Veryon Tracking Reviews

“disappointing service

Pros

I haven't found anything I like about Veryon yet, though FlightDocs used to be great. When a company buys another, they should really keep up the quality of service.

Cons

We never really got to use the service properly because it took over nine weeks to onboard our customer's plane. To make matters worse, the aircraft was initially uploaded under the wrong tail number and no one caught the mistake.

“great for syncing and inventory search

Pros

In my expereince, it's super good. I really appreciate that our pilots can update their times and it automatically syncs with Veryon for real-time due lists. I also like how the inventory search shows results as you type.

Cons

When I export a full parts list, I really wish it included the bin location. It would be so helpful to be able to sort by bin location before exporting.

“Easy search and reports

Pros

It's easy to search for tasks and pull reports to check utilization.

Cons

For engines, we can't see the estimated due date for tracked items directly in the due list, it only shows hours remaining. It doesn't convert that into a date based on daily use. Interestingly, though, if you download the due list, the estimated date does show up there.

“Well-organized dashboard but poor AD/SB handling

Pros

The main dashboard is well-organized and makes it simple to navigate to other parts of the application.

Cons

The process for evaluating Airworthiness Directives and Service Bulletins isn't very well implemented in the system.

“Better organized than old versions

Pros

It's far better organized than the older versions of FlightDocs Enterprise.

Cons

I'm still noticing missed connections between items that should be linked. For example, when a wheel assembly is changed, related tasks like tire replacement should automatically be linked but they aren't.

“Helpful service but we want more customization

Pros

The customer service is helpful and the product's visual design is clean and professional.

Cons

I'd love more options to customize the system for our needs. I'd also like to see better rotables tracking for units like wheel assemblies that are frequently removed, serviced, and reinstalled.

“User-friendly and helpful support

Pros

I love how user-friendly it is. I also appreciate that I can reach out to the team whenever I need help or have questions about how something works.

Cons

The system tends to freeze often or takes a long time to load. I know you're still improving it but I think the allocation feature, in particular, needs more attention.

“permissions too broad

Pros

Mainly for me I like that I can enjoy the freedom of using the system without always relying on analysts to do things for us. It's user-friendly and easy to get used to.

Cons

I'd prefer if our engine inspections only showed the parent code on the due list, rather than every single child code. I'd also like to see more granular permission breakdowns. For Part 135 and 121 operators, some users need specific permissions without gaining unintended access to others on the same permission string.

“Easy maintenance management

Pros

I really like how easy it is to manage maintenance items.

Cons

The only downside is that I find it limiting that we can't use multi-level filtering and sorting.

“yearly price hikes

Pros

It's simple to use and I value that Veryon provides our MELs (Minimum Equipment Lists).

Cons

costs keep going up every year so that's actually why we left CAMP. We've also had recent issues bringing a new aircraft online smoothly.

“Simple and valuable tracking

Pros

The system is very simple and easy to use. The tracking feature is especially valuable for keeping my entire fleet current.

Cons

Customer service isn't what it used to be. I used to know everyone at the company but as they've grown into ATP and now Veryon, things have changed. What used to take five minutes to fix now takes days.

“Inventory included in the package!

Pros

I really appreciate that inventory management is included without any extra cost, it's all part of the package.

Cons

The setup process felt like it took longer than it should have.

“No special training needed! So easy!

Pros

The functionality is so easy that you don't need special training to figure it out.

Cons

Some functions, like compliance and logbook generation, require too many clicks and jumping between different screens.

“Clear and easy

Pros

Flightdocs is relatively user-friendly. Sometimes it can be a little tricky to find your way around but customer service has been incredibly helpful whenever I've needed guidance. The program itself is very clear.

Cons

It can be a little tricky to find your way around but customer service has been very helpful in guiding me through the program.

“Easy across platforms

Pros

I like how easy it is to use the product across different platforms.

Cons

I'm not able to add any comments to explain what I don't like.

“Simple tool with top support

Pros

Besides being simple to navigate, the customer service and support are absolutely top-notch.

Cons

FlightDocs is aware of the issue and is working on improving the operations module for Part 135.

“Clear due list and easy orders

Pros

The features that help us the most are the clarity of the maintenance due list, how simple it is to create purchase or repair orders and the ability to easily track components.

Cons

One downside is that the system doesn't track retirement index numbers (RINs) for Bell medium or light helicopters. Adding this would be a huge help for operators.

“User-friendly with many features

Pros

I think the software is very user-friendly and the more I use it, the more useful features I discover.

Cons

We track two airplanes in FlightDocs but I mostly use just one. I wish I could set my primary airplane as the default so it autopopulates