Total 7 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

29%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

QS

Qamar S.

AVP / Unit Head IT Risk - Information Security Division, 51-100 employees

4.0
September 2024

Essential for Data Discovery

Pros

I really like how this gives me complete visibility into where all my data is located. The methodology is great too and the comprehensive analysis provides valuable insights for managing information effectively.

Cons

The system does not offer much when it comes to visual data flow as we cannot really see how information moves through graphically like you'd expect from modern reporting tools.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

NA

Nisar A.

Small Business, 11-50 employees

3.0
July 2024

Great features, solid experience

Pros

Honestly I am really impressed with the data replication capabilities and the failover system works seamlessly. Plus the rapid recovery feature has saved me multiple times and the backup functionality is solid. The monitoring tools also provide great visibility into everything that's happening.

Cons

There is a lack of load balancing functionality like what you would find with RAC is something I really wish they add.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

FP

Frank P.

Small Business, 11-50 employees

5.0
May 2023

Excellent experience overall

Pros

The thing I like the most is order clarification and coordination process as it feels pretty professional and well-organized.

Cons

So far nothing as everything has been great and running just as we expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Small Business, 11-50 employees

4.0
May 2023

Support team makes a huge difference

Pros

DataGuard support team was very dedicated to helping us prepare for our assessment and we passed it on the first try. So all credit goes to them.

Cons

I feel like the homepage tools and drafts need some work to make them more user-friendly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

GV

Gordian v.

Small Business, 11-50 employees

5.0
March 2023

Satisfied user

Pros

I have been with them for 2 years now and the service has been outstanding. They started off everything with a thorough audit and helped us implement all the recommendations. The monthly check-ins keep everything up to date and relevant. And the team is highly knowledgeable and their response times are impressive too. As they always get back to us quickly when we need help.

Cons

Though the performance justifies what we pay still I wish it were a bit cheaper.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

TG

Timo G.

Small Business, 11-50 employees

5.0
March 2023

Easy to Work With and Dependable

Pros

DataGuard team here is very professional and genuinely friendly. From day one I felt completely supported and confident in their abilities. My contact person really knows their stuff inside and out always gets back to me super quickly and somehow manages to solve every challenge that comes up. So I would definitely recommend this service to anyone looking for reliable support.

Cons

Since switching to their new online portal I have run into a few minor issues. Nothing major though.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

DWH

Dirk W. H.

Small Business, 11-50 employees

5.0
March 2023

Expertise and efficiency combined

Pros

I really like how it keeps us informed about privacy regulation changes before they happen. It gives me confidence that we are staying compliant without having to constantly worry about missing something important.

Cons

The platform does not really have any downsides that I have noticed as everything works smoothly and we have not run into any issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8