
BIC GRC Reviews
Total 7 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Philipp
Medical Devices, 500+ employees
More than a year
“Effective ERM tool
Pros
I really like how quick and easy it is to capture and manage risks without wasting time. BIC is user-friendly with useful workflows that make my job easier. It has everything needed for top-quality risk management, including risk simulation, clear dashboards and fast reporting.
Cons
Customizing certain features can take some time especially when it comes to specific requirements. However, the company's support is available, so that helps a lot.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Marius
Chemicals, 500+ employees
More than a year
“Ideal GRC system you could wish for
Pros
It's a solid standard with a customizable permission system and workflow approvals. The module concept along with the connection to BPMN software is great. The consulting is excellent and the support is quick with a dedicated contact for each customer.
Cons
There are some minor technical weaknesses like the SSO integration but honestly, it's not a big deal because the overall package is perfectly fine.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Felix
Banking, 500+ employees
More than a year
“Flexible solution for managing management systems
Pros
We were able to implement a great solution for all the supported management systems. The flexibility to customize it ourselves was a big plus and the rollout across the company went smoothly.
Cons
The recent redesign of the user interface wasn't loved by everyone but the manufacturer is working on further improvements.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Richard
Banking, 11-50 employees
More than a year
“More value with a secure and compliant tool
Pros
What we like most is the clear dashboard that shows all the key metrics at a glance.
Cons
There's still some room for improvement when it comes to the risk portfolio and the available graphics.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Christian
Financial Services, 101-500 employees
More than a year
“Adaptable tool
Pros
The customization options and the intuitive interface are fantastic, plus I can implement the different streams independently from each other.
Cons
The design could use some improvements. Getting started took a bit more effort because it's highly customizable but that's also a good thing in the long run.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Rajeev
Information Technology and Services, 51-100 employees
More than a year
“Excellent tool that holds its own
Pros
After the training provided, the tool is mostly self-customizable, so I can handle it as a system administrator without much help.
Cons
At certain points, the customization options are limited and you'll need help from the manufacturer to move forward.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Jens
Utilities, 500+ employees
More than a year
“An amazing software with impressive flexibility
Pros
I really appreciate the clean interface, the reports and the ability to customize things on my own.
Cons
The initial hurdle was understanding the model and adapting it to our business processes and structures but that wasn't really an issue with the software itself.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10