Edwin
Retail, 1-10 employees
Less than a year
“Route4Me for Delivery Business
Pros
Every morning, we use it to organize our delivery team routes and allocate workloads. There's no need to stress about determining the best routes or assigning tasks because it's automated.
Cons
Compared to other applications in the market, it's cost is a bit too high and the pricing is only in USD, which makes it even more expensive in our country.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angel
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“Wonder App use.
Pros
Uploading spreadsheets or inputting home addresses with the address scanner is not hassle.
Cons
For me it's frustrating not being able to optimize a route according to my preferences.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sheila
Medical Practice, 51-100 employees
Less than a year
“The Route 4me Way!
Pros
The ability to quickly create routes for drivers has significantly reduced our time spent mapping routes, allowing my staff to focus on other important tasks.
Cons
There were instances when I received conflicting answers from the Route4Me staff.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Billie
Logistics and Supply Chain, 51-100 employees
Less than 6 months
“The BEST on the market
Pros
It's remarkable how much time and money it can save both the company and the customer.
Cons
So far, I haven't come across anything that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kofi
Logistics and Supply Chain, 1-10 employees
Less than a year
“Rave Review
Pros
The routing on Route4me is noticeably superior.
Cons
In my opinion, the optimization feature is not the best.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Hugo
Business Supplies and Equipment, 51-100 employees
More than a year
“Sitisfactory
Pros
Having visibility of all our stops and being able to track our driver's location during deliveries is invaluable.
Cons
It can be challenging when there aren't many options available to resolve our situation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Phillip
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“So far so good
Pros
Route4Me fulfills all my requirements pretty well.
Cons
The web loading time and route viewing are slow. I would prefer to have the ability to export visuals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Construction, 51-100 employees
Less than a year
“Review
Pros
Everything is easy to understand and getting started with Route4Me was not a hassle. In the past, we used to set up routes based on the closest existing stop. However, this system has shown us that it's not always the most optimal approach. In some cases, more linear routes can be more effective.
Cons
I can't think of any cons at the moment. Like with any new software, there is a learning curve, but it's expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simon
Retail, 1-10 employees
Less than 6 months
“Route Planner
Pros
Route4Me is user-friendly, allowing for daily routing and easy setup and adjustment of routes once they're established.
Cons
As of now, I haven't found any negative aspects of the app. I primarily use Route4Me for routing which works great.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
David
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“Route 4 me
Pros
The support team is highly knowledgeable and quick in their responses. If they can't answer a question, they quickly escalate it to the subject matter experts, and the team always gets back to us within 24 hours.
Cons
Sometimes, data can be incorrect or drivers may experience issues loading due to an older version of the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Duane
Retail, 1-10 employees
Less than 6 months
“Duane's Review
Pros
Route alignment for optimal delivery time is fantastic. Personally, I am a big fan of the speak address feature.
Cons
It's problematic to have to leave the route screen and tap back on the app icon to show that the route is complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kirk
Food & Beverages, 500+ employees
More than a year
“Easy and best navaigational tool I have ever used.
Pros
I find the tool extremely useful. It allows me to input addresses or store numbers without any issues. Since I sell to the Walmart chain, it's crucial to have accurate directions and I've never faced any problems in that regard. The tool also keeps me informed about accidents, tools, and speed traps, and I can easily avoid toll roads if needed.
Cons
When I initially started using the app, it was easy to pick up. However, there are occasional changes that require some experimentation to understand how to use them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Brenda
Logistics and Supply Chain, 101-500 employees
More than a year
“BCARTER- review
Pros
Creating routes from the address book is quite a simple task. I find it very helpful to move locations between routes in the route maps. However, if the dates for the route are different, it becomes a bit more complicated as the dates need to align. When using the same routes daily, it's important to ensure that the dates are lined up. Uploading addresses through spreadsheets is a simple process.
Cons
When creating multiple driver routes for large areas, there are instances where multiple routes are assigned to the same locations, resulting in inefficiency. To make adjustments to the address/alias, the address book and each route location need to be updated individually. It would be more convenient if updates in the address book reflected changes in all routed stops for a location. Sometimes, the search bar requires specific input to quickly access information.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
“Route4Me
Pros
The interface of the route maps allows me to view multiple routes and easily swap calls for optimization. Another great feature is the ability to group services by day in the address book, which helps in creating new routes.
Cons
The automatic system route optimization function could be improved, especially in high-density areas. Manual adjustments are often necessary after optimization for multiple routes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Vaughn
Marketing and Advertising, 1-10 employees
More than a year
“I Have Used This App almost EVERY DAY for 3 years
Pros
One of the things I love about it is the ability to attach pictures and notes for every address.
Cons
The optimization feature is consistently inaccurate, which is why I have stopped using it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
George
Logistics and Supply Chain, 11-50 employees
Less than a year
“Market Leading Fleet Management Software with Unparalleled Support
Pros
The route optimization is fantastic, and the dashboard and data capture features are excellent. The best part is that the offered features are well thought out, rather than being added as an afterthought. However, above all, the customer support is unparalleled. I've never experienced such responsiveness and assistance from any other service provider. Route4Me's support team is always available, and if anything critical goes wrong, they can resolve the issue almost immediately. I can't recommend them highly enough!
Cons
If I had the option, it would be great to have a larger database of traffic data specifically for Australia to improve ETAs. Utilizing existing databases instead of creating them internally over time might be more helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jacob
Real Estate, 101-500 employees
Less than a year
“Really like this routing software
Pros
It's easy to use and excels at creating multiple routes. I can route a couple hundred stops in just minutes each day.
Cons
Sometimes, the navigation acts a bit strange.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jose
Government Administration, 500+ employees
Less than a year
“Display of the website and app
Pros
One of the things I really like is how smoothly and easily I can rearrange and move stops between routes.
Cons
The pop-ups at the bottom of the screen (updates) are quite bothersome; they obstruct the view, and there's no way to disable them. Additionally, the small map becomes difficult to see when there are more than six routes, almost disappearing when trying to move calls between routes.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
4
Yan
Construction, 500+ employees
More than a year
“Franklin Operation Rewiew
Pros
We rely on it every day to optimize the routes of our 10 trucks and track their progress. Having proof of deliveries online is a great feature.
Cons
I wish there was an option to reset territories.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
kieron
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“Route for me review
Pros
Route4Me is user-friendly and makes route planning a simple task which benefit us a lot.
Cons
When adding an address to a pre-existing route, it doesn't automatically re-optimize the route's time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
April
Facilities Services, 11-50 employees
More than a year
“Logistic solution
Pros
The customer service has been incredible. They are available through phone, chat, or email and their response is quick and helpful. Loading new routes is fast and the navigation is easy to follow.
Cons
It would be beneficial to have the ability to customize a route based on our company's specific needs without having to manually optimize it. While it might work well for some industries, it doesn't always suit our requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Restaurants, 1-10 employees
Less than 6 months
“Route4Me
Pros
Route4Me is my favorite choice because all the features work flawlessly in guiding me to my destinations. It provides added features like mileage tracking, road closure updates, and speed limit information.
Cons
Having to pay for it is the only thing I dislike about Route4Me; other than that, it functions very effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Hospitality, 11-50 employees
Less than a year
“Route4Me Is A Game Changer
Pros
The most valuable aspect of Route4Me is its route planning functionality. It not only plans efficient routes but also offers valuable insights for scheduling the day in advance for my drivers.
Cons
I believe the development of new features could be faster.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Dean
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“Route4Me is a good tool for our drivers
Pros
Setting up and using routes is not an issue anymore and the IT team at Route4Me has been incredibly helpful.
Cons
The route optimization feature doesn't always perform well when considering job deadline times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
9
Aairon
Package/Freight Delivery, 11-50 employees
More than a year
“best tracking and tracking app for the delivery of your packages
Pros
I like how Route4Me allows me to stay organized and the way routes are created using this platform.
Cons
No comment, everything is good. If there's room for improvement, it would be to make it consume less battery on low-end cell phones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harpreet
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“Great Software for Route work!
Pros
The best part of this software is the driver tracking and route optimization capabilities.
Cons
Occasionally, it can be slow to load, but overall, everything is great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacob
Food Production, 51-100 employees
More than a year
“Route4Me for meal kit logistics.
Pros
The ability to adjust routes on the fly to accommodate day-to-day deliveries is excellent. Additionally, the option to add custom data is a huge advantage for our business, as we often need to create files with specific run data. The feature manager allows us to select the specific add-ons we require. I must mention that Route4Me's support staff is exceptional; they always resolve any issues promptly.
Cons
We remove routes on a weekly basis for general housekeeping, and this makes the Dashboard irrelevant as we can't track our long-term progress. This might be an internal issue rather than a problem with Route4Me, as there's likely API functionality that could be used to export data into a local dashboard on a weekly basis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matthew
Food Production, 51-100 employees
More than a year
“Route4me makes things so much easier for our business.
Pros
Route4Me tracking system and route creation feature make my day much easier, and it's incredibly user-friendly.
Cons
I haven't encountered any real issues with Route4Me. It would be helpful to have a better memory system that remembers frequently used presets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
leandro
Food & Beverages, 11-50 employees
Less than a year
“Experience with route4me last year
Pros
The ease of use, various route planning alternatives, and adaptability to our customers for control and follow-up are highly beneficial.
Cons
Improved features could include more personalized advice to maximize the different options available and enhance driver and delivery efficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Albert
Wholesale, 500+ employees
Less than a year
“MAFS Review
Pros
Implementation process is smooth, and the support for integration and post-installation is excellent.
Cons
Analytics for a network our size is an ongoing matter being addressed by Route4Me support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolas
Logistics and Supply Chain, 51-100 employees
More than a year
“I highly recommend route4me
Pros
About Route4Me I love how simple it is to configure different options and modules. The route creation process is seamless.
Cons
Route4Me maps for Switzerland need updating as there are numerous incorrect addresses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“User
Pros
Route planning and the ability to share routes between drivers are key features for me.
Cons
The navigation can be quite erratic, frequently changing directions and sometimes leading to circular routes for stops close to each other. Google Maps is more accurate for navigation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Douglas
Wholesale, 1-10 employees
More than a year
“Amazing app, very useful
Pros
Route4Me incredibly user-friendly and has saved me valuable time and money in managing routes.
Cons
It could be faster, especially when opening large routes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Cameron
Construction, 500+ employees
Less than 6 months
“Simple Cost Saving Way to Plan Complicated Routes
Pros
Both the admin and user interfaces are intuitive and user-friendly. Route4Me has significantly reduced our dispatch and scheduling workload, allowing us to focus on other important tasks.
Cons
I would prefer the ability to mark locations on a map as first priority by circling them. Additionally, we need a simple method to input recurring breaks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
jason
Real Estate, 11-50 employees
More than a year
“Route4Me is Right4Me
Pros
The routing functionality is good and the integration process was simple and easy.
Cons
Running route replays can be a bit cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monika
Furniture, 11-50 employees
More than a year
“Very good product
Pros
It's very much easy to use and I mainly enjoy the new features introduced in the latest update.
Cons
There is absolutely nothing I dislike about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebekah
Insurance, 1-10 employees
More than a year
“Route For Me Review
Pros
I am very happy because I can easily export my routes to an Excel sheet.
Cons
I believe it's due to the plan I have, but I don't like that I can only use the mobile version and not the computer version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Giorgia
Logistics and Supply Chain, 51-100 employees
Less than a year
“Route for me is great
Pros
The fact that how easy it is to create routes, the map layout is excellent and the customer service team is always helpful. In short I am happy with the Route4Me.
Cons
The recent update for the route list removed the ability to save a route for future use, which is disappointing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
