Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ND

Nathalie D.

Enterprise, 500+ employees

5.0
March 2024

Solid Control Features Available

Pros

I find this Internal Control tool incredibly helpful for managing our framework. The interface is interactive and user-friendly, making it simple to monitor control status. The workflow between different lines of defense functions seamlessly! The team behind it is genuinely friendly and responds quickly whenever we have questions or need custom development. They follow up on any issues promptly. We used to rely on email management but this gives us far better visibility and insight into our processes.

Cons

Sometimes development requests take longer than initially anticipated, which can be frustrating when you're waiting for specific features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
March 2024

Excellent Third Party Management Tool

Pros

It's accessible and it gives me a solid overview for managing third parties. Managing vendors becomes much simpler since it connects seamlessly with MS Teams and pulls data from multiple sources automatically.

Cons

I wish more companies would adopt this system since it's so comprehensive and that's really my only complaint about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
February 2024

Flexible solution for complex workflows

Pros

I love how this tool takes complex workflows and makes them feel straightforward. Working with it is actually enjoyable and the intuitive design means everyone on the team can jump right in without a steep learning curve. Implementation was smooth and adoption happened quickly across the board.

Cons

Nothing significant comes to mind and I'm genuinely happy with this solution.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

KD

Kamilla D.

Enterprise, 500+ employees

5.0
February 2024

Essential Third-Party Management Platform

Pros

I'm really impressed with how user-friendly this platform is, everything feels interactive nd makes managing third parties so much smoother. The customization options are fantastic since I can adapt it to fit exactly what my team needs. The integrations with external agencies have been a game-changer for streamlining our workflow and keeping communication flowing.

Cons

The system can get a bit sluggish when I'm juggling several assessments at once, and sending them out takes longer than I'd like. That said, the team is working on AI improvements and new updates to speed things up.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
January 2024

Risk Management Made Simple and Clear

Pros

I appreciate how the professional layout for risk management combines with gamification elements to make daily tasks more engaging. The extensive plugin options create an incredibly powerful platform that works well for different types of organizations. What I find particularly valuable is the flexible entry model and you can start simple and gradually expand features based on what your organization actually needs over time.

Cons

Right now I can't give an answer on that yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

JF

Jeroen F.

Enterprise, 500+ employees

5.0
September 2023

Very easy Solution

Pros

I find this really simple to use and the implementation process was smooth. The integrations with Teams and Okta work great too.

Cons

Still in development, so some features like dashboarding arent finished yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

JV

Jurgen v.

Small-Business, 11-50 employees

4.0
September 2023

All in one solution

Pros

The user interface feels really easy and I'm impressed by how comprehensive the scope is. It covers everything a risk manager could need.

Cons

I find that not enough people really grasp what this can do for them which makes it harder to get buy-in from the team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

MDVM

Marieta de Vos M.

Enterprise, 500+ employees

4.0
September 2023

Personalized Support That Makes a Difference

Pros

I really value the personalized attention and have to give credit to the team for their outstanding support. This kind of personal touch is what makes the service stand out and turns it into a great option for anyone looking for ICF support tools with continuous assistance.

Cons

I haven't run into any real issues yet but I know every service can have its challenges depending on the situation or user needs. Individual experiences definitely vary and there's always a chance that unexpected problems or limitations might pop up down the road. I try to stay alert and keep an eye on how things are performing so I can tackle any potential downsides quickly. So far though, my experience has been pretty positive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

SV

Sam V.

Enterprise, 500+ employees

4.0
September 2023

Best Team Collaboration on Development

Pros

The fact that they actually listen to feedback and the platform genuinely helps our business operations.

Cons

I can't think of any real problems right now and everything that used to bug me has been fixed lately.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

JV

Joost v.

Enterprise, 500+ employees

5.0
February 2023

Excellent Risk Management Made Simple

Pros

The team at 3rdRisk is incredibly friendly and helpful and they really think outside the box when it comes to solutions. What I love most is how simple and user-friendly this platform is which makes it truly stand out. When I rolled it out to our customers, everyone picked it up amazingly fast and got excited about using it. The chat feature works brilliantly and makes communication so much smoother. Contract negotiations were smooth too and we can add more users down the road without any extra fees which is a huge plus for our growth plans.

Cons

The platform's name doesn't fully capture what the risk management module actually does and it handles internal risks too, not just what you'd expect. Dashboards could use some work, though I know that's already being addressed. Honestly can't think of anything else that bothers me about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10