
DataGuard Reviews
Total 7 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars29%
3
Stars14%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Qamar S.
AVP / Unit Head IT Risk - Information Security Division, 51-100 employees
“Essential for Data Discovery
Pros
I really like how this gives me complete visibility into where all my data is located. The methodology is great too and the comprehensive analysis provides valuable insights for managing information effectively.
Cons
The system does not offer much when it comes to visual data flow as we cannot really see how information moves through graphically like you'd expect from modern reporting tools.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Nisar A.
Small Business, 11-50 employees
“Great features, solid experience
Pros
Honestly I am really impressed with the data replication capabilities and the failover system works seamlessly. Plus the rapid recovery feature has saved me multiple times and the backup functionality is solid. The monitoring tools also provide great visibility into everything that's happening.
Cons
There is a lack of load balancing functionality like what you would find with RAC is something I really wish they add.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Frank P.
Small Business, 11-50 employees
“Excellent experience overall
Pros
The thing I like the most is order clarification and coordination process as it feels pretty professional and well-organized.
Cons
So far nothing as everything has been great and running just as we expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Small Business, 11-50 employees
“Support team makes a huge difference
Pros
DataGuard support team was very dedicated to helping us prepare for our assessment and we passed it on the first try. So all credit goes to them.
Cons
I feel like the homepage tools and drafts need some work to make them more user-friendly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Gordian v.
Small Business, 11-50 employees
“Satisfied user
Pros
I have been with them for 2 years now and the service has been outstanding. They started off everything with a thorough audit and helped us implement all the recommendations. The monthly check-ins keep everything up to date and relevant. And the team is highly knowledgeable and their response times are impressive too. As they always get back to us quickly when we need help.
Cons
Though the performance justifies what we pay still I wish it were a bit cheaper.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Timo G.
Small Business, 11-50 employees
“Easy to Work With and Dependable
Pros
DataGuard team here is very professional and genuinely friendly. From day one I felt completely supported and confident in their abilities. My contact person really knows their stuff inside and out always gets back to me super quickly and somehow manages to solve every challenge that comes up. So I would definitely recommend this service to anyone looking for reliable support.
Cons
Since switching to their new online portal I have run into a few minor issues. Nothing major though.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Dirk W. H.
Small Business, 11-50 employees
“Expertise and efficiency combined
Pros
I really like how it keeps us informed about privacy regulation changes before they happen. It gives me confidence that we are staying compliant without having to constantly worry about missing something important.
Cons
The platform does not really have any downsides that I have noticed as everything works smoothly and we have not run into any issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8