Total 5 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

I

Isabelle

Information Technology and Services, 500+ employees

Less than a year

4.0
June 2025

Easy navigation with a few bugs

Pros

I have found the new version to be really easy to use. Simple to get the hang of and moving between controls is super easy. A very convenient system all in all!

Cons

There are some bugs like uploaded documents not showing up and not being able to upload files in place of individual documents. Also there isnt an option for a full view or to extract all controls for traceability and follow up. Having to upload the same documents over and over under different controls is frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

9

J

Jon

Computer Software, 101-500 employees

Less than a year

5.0
April 2025

Helped us become State(Gov)RAMP certified

Pros

Its a really tidy and user friendly tool that played a huge part in helping us get StateRAMP (GovRAMP) certified. The training was thorough and got us through with ease.

Cons

The performance wasn't so impressive at the beginning but they fixed the issues right after we joined. There were no major problems after that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Darwish

Computer Software, 11-50 employees

Less than 6 months

5.0
April 2025

Great support

Pros

I received clear and professional guidance from their team. Also the software is simple to use and very convenient.

Cons

I didn't understand some of the questions but the good thing is that auditors took the time to explain them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dan

Utilities, 11-50 employees

More than a year

5.0
April 2024

Easy to follow process

Pros

The whole process is incredibly easy to follow guiding you through all the necessary responses and evidence in a clear and organized way.

Cons

I had to manually add a lot of screenshots as evidence because I was not able to automate information from existing systems. Bit of an inconvenience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

M

Michael

Financial Services, 51-100 employees

More than a year

5.0
April 2024

Consistently reliable, never a problem

Pros

Its simple to use and getting in touch with staff for getting problems fixed is really easy. They go out of their way to assist you.

Cons

I faced issues with upload parsing a few times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10