Total 8 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

38%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

V

Valentina

Telecommunications, 1-10 employees

More than a year

5.0
January 2025

Works the best for us!

Pros

There are a few things I really like about it such as its efficiency, service level, the great people and the smart solutions they offer.

Cons

For now, I think Wialon mainly offers a wide range of telematics solutions, but we would love to see more IoT devices integrated in the future.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

J

Julien

Computer Software, 11-50 employees

More than a year

4.0
November 2024

Incredible software packed with advanced features

Pros

Wialon is a great telematics platform packed with advanced features and tons of compatible GPS devices. Depending on our clients needs, we only activate the features they ask for to boost the user experience. As their needs change, we are right there supporting our clients with the help of them. The performance is really good and the hosting stays super stable.

Cons

I feel like the user interface could be a bit more modern. As for now it looks a bit outdated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

S

Sergey

Information Technology and Services, 51-100 employees

More than a year

5.0
November 2024

Simply exceptional

Pros

The flexibility and customization options they offer are amazing. Plus, they even support a wide range of devices and provide strong community backing.

Cons

Wialon software is pretty advanced with all its settings, so it took us a little time to get the hang of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sava

Security and Investigations, 51-100 employees

Less than a year

4.0
November 2024

Its a complete tracking system

Pros

It offers a solid tracking platform with plenty of customization choices to fit our requirements. Plus it supports a really wide range of devices..

Cons

My main issue with Wialon is that it does not include built-in graphical reporting. Also it has some stability issues and the support is not good too.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

P

Pholy

Automotive, 11-50 employees

More than a year

4.0
October 2024

Works fine

Pros

Not only does it offer multiple different features but it is also quite flexible to meet our client's requirements. They even offer a great support when in need.

Cons

The features it offers are something any competitor can offer, so in this area I find it less competitive among others.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D

David

Consumer Electronics, 1-10 employees

Less than 6 months

5.0
January 2020

Really reliable software

Pros

Wialon is a complete package. I find it very comprehensive and it even supports multiple apps.

Cons

I had to spend some time learning how to use it because there are so many options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S

Solomon

Religious Institutions, 101-500 employees

Free Trial

3.0
February 2019

Offers great features and user-friendly

Pros

Any telematics technology you can imagine is available on Wialon. Routing, dispatch, asset tracking even NBio, they have got it all. Plus they support more devices than any other system I've seen. The customer care is fantastic too as they reply to emails on time and have really dependable support materials. Their pricing is also fair compared to other GPS tracking providers and it really works in favor of users with more vehicles.

Cons

The user interface is really poor, as it feels to me like I am using an old Windows 98. It takes me a while to figure out where any feature is and I'm not a fan of the font, design or layout. In short everything just feels too stuffed.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

GN

Greysi N.

Chemicals, 11-50 employees

Less than a year

5.0
January 2019

Just nailed every aspect

Pros

I think Wialon is an amazing, well thought out tool for properly monitoring the status and location of our vehicles. It even gives me detailed reports and helps me make better decisions and analyses, even when unexpected events happen during the workday. Plus, the support and real time connectivity are top-notch.

Cons

To be honest, I do not have anything negative to say about it. I am very satisfied.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10