, very useful

Pros

Route4Me incredibly user-friendly and has saved me valuable time and money in managing routes.

Cons

It could be faster, especially when opening large routes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C
Cameron

Construction, 500+ employees

Less than 6 months

4.0

Simple Cost Saving Way to Plan Complicated Routes

Pros

Both the admin and user interfaces are intuitive and user-friendly. Route4Me has significantly reduced our dispatch and scheduling workload, allowing us to focus on other important tasks.

Cons

I would prefer the ability to mark locations on a map as first priority by circling them. Additionally, we need a simple method to input recurring breaks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

J
jason

Real Estate, 11-50 employees

More than a year

5.0

Route4Me is Right4Me

Pros

The routing functionality is good and the integration process was simple and easy.

Cons

Running route replays can be a bit cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Monika

Furniture, 11-50 employees

More than a year

5.0

Very good product

Pros

It's very much easy to use and I mainly enjoy the new features introduced in the latest update.

Cons

There is absolutely nothing I dislike about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rebekah

Insurance, 1-10 employees

More than a year

5.0

Route For Me Review

Pros

I am very happy because I can easily export my routes to an Excel sheet.

Cons

I believe it's due to the plan I have, but I don't like that I can only use the mobile version and not the computer version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Giorgia

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0

Route for me is great

Pros

The fact that how easy it is to create routes, the map layout is excellent and the customer service team is always helpful. In short I am happy with the Route4Me.

Cons

The recent update for the route list removed the ability to save a route for future use, which is disappointing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10