Total 7 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

43%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RP

RafaA P.

Enterprise, 500+ employees

4.0
September 2023

Helpful dealership management tool

Pros

The standardization features have been a game-changer for our audit processes. Our team can now implement audits much more consistently across different auditors and the speed improvement has been noticeable. Everything feels more streamlined and efficient compared to our old methods.

Cons

I wish there were more options for me to customize things on my own without needing help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
September 2023

Meets our business requirements perfectly

Pros

The system really helps standardize how we implement audits. It provides solid support for getting audit processes up and running smoothly.

Cons

Setting up connections between different modules can be pretty confusing and takes more time than it should.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AK

Anna K.

Mid-Market, 51-100 employees

5.0
May 2023

Excellent Survey Management Solution

Pros

I find this tool really simple to use. It's been great for handling complex surveys that have tons of questions spread across different departments in our organization.

Cons

Nothing really stands out as problematic or inconvenient to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Jasween K.

Enterprise, 500+ employees

5.0
May 2022

My go to management tool

Pros

I'm blown away by how this cuts down individual assessment management from days to just minutes. The reporting feature is fantastic and it creates customized reports for different stakeholders with exactly the data they need to see. What I really value is being able to generate compliance specification lists for both supplier contracts and internal departments.

Cons

I haven't run into any real issues that the team hasn't already tackled or improved on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
May 2022

Good tool with Room for Growth

Pros

I find this to be a clean, simple solution that gets the job done perfectly. The reporting features work at every level I need and the Excel integration is really smooth.

Cons

The performance could definitely be faster and more reliable. I notice some features don't always work consistently, though that might be an environment thing on our end. What really bugs me is how many clicks it takes to complete simple tasks and streamlining that workflow would make a huge difference.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MK

Marcin K.

Mid-Market, 51-100 employees

5.0
May 2022

Solid compliance management solution

Pros

I really appreciate how easy it is to build risk profiles and set audit priorities based on what matters most. The dashboard layout is interactive and makes everything accessible at a glance. Being able to see how risk factors tie into compliance status has been incredibly useful for our team. The risk heat map visualization is another standout feature that helps identify problem areas quickly.

Cons

Can't think of any major issues right now. It did exactly what we needed when we got it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Maciej P.

Enterprise, 500+ employees

5.0
March 2022

Best for Internal Auditing

Pros

The implementation back in 2019 went smoothly and everything was delivered on schedule and stayed within our budget. What really stands out is how supportive the team has been since we went live. They've been incredibly helpful whenever we needed assistance. This tool has genuinely optimized our processes for our 20+ person internal audit department. The interface user-friendly, plus the escalation features work smoothly when there are any delays. I'd definitely recommend this solution to others.

Cons

I honestly can't think of anything specific to complain about. The app works really well for what I need and working with C&F has been a positive experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10