Tenna Reviews

“Tenna is user-friendly

Pros

I love that the cams and driver dashboards give me a clear insight into what is happening.

Cons

One thing I noticed is that the video storage on the cameras is limited to just 72 hours, which means I cannot go back and see footage from weeks ago. It feels like restriction.

“Why is it my fav?

Pros

My favorite part of Tenna is being able to set up and manage preventative maintenance, even handling all the incoming maintenance requests. All that in one place.

Cons

I really wish there was a better calendar view to help me manage the mechanics schedule.

“Decent product, but delivery was poor

Pros

It is a really good product packed with many great features that have proven helpful to us.

Cons

Tenna software upfront implementation cost is way too high. While working with them, I came to the conclusion they charge you for everything.

“Easy to access

Pros

One thing I really like is that it is easily accessible to all our team members and that the system is quite flexible too.

Cons

I would love to see improved app filtering options for maintenance requests.

“Tops the list

Pros

The fact that I can see where all our equipment is at any time really gives me peace of mind. Also it helps with our scheduling, tracking hours, mileage and receiving maintenance alerts. In short Tenna keeps all our assets organized on one platform.

Cons

While the filters are useful, it would be great if when viewing all inventory without filters, the assets were grouped into dropdowns by category or fleet ID with the option to hide them. Also, being able to edit assets inline instead of one at a time is something I am looking for.

“Awesome software that lets you see a bigger picture

Pros

Tenna software is very easy to use and it gives me all the good info I need. Plus their staff is really helpful.

Cons

The price of the software is really high for no reason. Like I am charged for every extra report. Plus, some of the reports are so difficult to use that I end up running multiple ones just to get the info I need.

“Up till now, so good

Pros

The customer services Tenna offers are truly exceptional excellent. Like even after the sale, they were there to assist us, whenever we contacted them. Also the app is user-friendly and the reporting features and resource management tools are spot on.

Cons

One thing I have noticed is that nothing is linked to a job number as it is only tied to the job site, which is something that is not a dealbreaker but causes a bit of inconvenience.

“This company and its product are top-notch

Pros

I have to say, the customer support staff is among the best I have ever worked with. Also it is easy to use and understand.

Cons

Well keep in mind that Tenna's quality comes at a price but I wish some of the add-ons they charge for were included in the main modules. It would just make the product better overall.

“The best for equipment tracking

Pros

I highly value the vast amount of information available on the portal. Their customer service team is top-notch and I am impressed by how willing the programming team is to tweak things for our specific needs.

Cons

The integration with our Spectrum accounting system has been slow, but I really appreciate that the implementation team is putting in a lot of effort to make it right.

“Customer service is helpful

Pros

Tenna software is a combination of good things. It provides great customer service and solid fleet management. Plus with it, I am able to track maintenance quite easily.

Cons

My only complaint is that I have to create a maintenance request before I can generate a work order. I feel like it is an unnecessary step.

“Tracking software that is both useful and innovative

Pros

I really like how easy it is to locate our equipment and tool with it. Also the app is quite simple to use and understand for our field personnel. And the customer service is also unmatched. The staff knows construction inside out and helps us get the most out of Tenna.

Cons

Resource Management Schedule is not easy to use and is not as practical as I expected. Also, I am looking forward to the improvements especially the ability to export and share the schedule. And a better geofence feature that accurately captures work for two different customers in close proximity will be a great addition.

“A complete package

Pros

The wide range of of features Tenna offers really helps optimize both our equipment and labor employment.

Cons

Support for Materials and Trucking feels a little immature right now. Also there is an awkward mapping between the job-based structure we use in Vista and the site-based structure in Tenna.

“Offers the best support

Pros

Tenna makes it so easy for us to handle all the backend work our company needs.

Cons

Well I am not a fan of the fact that when I request a custom clip of an asset, it takes about 24 hours to get it.

“Works well

Pros

For tracking and maintaining our vehicles, I find Tenna the best tool. Also I love the reminders it gives as they help us stay on top of asset service.

Cons

The self-help resources are not the best. However, the webinars I attended were quite helpful.

“Covers all our requirements

Pros

I really like that I can manage everything equipment-related all in one platform.

Cons

Some installations are quite complex, but I like the fact that the team walks you through the process.

“The leading asset tracking tool for construction

Pros

I am really impressed by the excellent customer service, ease of use and overall functionality. I also enjoy asset tracking, inspection and maintenance reports, organization of equipment and tools, and planning and scheduling for jobs.

Cons

It is a bit expensive. And you must know exactly how many assets you are planning to track which is not easy, mainly if you are constantly adding new ones.