Total 38 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

29%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

E

Edwin

Retail, 1-10 employees

Less than a year

5.0
October 2023

Route4Me for Delivery Business

Pros

Every morning, we use it to organize our delivery team routes and allocate workloads. There's no need to stress about determining the best routes or assigning tasks because it's automated.

Cons

Compared to other applications in the market, it's cost is a bit too high and the pricing is only in USD, which makes it even more expensive in our country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angel

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0
June 2023

Wonder App use.

Pros

Uploading spreadsheets or inputting home addresses with the address scanner is not hassle.

Cons

For me it's frustrating not being able to optimize a route according to my preferences.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sheila

Medical Practice, 51-100 employees

Less than a year

4.0
June 2023

The Route 4me Way!

Pros

The ability to quickly create routes for drivers has significantly reduced our time spent mapping routes, allowing my staff to focus on other important tasks.

Cons

There were instances when I received conflicting answers from the Route4Me staff.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

B

Billie

Logistics and Supply Chain, 51-100 employees

Less than 6 months

5.0
May 2023

The BEST on the market

Pros

It's remarkable how much time and money it can save both the company and the customer.

Cons

So far, I haven't come across anything that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kofi

Logistics and Supply Chain, 1-10 employees

Less than a year

4.0
May 2023

Rave Review

Pros

The routing on Route4me is noticeably superior.

Cons

In my opinion, the optimization feature is not the best.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

H

Hugo

Business Supplies and Equipment, 51-100 employees

More than a year

5.0
May 2023

Sitisfactory

Pros

Having visibility of all our stops and being able to track our driver's location during deliveries is invaluable.

Cons

It can be challenging when there aren't many options available to resolve our situation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

P

Phillip

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
May 2023

So far so good

Pros

Route4Me fulfills all my requirements pretty well.

Cons

The web loading time and route viewing are slow. I would prefer to have the ability to export visuals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Construction, 51-100 employees

Less than a year

5.0
May 2023

Review

Pros

Everything is easy to understand and getting started with Route4Me was not a hassle. In the past, we used to set up routes based on the closest existing stop. However, this system has shown us that it's not always the most optimal approach. In some cases, more linear routes can be more effective.

Cons

I can't think of any cons at the moment. Like with any new software, there is a learning curve, but it's expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Simon

Retail, 1-10 employees

Less than 6 months

5.0
May 2023

Route Planner

Pros

Route4Me is user-friendly, allowing for daily routing and easy setup and adjustment of routes once they're established.

Cons

As of now, I haven't found any negative aspects of the app. I primarily use Route4Me for routing which works great.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

David

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
May 2023

Route 4 me

Pros

The support team is highly knowledgeable and quick in their responses. If they can't answer a question, they quickly escalate it to the subject matter experts, and the team always gets back to us within 24 hours.

Cons

Sometimes, data can be incorrect or drivers may experience issues loading due to an older version of the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Duane

Retail, 1-10 employees

Less than 6 months

5.0
May 2023

Duane's Review

Pros

Route alignment for optimal delivery time is fantastic. Personally, I am a big fan of the speak address feature.

Cons

It's problematic to have to leave the route screen and tap back on the app icon to show that the route is complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kirk

Food & Beverages, 500+ employees

More than a year

5.0
May 2023

Easy and best navaigational tool I have ever used.

Pros

I find the tool extremely useful. It allows me to input addresses or store numbers without any issues. Since I sell to the Walmart chain, it's crucial to have accurate directions and I've never faced any problems in that regard. The tool also keeps me informed about accidents, tools, and speed traps, and I can easily avoid toll roads if needed.

Cons

When I initially started using the app, it was easy to pick up. However, there are occasional changes that require some experimentation to understand how to use them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B

Brenda

Logistics and Supply Chain, 101-500 employees

More than a year

4.0
May 2023

BCARTER- review

Pros

Creating routes from the address book is quite a simple task. I find it very helpful to move locations between routes in the route maps. However, if the dates for the route are different, it becomes a bit more complicated as the dates need to align. When using the same routes daily, it's important to ensure that the dates are lined up. Uploading addresses through spreadsheets is a simple process.

Cons

When creating multiple driver routes for large areas, there are instances where multiple routes are assigned to the same locations, resulting in inefficiency. To make adjustments to the address/alias, the address book and each route location need to be updated individually. It would be more convenient if updates in the address book reflected changes in all routed stops for a location. Sometimes, the search bar requires specific input to quickly access information.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
May 2023

Route4Me

Pros

The interface of the route maps allows me to view multiple routes and easily swap calls for optimization. Another great feature is the ability to group services by day in the address book, which helps in creating new routes.

Cons

The automatic system route optimization function could be improved, especially in high-density areas. Manual adjustments are often necessary after optimization for multiple routes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

V

Vaughn

Marketing and Advertising, 1-10 employees

More than a year

4.0
May 2023

I Have Used This App almost EVERY DAY for 3 years

Pros

One of the things I love about it is the ability to attach pictures and notes for every address.

Cons

The optimization feature is consistently inaccurate, which is why I have stopped using it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

G

George

Logistics and Supply Chain, 11-50 employees

Less than a year

5.0
May 2023

Market Leading Fleet Management Software with Unparalleled Support

Pros

The route optimization is fantastic, and the dashboard and data capture features are excellent. The best part is that the offered features are well thought out, rather than being added as an afterthought. However, above all, the customer support is unparalleled. I've never experienced such responsiveness and assistance from any other service provider. Route4Me's support team is always available, and if anything critical goes wrong, they can resolve the issue almost immediately. I can't recommend them highly enough!

Cons

If I had the option, it would be great to have a larger database of traffic data specifically for Australia to improve ETAs. Utilizing existing databases instead of creating them internally over time might be more helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jacob

Real Estate, 101-500 employees

Less than a year

5.0
May 2023

Really like this routing software

Pros

It's easy to use and excels at creating multiple routes. I can route a couple hundred stops in just minutes each day.

Cons

Sometimes, the navigation acts a bit strange.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Jose

Government Administration, 500+ employees

Less than a year

3.0
May 2023

Display of the website and app

Pros

One of the things I really like is how smoothly and easily I can rearrange and move stops between routes.

Cons

The pop-ups at the bottom of the screen (updates) are quite bothersome; they obstruct the view, and there's no way to disable them. Additionally, the small map becomes difficult to see when there are more than six routes, almost disappearing when trying to move calls between routes.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

4

Y

Yan

Construction, 500+ employees

More than a year

4.0
May 2023

Franklin Operation Rewiew

Pros

We rely on it every day to optimize the routes of our 10 trucks and track their progress. Having proof of deliveries online is a great feature.

Cons

I wish there was an option to reset territories.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

K

kieron

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
May 2023

Route for me review

Pros

Route4Me is user-friendly and makes route planning a simple task which benefit us a lot.

Cons

When adding an address to a pre-existing route, it doesn't automatically re-optimize the route's time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

April

Facilities Services, 11-50 employees

More than a year

5.0
May 2023

Logistic solution

Pros

The customer service has been incredible. They are available through phone, chat, or email and their response is quick and helpful. Loading new routes is fast and the navigation is easy to follow.

Cons

It would be beneficial to have the ability to customize a route based on our company's specific needs without having to manually optimize it. While it might work well for some industries, it doesn't always suit our requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberly

Restaurants, 1-10 employees

Less than 6 months

5.0
May 2023

Route4Me

Pros

Route4Me is my favorite choice because all the features work flawlessly in guiding me to my destinations. It provides added features like mileage tracking, road closure updates, and speed limit information.

Cons

Having to pay for it is the only thing I dislike about Route4Me; other than that, it functions very effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Austin

Hospitality, 11-50 employees

Less than a year

5.0
May 2023

Route4Me Is A Game Changer

Pros

The most valuable aspect of Route4Me is its route planning functionality. It not only plans efficient routes but also offers valuable insights for scheduling the day in advance for my drivers.

Cons

I believe the development of new features could be faster.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D

Dean

Transportation/Trucking/Railroad, 500+ employees

Less than a year

4.0
May 2023

Route4Me is a good tool for our drivers

Pros

Setting up and using routes is not an issue anymore and the IT team at Route4Me has been incredibly helpful.

Cons

The route optimization feature doesn't always perform well when considering job deadline times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

9

A

Aairon

Package/Freight Delivery, 11-50 employees

More than a year

5.0
May 2023

best tracking and tracking app for the delivery of your packages

Pros

I like how Route4Me allows me to stay organized and the way routes are created using this platform.

Cons

No comment, everything is good. If there's room for improvement, it would be to make it consume less battery on low-end cell phones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Harpreet

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0
May 2023

Great Software for Route work!

Pros

The best part of this software is the driver tracking and route optimization capabilities.

Cons

Occasionally, it can be slow to load, but overall, everything is great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jacob

Food Production, 51-100 employees

More than a year

5.0
May 2023

Route4Me for meal kit logistics.

Pros

The ability to adjust routes on the fly to accommodate day-to-day deliveries is excellent. Additionally, the option to add custom data is a huge advantage for our business, as we often need to create files with specific run data. The feature manager allows us to select the specific add-ons we require. I must mention that Route4Me's support staff is exceptional; they always resolve any issues promptly.

Cons

We remove routes on a weekly basis for general housekeeping, and this makes the Dashboard irrelevant as we can't track our long-term progress. This might be an internal issue rather than a problem with Route4Me, as there's likely API functionality that could be used to export data into a local dashboard on a weekly basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Matthew

Food Production, 51-100 employees

More than a year

5.0
May 2023

Route4me makes things so much easier for our business.

Pros

Route4Me tracking system and route creation feature make my day much easier, and it's incredibly user-friendly.

Cons

I haven't encountered any real issues with Route4Me. It would be helpful to have a better memory system that remembers frequently used presets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

leandro

Food & Beverages, 11-50 employees

Less than a year

4.0
May 2023

Experience with route4me last year

Pros

The ease of use, various route planning alternatives, and adaptability to our customers for control and follow-up are highly beneficial.

Cons

Improved features could include more personalized advice to maximize the different options available and enhance driver and delivery efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Albert

Wholesale, 500+ employees

Less than a year

5.0
May 2023

MAFS Review

Pros

Implementation process is smooth, and the support for integration and post-installation is excellent.

Cons

Analytics for a network our size is an ongoing matter being addressed by Route4Me support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nicolas

Logistics and Supply Chain, 51-100 employees

More than a year

4.0
May 2023

I highly recommend route4me

Pros

About Route4Me I love how simple it is to configure different options and modules. The route creation process is seamless.

Cons

Route4Me maps for Switzerland need updating as there are numerous incorrect addresses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
May 2023

User

Pros

Route planning and the ability to share routes between drivers are key features for me.

Cons

The navigation can be quite erratic, frequently changing directions and sometimes leading to circular routes for stops close to each other. Google Maps is more accurate for navigation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

D

Douglas

Wholesale, 1-10 employees

More than a year

5.0
May 2023

Amazing app, very useful

Pros

Route4Me incredibly user-friendly and has saved me valuable time and money in managing routes.

Cons

It could be faster, especially when opening large routes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Cameron

Construction, 500+ employees

Less than 6 months

4.0
May 2023

Simple Cost Saving Way to Plan Complicated Routes

Pros

Both the admin and user interfaces are intuitive and user-friendly. Route4Me has significantly reduced our dispatch and scheduling workload, allowing us to focus on other important tasks.

Cons

I would prefer the ability to mark locations on a map as first priority by circling them. Additionally, we need a simple method to input recurring breaks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

J

jason

Real Estate, 11-50 employees

More than a year

5.0
May 2023

Route4Me is Right4Me

Pros

The routing functionality is good and the integration process was simple and easy.

Cons

Running route replays can be a bit cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Monika

Furniture, 11-50 employees

More than a year

5.0
May 2023

Very good product

Pros

It's very much easy to use and I mainly enjoy the new features introduced in the latest update.

Cons

There is absolutely nothing I dislike about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rebekah

Insurance, 1-10 employees

More than a year

5.0
May 2023

Route For Me Review

Pros

I am very happy because I can easily export my routes to an Excel sheet.

Cons

I believe it's due to the plan I have, but I don't like that I can only use the mobile version and not the computer version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Giorgia

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
May 2023

Route for me is great

Pros

The fact that how easy it is to create routes, the map layout is excellent and the customer service team is always helpful. In short I am happy with the Route4Me.

Cons

The recent update for the route list removed the ability to save a route for future use, which is disappointing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10