Total 7 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

P

Philipp

Medical Devices, 500+ employees

More than a year

5.0
April 2025

Effective ERM tool

Pros

I really like how quick and easy it is to capture and manage risks without wasting time. BIC is user-friendly with useful workflows that make my job easier. It has everything needed for top-quality risk management, including risk simulation, clear dashboards and fast reporting.

Cons

Customizing certain features can take some time especially when it comes to specific requirements. However, the company's support is available, so that helps a lot.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

M

Marius

Chemicals, 500+ employees

More than a year

5.0
January 2024

Ideal GRC system you could wish for

Pros

It's a solid standard with a customizable permission system and workflow approvals. The module concept along with the connection to BPMN software is great. The consulting is excellent and the support is quick with a dedicated contact for each customer.

Cons

There are some minor technical weaknesses like the SSO integration but honestly, it's not a big deal because the overall package is perfectly fine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

F

Felix

Banking, 500+ employees

More than a year

5.0
December 2022

Flexible solution for managing management systems

Pros

We were able to implement a great solution for all the supported management systems. The flexibility to customize it ourselves was a big plus and the rollout across the company went smoothly.

Cons

The recent redesign of the user interface wasn't loved by everyone but the manufacturer is working on further improvements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

R

Richard

Banking, 11-50 employees

More than a year

5.0
December 2022

More value with a secure and compliant tool

Pros

What we like most is the clear dashboard that shows all the key metrics at a glance.

Cons

There's still some room for improvement when it comes to the risk portfolio and the available graphics.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C

Christian

Financial Services, 101-500 employees

More than a year

5.0
December 2022

Adaptable tool

Pros

The customization options and the intuitive interface are fantastic, plus I can implement the different streams independently from each other.

Cons

The design could use some improvements. Getting started took a bit more effort because it's highly customizable but that's also a good thing in the long run.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

R

Rajeev

Information Technology and Services, 51-100 employees

More than a year

4.0
December 2022

Excellent tool that holds its own

Pros

After the training provided, the tool is mostly self-customizable, so I can handle it as a system administrator without much help.

Cons

At certain points, the customization options are limited and you'll need help from the manufacturer to move forward.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

J

Jens

Utilities, 500+ employees

More than a year

5.0
December 2022

An amazing software with impressive flexibility

Pros

I really appreciate the clean interface, the reports and the ability to customize things on my own.

Cons

The initial hurdle was understanding the model and adapting it to our business processes and structures but that wasn't really an issue with the software itself.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10