Aclaimant Reviews
Total 12 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Insurance, 101-500 employees
“User-friendly software”
Pros
This platform has been really helpful and simple to use. It makes my everyday tasks much more manageable.
Cons
I honestly don't have anything negative to say about this platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Environmental Services, 101-500 employees
“Brilliant dedicated rep”
Pros
Getting around this tool feels very simple. The support team has been excellent and our dedicated rep, Morgan, has been fantastic. She is always available to help us out or walk us through new updates and how to use them.
Cons
We haven't faced any problems with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 101-500 employees
“Responsive support and smooth setup”
Pros
Right from the start, the support has been prompt and detailed and most of our issues have been taken care of very quickly. We've asked them for quite a few different things and the representative assigned to us has been consistently accommodating every single time. The system is user-friendly, nearly every change we've requested has been simple to put in place and since I'm the primary user spending more than an hour a day in it, I can say our data from several outside sources has integrated well on my end since day one.
Cons
We really haven't run into any major problems. We do realize that we aren't using the most comprehensive version of what it offers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Construction, 101-500 employees
“Reliable safety call tracking”
Pros
Something that really works well is being able to keep track of safety calls and check-ins.
Cons
Searching for specific check-ins isn't very simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Insurance, 500+ employees
“Clear layout”
Pros
The layout feels user-friendly and simple to use. Everything needed to manage claims is right at your fingertips and simple to find.
Cons
A few screens do feel a bit repetitive but it's not something I'd consider a deal-breaker.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
“customizable forms”
Pros
Being able to customize the forms and export reports so effortlessly has been a big plus. Aclaimant has saved us a ton of time especially when end-of-year reporting comes around.
Cons
There was a bit of a learning curve during implementation but our implementation specialist was excellent and answered every question we had right away.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Legal Services, 101-500 employees
“Instant incident alerts”
Pros
Whenever an incident report is sent, multiple people get the email at the same time which helps everyone stay informed right away.
Cons
There are more tabs than I'd prefer to open and I wish everything could be brought together in one place.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospitality, 500+ employees
“Cuts down on paperwork”
Pros
It gets rid of the stacks of paper forms we used to rely on for health and safety compliance. On top of that, managers can track safety activity clearly through the analytics tools.
Cons
we only recently rolled out the software so there hasn't been enough time using it yet to point to any real downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Insurance, 11-50 employees
“Helps monitor incidents”
Pros
Keeping tabs on our incidents and near misses has been really useful and having all of that data visible at a glance makes it even better.
Cons
At this point, we still haven't come across anything we dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 11-50 employees
“Open to feedback”
Pros
It is a highly flexible, customizable platform that helps turn complicated risk information into practical, usable data. On top of that, their customer service is incredible and the team is very open to feedback and keeps working to improve the platform over time.
Cons
I don't have any dislikes to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food Production, 500+ employees
“Ability to create our OSHA logs”
Pros
This product is simple to move around in and keeps all of my incident management tools right where I need them. One of the features I enjoy most is being able to create our OSHA logs.
Cons
The only thing I'd really like to see added down the road is a reporting feature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Staffing and Recruiting, 500+ employees
“Simple to understand”
Pros
The questions move along in a clear, step-by-step way which makes the whole process very user-friendly.
Cons
I have nothing negative to point out. The system is very user-friendly overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10