
ClusterSeven Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paras
Insurance, 500+ employees
More than a year
“Designed for both users and admins
Pros
I find the interface really simple and easy to use whether I'm on the admin side or the user side. With a little coding knowledge, setting up detailed checks is super easy. The features I really appreciate are the version control with the audit trail and the ability to restore previous versions which is available to the user.
Cons
It would be really helpful if the system had in-app help whenever errors pop up. That way, I wouldn't have to rely solely on the support team. Maybe an AI version could analyze the file and suggest controls. Also the reporting could use some improvements especially with the limitations on exporting in certain cases.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Paul
Banking, 51-100 employees
More than a year
“Amazing customer support!
Pros
The support services are top-notch! This tool does exactly what we need and we even get to suggest new features for future updates. It's not too expensive considering what it offers and upgrading it is easy.
Cons
No major cons. the support team is amazing! I think the ADM could also be improved a bit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10